Dementia Care Manager inBrentwood inBrentwood PUBLISHED 10 SEP 2024
Hallmark Care Homes rfvv3J6E
Hallmark Care Homes
3 Rayleigh Cl
Hutton
Brentwood CM13 1AR
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Job Title: Dementia Care Manager .
Hours: 40 hours per week.
Reporting to: General Manager.
Are you currently working within management or in a Senior position and have a passion for dementia?.
Hallmark Hutton View luxury care home in Brentwood, Essex is an elegant award winning 77 bedded Residential , Nursing and Dementia care home offering Relationship-Centred Care supporting residents at the heart of all we do,.
About the role:.
Hallmark Care Homes’ dementia communities operate as a home from home environment.
As a Dementia Care Manager, your prowess and magical touch will lead and manage a committed and loyal caring team on the community and be responsible for driving all aspects of the Hallmark dementia strategy, ensuring your community meets the stringent standards we have specially created for excellent relationship-centred dementia care..
With a focus on developing people, rather than ‘task’, it goes without saying you must have a passionate soul for dementia care, with the confidence to challenge the status quo that create ill-being for the people in your care..
Supported by our Head of Relationship Centred Care and Dementia Relationship Practitioner, you will be the smiling face “go-to person” for our residential and nursing communities with expert knowledge of delivering exceptional evidence-based care in the home.
A committed approach will forge and build links with local community groups involved in dementia care – becoming the Hallmark ambassador for dementia in your local area..
Being a friendly jolly character and empathetic, will allow you to support family members and friends of people living with dementia to become partners in the care of their loved one..
Alongside, responsibility will be to ensure the dementia community meets all the requirements of the CQC, Hallmark’s quality and compliance framework, right through from assessment, care planning, quality assurance, health and safety, and recruitment and management of your team..
Solid relationship bonds will develop reporting to and working in collaboration with the General Manager of the home and other internal Heads of Department..
Hallmark Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. .
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.
If there are additional options, you’d like to request in making your application, please contact the recruitment team via email to .
Job Title: Dementia Care Manager
Hours: 40 hours per week
Reporting to: General Manager
Are you currently working within management or in a Senior position and have a passion for dementia?
Hallmark Hutton View luxury care home in Brentwood, Essex is an elegant award winning 77 bedded Residential , Nursing and Dementia care home offering Relationship-Centred Care supporting residents at the heart of all we do,
About the role:
Hallmark Care Homes’ dementia communities operate as a home from home environment. As a Dementia Care Manager, your prowess and magical touch will lead and manage a committed and loyal caring team on the community and be responsible for driving all aspects of the Hallmark dementia strategy, ensuring your community meets the stringent standards we have specially created for excellent relationship-centred dementia care.
With a focus on developing people, rather than ‘task’, it goes without saying you must have a passionate soul for dementia care, with the confidence to challenge the status quo that create ill-being for the people in your care.
Supported by our Head of Relationship Centred Care and Dementia Relationship Practitioner, you will be the smiling face “go-to person” for our residential and nursing communities with expert knowledge of delivering exceptional evidence-based care in the home. A committed approach will forge and build links with local community groups involved in dementia care – becoming the Hallmark ambassador for dementia in your local area.
Being a friendly jolly character and empathetic, will allow you to support family members and friends of people living with dementia to become partners in the care of their loved one.
Alongside, responsibility will be to ensure the dementia community meets all the requirements of the CQC, Hallmark’s quality and compliance framework, right through from assessment, care planning, quality assurance, health and safety, and recruitment and management of your team.
Solid relationship bonds will develop reporting to and working in collaboration with the General Manager of the home and other internal Heads of Department.
Hallmark Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team via email to
Hours: 40 hours per week
Reporting to: General Manager
Are you currently working within management or in a Senior position and have a passion for dementia?
Hallmark Hutton View luxury care home in Brentwood, Essex is an elegant award winning 77 bedded Residential , Nursing and Dementia care home offering Relationship-Centred Care supporting residents at the heart of all we do,
About the role:
Hallmark Care Homes’ dementia communities operate as a home from home environment. As a Dementia Care Manager, your prowess and magical touch will lead and manage a committed and loyal caring team on the community and be responsible for driving all aspects of the Hallmark dementia strategy, ensuring your community meets the stringent standards we have specially created for excellent relationship-centred dementia care.
