Health Records Clerk inCanterbury inCanterbury PUBLISHED 24 MAY 2024
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Health Records Service have 134 WTE staff over 6 sites and may be likened to the engine room, essential in helping the EKHUFT move forward providing patient focused services.
Job summaryThe Health Records department is a hard-working Team who are highly motivated and effective, as a large Trust we have Services at 6 of the sites and we provide key services within the patient pathway for, Outpatient, in patient, pre-assessment Service, Access to Records and the archiving of records. We work hard as a Team to continually ensure that patient care is at the forefront of our service. We are a professional and diverse team with different experiences and challenges and recognise that both professional and pastoral care for our teams is a priority.
Main duties of the job
Health Records Service have 134 WTE staff over 6 sites and may be likened to the engine room, essential in helping the EKHUFT move forward providing patient focused services. The Patient healthcare records are required for each contact the patient has with a health professional. They act as a means of communication between professionals and provide a diary of events serving as the organisations "memory, you will be responsible for one aspect of the department function at a time but as we are committed to ensuring all staff know each role multiskilling within Teams is essential and to work flexibly within the Service covering work of colleagues during peak periods of absence
About us
We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Person Specification
Qualifications
Essential
- Basic numeracy & literacy
- Has gained or is willing to work towards NVQ 2
- Customer services training
Essential
- Ability to communicate clearly, both written and verbally
- Ability to multi-task
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy - pays attention to detail
- Ability to prioritise and organise own workload to meet set deadlines
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
- Ability to track information
- Use of email including updating of calendar and appointments
- Previous experience of working within a busy environment
- Previous NHS experience
Essential
- Knowledge of the General Data Protection Act 2021 and the Access to Records Act 1990
Essential
- Good inter-personal skills.
- Effective communication skill
Essential
- Upholds and models the Trust values
Qualifications
Essential
- Basic numeracy & literacy
- Has gained or is willing to work towards NVQ 2
- Customer services training
Essential
- Ability to communicate clearly, both written and verbally
- Ability to multi-task
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy - pays attention to detail
- Ability to prioritise and organise own workload to meet set deadlines
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
- Ability to track information
- Use of email including updating of calendar and appointments
- Previous experience of working within a busy environment
- Previous NHS experience
Essential
- Knowledge of the General Data Protection Act 2021 and the Access to Records Act 1990
Essential
- Good inter-personal skills.
- Effective communication skill
Essential
- Upholds and models the Trust values
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration
Applicants must have current UK professional registration. For further information please see
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration
Applicants must have current UK professional registration. For further information please see
Employer details
Employer name
East Kent Hospitals University NHS Foundation Trust
Address
Kent and Canterbury Hospital
Ethlebert Road
Canterbury
CT1 3NG
Employer's website
Job summary
The Health Records department is a hard-working Team who are highly motivated and effective, as a large Trust we have Services at 6 of the sites and we provide key services within the patient pathway for, Outpatient, in patient, pre-assessment Service, Access to Records and the archiving of records. We work hard as a Team to continually ensure that patient care is at the forefront of our service. We are a professional and diverse team with different experiences and challenges and recognise that both professional and pastoral care for our teams is a priority.
Main duties of the job
Health Records Service have 134 WTE staff over 6 sites and may be likened to the engine room, essential in helping the EKHUFT move forward providing patient focused services. The Patient healthcare records are required for each contact the patient has with a health professional. They act as a means of communication between professionals and provide a diary of events serving as the organisations "memory, you will be responsible for one aspect of the department function at a time but as we are committed to ensuring all staff know each role multiskilling within Teams is essential and to work flexibly within the Service covering work of colleagues during peak periods of absence
About us
We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Person Specification
Qualifications
Essential
Essential
Essential
Essential
Essential
Qualifications
Essential
Essential
Essential
Essential
Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration
Applicants must have current UK professional registration. For further information please see
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration
Applicants must have current UK professional registration. For further information please see
Employer details
Employer name
East Kent Hospitals University NHS Foundation Trust
Address
Kent and Canterbury Hospital
Ethlebert Road
Canterbury
CT1 3NG
Employer's website
The Health Records department is a hard-working Team who are highly motivated and effective, as a large Trust we have Services at 6 of the sites and we provide key services within the patient pathway for, Outpatient, in patient, pre-assessment Service, Access to Records and the archiving of records. We work hard as a Team to continually ensure that patient care is at the forefront of our service. We are a professional and diverse team with different experiences and challenges and recognise that both professional and pastoral care for our teams is a priority.
