DUTY MANAGER inAberdeen inAberdeen PUBLISHED 24 JUN 2024

Be Yourself – Be an Inspiration to Your Team – Be Leonardo

As a Duty Manager, you’ll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality!


As a Duty Manager, You Will

• Being hands-on, which involves attending to guests, serving food at the bar, and setting up for a wedding/function.
• Demonstrating strong operational knowledge and working in various departments as necessary
• Taking overall responsibility for the hotel and its employees during shifts
• Actively engaging with guests and inspiring the team to provide exceptional hospitality
• Assisting the Reception Manager by covering night holidays and breaks in both the F&B and Reception departments
• Managing the opening and closing of the bar/restaurant during shifts
• Preparing food for late-night room service orders
• Assisting with events and supporting the Food and Beverage manager, even during late hours
• Coaching and training new employees to ensure their confidence in their roles
• Utilizing excellent problem-solving skills to address conflicts or complaints effectively
• Setting up meeting rooms according to daily requirements and running meetings during shifts
• Being self-motivated and bringing innovative ideas to the business as a potential future leader.
• Taking charge of company-wide initiatives like Guest care training, charity campaigns, green tourism and many more.
• MMust have minimum experience as a supervisor in hospitality
  
  

Additional Responsibility (Training Will Be Provided)

• Be a first-aider
• Be a personal licence holder
• Fire marshall as you will be in charge in case of an emergency evacuation
  
  

Why come join us?


We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, hard work earns you genuine opportunities for development and progression. In order to thrive here, you need to enjoy working at pace. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.


Our Story


Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us!


Some Of The Perks You Could Enjoy Include

• Enhanced pension plan
• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Free hot meals whilst on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression
  
  

About Leonardo Hotel And Conference Venue Aberdeen Airport


Set next to the Aberdeen Airport, this elegant hotel is 6 miles from Aberdeen Art Gallery and His Majesty's Theatre, a restored Edwardian theatre.The contemporary rooms include free Wi-Fi and flat-screen TVs, plus desks and tea and coffeemaking facilities. Suites add separate living areas and courtyard views. The hotel offers a free airport shuttle. There's a British/European restaurant serving breakfast and dinner, as well as a cosy bar and lounge. Additional amenities include fitness and business centres, meeting rooms and parking (fee).


About Leonardo Hotels


At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values:
Consistent, Friendly, Genuine, Positive and Willing.


At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!