With a focus on developing people, rather than ‘task’, it goes without saying you must have a passionate soul for dementia care, with the confidence to challenge the status quo that create ill-being for the people in your care.
Supported by our Head of Relationship Centred Care and Dementia Relationship Practitioner, you will be the smiling face “go-to person” for our residential and nursing communities with expert knowledge of delivering exceptional evidence-based care in the home. A committed approach will forge and build links with local community groups involved in dementia care – becoming the Hallmark ambassador for dementia in your local area.
Being a friendly jolly character and empathetic, will allow you to support family members and friends of people living with dementia to become partners in the care of their loved one.
Alongside, responsibility will be to ensure the dementia community meets all the requirements of the CQC, Hallmark’s quality and compliance framework, right through from assessment, care planning, quality assurance, health and safety, and recruitment and management of your team.
Solid relationship bonds will develop reporting to and working in collaboration with the General Manager of the home and other internal Heads of Department.
Hallmark Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team via email to
More information related to this job opportunity, from jobsincare:
Here are 59 questions you could be asked if you apply for this job:
1. Can you share your experience working in dementia care and how it has prepared you for this managerial role?
2. What specific management roles have you held in the past, and how do they relate to this position?
3. Describe a time when you challenged the status quo in a previous role. What was the outcome?
4. What is your understanding of relationship-centred care, and how do you implement it in your work?
5. Can you discuss a particular approach or strategy you have used to improve the quality of care for residents with dementia?
6. How do you stay informed about the latest research and best practices in dementia care?
7. How would you prioritize team development in a care environment? Can you provide an example of how you have successfully developed a team in the past?
8. What is your leadership style, and how do you adapt it when managing a diverse team of caregivers?
9. Describe a challenging situation you faced while managing a team. How did you resolve it?
10. What strategies would you use to engage families in the care process of their loved ones with dementia? Can you provide an example of when you successfully involved a family in care planning?
11. How do you handle family members who may be resistant or emotional about the care their loved one is receiving?
12. Can you describe your understanding of CQC standards? How have you ensured compliance in your previous roles?
13. What methods do you use for quality assurance within a care home setting? How do you measure the success of your care initiatives?
14. How do you plan to build relationships with local community groups involved in dementia care?
15. Can you provide an example of a community initiative you've been involved in that positively affected dementia care?
16. What personal characteristics do you believe are essential for a Dementia Care Manager?
17. How would you describe your approach to empathy and emotional support in your role?
18. Imagine you have a new resident diagnosed with dementia who is anxious and withdrawn. How would you approach integrating them into the community?
19. If a caregiver on your team is struggling with burnout, what steps would you take to support them?
20. Why do you want to work specifically at Hallmark Care Homes, and what do you hope to contribute to our team and residents?
21. Can you share your relevant experience in managing dementia care teams? What specific challenges have you faced in this area?
22. How do you ensure that you and your team are up to date with the latest best practices in dementia care?
23. Describe a time when you had to implement a new strategy or policy in your previous role. What was the outcome?
24. What inspired you to work in dementia care, and what does relationship-centred care mean to you?
25. How do you believe that empathy plays a role in providing care for residents living with dementia?
26. Can you explain your approach to developing and motivating a team within a care environment?
27. How do you handle conflicts or disagreements within your care team?
28. In what ways do you foster a supportive environment for staff, particularly when it comes to emotionally demanding situations?
29. What strategies do you use to ensure compliance with CQC standards and best practices in dementia care?
30. Describe your experience in conducting assessments and care planning for residents. How do you involve families in this process?
31. How do you measure the quality of care provided in your dementia community?
32. What steps would you take to build strong links with local community groups involved in dementia care?
33. How do you see the role of family members in the care of residents, and how would you support them?
34. As a Dementia Care Manager, how do you maintain a positive and approachable presence for both residents and staff?
35. How do you manage stress and maintain your passion for care when faced with challenging situations?
36. What do you envision as the biggest challenges facing dementia care in the coming years, and how would you address them as a manager?
37. How do you hope to contribute to the Hallmark dementia strategy and improve care standards in your community?
38. Can you discuss a time when you identified a compliance issue and how you resolved it?
39. What role do you believe technology can play in enhancing the quality of dementia care?
40. Can you tell us about your previous experience in management within a healthcare or social care setting?
41. What specific experience do you have in dementia care, and how has it shaped your approach to leading a care team?
42. Describe a time when you faced a significant challenge in a care environment. How did you approach it, and what was the outcome?
