HART Support Officer inFilton inFilton PUBLISHED 3 MAY 2024

The role of EPRR Coordinator is a key role in the link between the Managers and the staff to ensure a safe and effective service is delivered whilst ensuring compliance with the HART National Standards.

To provide rota management and administration support to the HART Manager, HART Training Manager, HART Team Leaders and wider EPRR Department with a good understanding of other coordinator functions.

Ensure Trust policies and operational practices are implemented to provide effective support for HART and the operational capability.

Support the completion of Service and Project records as necessary.

• Supply administrative support to the relevant managers as detailed above.
• Act as first point of contact to HART base, maintaining an effective and professional manner, by responding personally or referring queries on to relevant manager.
• Provide support with writing letters, emails, production of documents.
• Arrange meetings and provide administrative support as requested, taking minutes/records of proceedings and ensuring that all relevant meeting correspondence, i.e. agenda, previous minutes and supporting materials are prepared and forwarded to respective parties.
• Manage and maintain relevant managers’ electronic diary’s in an effective and timely manner.
• Receive telephone calls and visitors to the HART unit.
• Resolve routine enquires, taking messages and pursue follow up action when require
• The role also may involve ad hoc reports to be completed for various tasks.
  
  

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.


If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples’ lives, then we would love to hear from you.


In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.


Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK
  
  

For further details / informal visits contact: Name: Ben Murley Job title: HART Manager Bristol Email address: Telephone number: