Receptionist inManchester inManchester PUBLISHED 1 MAY 2024

Job Title:
Receptionist


Location:
16 St John Street, Manchester, M3 4EA


Salary:
£22,308


Contract Type:
Permanent


Hours:
Full time 37.5 hours, Monday to Friday


Role Summary


The Receptionist is responsible for the professional day to day running of the occupational health medical reception desk. Through administrative processing, proactive updates and query handling the role holder will ensure a quality customer experience is delivered.


Main Duties And Responsibilities Include

• Greet all visitors to the building with a professional and warm welcome
• Direct/escort visitors to the correct area of the building for appointments
• Ensure all visitors sign in and out in line with H&S requirements
• Manage customer enquiries ensuring queries are answered professionally
• Working with the wider reception, administration and operational team to ensure best practice sharing
• Manage complaints in line with Optima Health's complaint handling process
• Provide administrative support to the back-office team
• General administration tasks, including but not limited to, answering telephone, email and written correspondence, scanning and indexing of documents, filing, photocopying, shredding of confidential waste, diary management
• Ordering of goods and consumables where appropriate and ensuring correct stock management, and liaising with suppliers as required
• Manage and distribute incoming post in line with internal process, and scanning post items where required
• Preparing all outgoing post ready for end of day collection
• Managing of keys, key log and security fobs for access control including visitor passes
• Booking of conference room, hot desks and advising of room booking process
• Supporting Facilities with site access for maintenance services
  
  

Experience, Skills And Knowledge Required For The Role

• Strong written and verbal communication skills
• Good attention to detail
• Able to work under pressure
• Good IT / PC skills including Microsoft packages
  
  

What Can We Offer You?

• Competitive salary
• 25 days annual leave, plus bank holidays
• Buy and sell holiday scheme
• Pension scheme
• Health Cash Plan
• Career progression opportunities
• Employee Assistance Programme
• Cycle to work scheme
• Eye care test vouchers
• Flu vaccination scheme
• Employee discount scheme
• Life assurance
• Annual Share Save Scheme
• Professional registrations fees paid
• Clinical Training Academy
  
  

About Us


The new Optima Health is the UK market leader in the provision of Occupational Health and Wellbeing services. Formed by the combination of three leading businesses (Optima Health, TP Health and Healthwork), the new Optima Health is more than the consolidation of the individual legacy businesses, our combined and complementary capability means we can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.

Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks, with touchpoints all the way through and support from your Line Manager. One of our core values is One Team and growing and developing together is our key commitment. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey.

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

All salaries are displayed as Full Time Equivalent (FTE)

Documents

• JD 0098 - Receptionist Administrator TM.pdf (137.98 KB)
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