43. How do you ensure that the care provided is relationship-centred? Can you give an example of how you have implemented this approach in the past?
44. How do you build strong relationships with residents, their families, and your team members?
45. What strategies do you employ for motivating and developing your care team?
46. How do you approach performance management in your team, especially for those who may be struggling?
47. Describe your experience in recruitment and retention of care staff. What do you look for when hiring for your team?
48. What do you believe are the most critical qualities for a Dementia Care Manager to possess?
49. How do you keep yourself updated on best practices and research in dementia care?
50. Can you discuss your experience with CQC requirements and ensuring compliance within a care setting?
51. How do you ensure that care plans are tailored to meet the individual needs of residents?
52. What role do you think community engagement plays in enhancing dementia care, and how have you successfully developed links with local community groups in the past?
53. Describe how you would act as an ambassador for Hallmark in the local community regarding dementia care.
54. What drives your passion for working in dementia care, and why do you want to join Hallmark Care Homes specifically?
55. How do you handle the emotional challenges that come with managing a team and caring for residents with dementia?
56. If a family member of a resident expressed dissatisfaction with the care provided, how would you address their concerns?
57. Can you describe a time when you had to challenge the status quo regarding care practices? What was the situation, and what did you do?
58. What do you think are the biggest challenges currently facing dementia care services, and how would you address them in this role?
59. Do you have any questions for us about the role or Hallmark Care Homes?
1. Can you share your experience working in dementia care and how it has prepared you for this managerial role?
2. What specific management roles have you held in the past, and how do they relate to this position?
3. Describe a time when you challenged the status quo in a previous role. What was the outcome?
4. What is your understanding of relationship-centred care, and how do you implement it in your work?
5. Can you discuss a particular approach or strategy you have used to improve the quality of care for residents with dementia?
6. How do you stay informed about the latest research and best practices in dementia care?
7. How would you prioritize team development in a care environment? Can you provide an example of how you have successfully developed a team in the past?
8. What is your leadership style, and how do you adapt it when managing a diverse team of caregivers?
9. Describe a challenging situation you faced while managing a team. How did you resolve it?
10. What strategies would you use to engage families in the care process of their loved ones with dementia? Can you provide an example of when you successfully involved a family in care planning?
11. How do you handle family members who may be resistant or emotional about the care their loved one is receiving?
12. Can you describe your understanding of CQC standards? How have you ensured compliance in your previous roles?
13. What methods do you use for quality assurance within a care home setting? How do you measure the success of your care initiatives?
14. How do you plan to build relationships with local community groups involved in dementia care?
15. Can you provide an example of a community initiative you've been involved in that positively affected dementia care?
16. What personal characteristics do you believe are essential for a Dementia Care Manager?
17. How would you describe your approach to empathy and emotional support in your role?
18. Imagine you have a new resident diagnosed with dementia who is anxious and withdrawn. How would you approach integrating them into the community?
19. If a caregiver on your team is struggling with burnout, what steps would you take to support them?
20. Why do you want to work specifically at Hallmark Care Homes, and what do you hope to contribute to our team and residents?
21. Can you share your relevant experience in managing dementia care teams? What specific challenges have you faced in this area?
22. How do you ensure that you and your team are up to date with the latest best practices in dementia care?
23. Describe a time when you had to implement a new strategy or policy in your previous role. What was the outcome?
24. What inspired you to work in dementia care, and what does relationship-centred care mean to you?
25. How do you believe that empathy plays a role in providing care for residents living with dementia?
26. Can you explain your approach to developing and motivating a team within a care environment?
27. How do you handle conflicts or disagreements within your care team?
28. In what ways do you foster a supportive environment for staff, particularly when it comes to emotionally demanding situations?
29. What strategies do you use to ensure compliance with CQC standards and best practices in dementia care?
30. Describe your experience in conducting assessments and care planning for residents. How do you involve families in this process?
31. How do you measure the quality of care provided in your dementia community?
32. What steps would you take to build strong links with local community groups involved in dementia care?
33. How do you see the role of family members in the care of residents, and how would you support them?
34. As a Dementia Care Manager, how do you maintain a positive and approachable presence for both residents and staff?
35. How do you manage stress and maintain your passion for care when faced with challenging situations?
36. What do you envision as the biggest challenges facing dementia care in the coming years, and how would you address them as a manager?