Main duties of the job
Health Records Service have 134 WTE staff over 6 sites and may be likened to the engine room, essential in helping the EKHUFT move forward providing patient focused services. The Patient healthcare records are required for each contact the patient has with a health professional. They act as a means of communication between professionals and provide a diary of events serving as the organisations "memory, you will be responsible for one aspect of the department function at a time but as we are committed to ensuring all staff know each role multiskilling within Teams is essential and to work flexibly within the Service covering work of colleagues during peak periods of absence
About us
We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Person Specification
Qualifications
Essential
- Basic numeracy & literacy
- Has gained or is willing to work towards NVQ 2
- Customer services training
Essential
- Ability to communicate clearly, both written and verbally
- Ability to multi-task
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy - pays attention to detail
- Ability to prioritise and organise own workload to meet set deadlines
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
- Ability to track information
- Use of email including updating of calendar and appointments
- Previous experience of working within a busy environment
- Previous NHS experience
Essential
- Knowledge of the General Data Protection Act 2021 and the Access to Records Act 1990
Essential
- Good inter-personal skills.
- Effective communication skill
Essential
- Upholds and models the Trust values
Qualifications
Essential
- Basic numeracy & literacy
- Has gained or is willing to work towards NVQ 2
- Customer services training
Essential
- Ability to communicate clearly, both written and verbally
- Ability to multi-task
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy - pays attention to detail
- Ability to prioritise and organise own workload to meet set deadlines
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
- Ability to track information
- Use of email including updating of calendar and appointments
- Previous experience of working within a busy environment
- Previous NHS experience
Essential
- Knowledge of the General Data Protection Act 2021 and the Access to Records Act 1990
Essential
- Good inter-personal skills.
- Effective communication skill
Essential
- Upholds and models the Trust values
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration
Applicants must have current UK professional registration. For further information please see
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration
Applicants must have current UK professional registration. For further information please see
Employer details
Employer name
East Kent Hospitals University NHS Foundation Trust
Address
Kent and Canterbury Hospital
Ethlebert Road
Canterbury
CT1 3NG
Employer's website
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Useful skills for a Health Records Clerk:
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To work as a Health Records Clerk in the UK, you should possess a combination of technical skills, interpersonal abilities, and knowledge relevant to health records management. Here are some essential skills required for the role:
1. Organizational Skills
- Ability to manage and maintain accurate health records.
- Skill in prioritizing tasks and managing time effectively in a busy environment.
2. Attention to Detail
- Precision in handling data and ensuring that records are accurate and up-to-date.
- Ability to spot discrepancies or errors in documentation.
3. IT Skills
- Proficiency in using electronic health record (EHR) systems and databases.
- Familiarity with standard office software (e.g., Microsoft Office, spreadsheets) to compile reports and data.
4. Understanding of Medical Terminology
- Basic knowledge of medical terminology to understand and manage health records effectively.
5. Confidentiality and Data Protection
- Understanding of the importance of patient confidentiality and data protection laws (e.g., GDPR, Data Protection Act 2018).
- Ability to handle sensitive information discreetly.
6. Communication Skills
- Strong verbal and written communication skills to interact with healthcare professionals and patients.
- Ability to convey information clearly and effectively.
7. Teamwork and Collaboration
- Capability to work as part of a healthcare team, supporting colleagues in various departments.
8. Problem-Solving Skills
- Ability to address challenges related to records management and implement solutions.
9. Basic Math Skills
- Competence in basic arithmetic for managing numerical data related to health records.
Qualifications & Experience
- A relevant qualification or training in health information management, administration, or a related field can be beneficial.
- Previous experience in a healthcare setting or administrative role may also be advantageous.
Additional Attributes
- Empathy and professionalism, given that health records clerks may sometimes deal with patients and sensitive situations.
More from East Kent Hospitals University NHS Foundation Trust
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