37. How do you hope to contribute to the Hallmark dementia strategy and improve care standards in your community?
38. Can you discuss a time when you identified a compliance issue and how you resolved it?
39. What role do you believe technology can play in enhancing the quality of dementia care?
40. Can you tell us about your previous experience in management within a healthcare or social care setting?
41. What specific experience do you have in dementia care, and how has it shaped your approach to leading a care team?
42. Describe a time when you faced a significant challenge in a care environment. How did you approach it, and what was the outcome?
43. How do you ensure that the care provided is relationship-centred? Can you give an example of how you have implemented this approach in the past?
44. How do you build strong relationships with residents, their families, and your team members?
45. What strategies do you employ for motivating and developing your care team?
46. How do you approach performance management in your team, especially for those who may be struggling?
47. Describe your experience in recruitment and retention of care staff. What do you look for when hiring for your team?
48. What do you believe are the most critical qualities for a Dementia Care Manager to possess?
49. How do you keep yourself updated on best practices and research in dementia care?
50. Can you discuss your experience with CQC requirements and ensuring compliance within a care setting?
51. How do you ensure that care plans are tailored to meet the individual needs of residents?
52. What role do you think community engagement plays in enhancing dementia care, and how have you successfully developed links with local community groups in the past?
53. Describe how you would act as an ambassador for Hallmark in the local community regarding dementia care.
54. What drives your passion for working in dementia care, and why do you want to join Hallmark Care Homes specifically?
55. How do you handle the emotional challenges that come with managing a team and caring for residents with dementia?
56. If a family member of a resident expressed dissatisfaction with the care provided, how would you address their concerns?
57. Can you describe a time when you had to challenge the status quo regarding care practices? What was the situation, and what did you do?
58. What do you think are the biggest challenges currently facing dementia care services, and how would you address them in this role?
59. Do you have any questions for us about the role or Hallmark Care Homes?
Useful skills for a Dementia Care Manager:
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Working as a Dementia Care Manager in the UK requires a combination of specific skills, qualifications, and personal attributes. Here are some key skills and qualifications that are typically necessary for this role:
Skills
1. Clinical Knowledge:
- Understanding of dementia types, symptoms, and progression.
- Awareness of related health conditions and how they can impact care.
2. Care Planning:
- Ability to assess the needs of individuals with dementia and develop appropriate care plans.
- Knowledge of person-centered care approaches.
3. Communication Skills:
- Excellent verbal and written communication skills to interact with patients, families, and staff.
- Ability to convey complex information in an understandable way.
4. Leadership and Management:
- Skills in leading and managing a team of care staff.
- Talent for motivating and supporting staff in providing high-quality care.
5. Problem-Solving:
- Ability to assess situations quickly and make informed decisions to resolve issues.
6. Emotional Intelligence:
- Empathy and understanding to deal with patients and families experiencing emotional difficulties.
- Skills in building rapport and trust with individuals living with dementia.
7. Organizational Skills:
- Ability to manage multiple tasks, schedules, and resources effectively.
8. Regulatory Knowledge:
- Familiarity with relevant health and social care policies, standards, and legislation (e.g., Care Quality Commission regulations).
9. Training and Development:
- Skills to train and develop staff on best practices for dementia care.
10. Cultural Competence:
- Understanding of diverse backgrounds and the ability to provide culturally sensitive care.
Qualifications
1. Educational Background:
- A degree or diploma in nursing, social work, health and social care, or a related field is often required or preferred.
2. Professional Registration:
- Registration with a relevant professional body, such as the Nursing and Midwifery Council (NMC) for nurses or the Health and Care Professions Council (HCPC) for social workers.
3. Specialized Training or Certifications:
- Additional certifications in dementia care (e.g., Dementia Care Mapping, National Dementia Strategy) are often beneficial.
4. Experience:
- Prior experience in care roles, particularly in settings supporting individuals with dementia, is usually essential.
Personal Attributes
- Compassion: A genuine desire to help others and improve their quality of life.
- Patience: The ability to remain calm and patient in challenging situations.
- Resilience: The capacity to cope with the emotional challenges that can arise in dementia care.
- Flexibility: Being adaptable to changing situations and needs.
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