£13.52 per hour
Vigilant Security rx4IjBIZ
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Engagement and support in customer events/promotions organised by the client for the occupiers Issue visitor passes using the agreed sign in and out policies and procedures.
We are seeking an experienced individual who has extensive knowledge in customer service and can provide a warm and friendly welcome at the Front of House Reception, within a Central London Fitzrovia location. Within this role, you will be required to provide the highest level of client care and personal service to all associates in the client's business, which includes visitors, occupiers and internal associates.This amazing opportunity operates in a single-person site and is on a full-time contract working Mon-Fri 08:00-18:00.
The pay rate for this role is £13.52 per hour and you will receive 28 days of annual leave, inclusive of bank holidays.
At PROception we pride ourselves in offering an exemplary welcome to our clients, combining the three key disciplines of reception, concierge, and security.
Key Responsibilities
Provide a professional first impression, beyond client/visitor expectations
Be seen as a visible customer-focused professional by being proactive and greeting clients, guests and visitors where possible
Anticipate and action client requirements in a professional manner and provide a consistently professional service at all times
Engagement and support in customer events/promotions organised by the client for the occupiers Issue visitor passes using the agreed sign in and out policies and procedures
Assist with helpdesk enquiries for the building and neighbouring site; acknowledging and responding within a timeframe specified by building management
Liaising with colleagues, service providers and occupiers to resolve helpdesk matters in a timely manner Open and close the site as keyholder promptly at 08:00 and 18:00 daily (weekdays)
Ensure the reception area is kept clean, tidy and well-presented at all times
Handle all incoming telephone calls and enquiries in an efficient and sincere manner
Monitor issuing of keys and log/reconcile accordingly as per requests
Keeping track of the 'Essential Items' available in reception and ordering when necessary
Acting as the on-site first point of contact for building matters
Oversee fire and evacuation processes, as per building procedures
Provide administrative support to Building Management when required Person Specification
Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player
Is self-disciplined and can work independently using initiative
Computer literate with exemplary email etiquette.
Previous Helpdesk Experience Preferred.
Holds a true passion for high standards of customer service delivery
Previous experience in hospitality, security or a customer service-facing role
Excellent interpersonal skills and the ability to interact with people at all levels
Consistently well presented in line with company/client standards
Looking for opportunities to enhance client/visitor experience
Clear, concise and confident communication skills which are customer service orientated with a keen eye for detail
Maintains and practices a high degree of confidentiality at all times
SIA preferable
Valid First Aid certificate preferable
5 years of verifiable work history essential
What We Offer
A highly competitive salary within the corporate sector
CPD- Bespoke Training, Learning & Development opportunities
Licence Upskill- where applicable
Perk Box- Employee discount scheme
Laundry service for bespoke uniform
Cycle to Work Scheme
Social events and activities
Pension scheme
Employee mental health assistance helpline
Recognition schemes including our employee of the month programme
Employee HSF Scheme
We are seeking an experienced individual who has extensive knowledge in customer service and can provide a warm and friendly welcome at the Front of House Reception, within a Central London Fitzrovia location. Within this role, you will be required to provide the highest level of client care and personal service to all associates in the client's business, which includes visitors, occupiers and internal associates.
This amazing opportunity operates in a single-person site and is on a full-time contract working Mon-Fri 08:00-18:00.
The pay rate for this role is £13.52 per hour and you will receive 28 days of annual leave, inclusive of bank holidays.
At PROception we pride ourselves in offering an exemplary welcome to our clients, combining the three key disciplines of reception, concierge, and security.
Key Responsibilities
Provide a professional first impression, beyond client/visitor expectations
Be seen as a visible customer-focused professional by being proactive and greeting clients, guests and visitors where possible
Anticipate and action client requirements in a professional manner and provide a consistently professional service at all times
Engagement and support in customer events/promotions organised by the client for the occupiers Issue visitor passes using the agreed sign in and out policies and procedures
Assist with helpdesk enquiries for the building and neighbouring site; acknowledging and responding within a timeframe specified by building management
Liaising with colleagues, service providers and occupiers to resolve helpdesk matters in a timely manner Open and close the site as keyholder promptly at 08:00 and 18:00 daily (weekdays)
Ensure the reception area is kept clean, tidy and well-presented at all times
Handle all incoming telephone calls and enquiries in an efficient and sincere manner
Monitor issuing of keys and log/reconcile accordingly as per requests
Keeping track of the 'Essential Items' available in reception and ordering when necessary
Acting as the on-site first point of contact for building matters
Oversee fire and evacuation processes, as per building procedures
Provide administrative support to Building Management when required Person Specification
Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player
Is self-disciplined and can work independently using initiative
Computer literate with exemplary email etiquette.
Previous Helpdesk Experience Preferred.
Holds a true passion for high standards of customer service delivery
Previous experience in hospitality, security or a customer service-facing role
Excellent interpersonal skills and the ability to interact with people at all levels
Consistently well presented in line with company/client standards
Looking for opportunities to enhance client/visitor experience
Clear, concise and confident communication skills which are customer service orientated with a keen eye for detail
Maintains and practices a high degree of confidentiality at all times
SIA preferable
Valid First Aid certificate preferable
5 years of verifiable work history essential
What We Offer
A highly competitive salary within the corporate sector
CPD- Bespoke Training, Learning & Development opportunities
Licence Upskill- where applicable
Perk Box- Employee discount scheme
Laundry service for bespoke uniform
Cycle to Work Scheme
Social events and activities
Pension scheme
Employee mental health assistance helpline
Recognition schemes including our employee of the month programme
Employee HSF Scheme
This amazing opportunity operates in a single-person site and is on a full-time contract working Mon-Fri 08:00-18:00.
The pay rate for this role is £13.52 per hour and you will receive 28 days of annual leave, inclusive of bank holidays.
At PROception we pride ourselves in offering an exemplary welcome to our clients, combining the three key disciplines of reception, concierge, and security.
Key Responsibilities
Provide a professional first impression, beyond client/visitor expectations
Be seen as a visible customer-focused professional by being proactive and greeting clients, guests and visitors where possible
Anticipate and action client requirements in a professional manner and provide a consistently professional service at all times
Engagement and support in customer events/promotions organised by the client for the occupiers Issue visitor passes using the agreed sign in and out policies and procedures
Assist with helpdesk enquiries for the building and neighbouring site; acknowledging and responding within a timeframe specified by building management
Liaising with colleagues, service providers and occupiers to resolve helpdesk matters in a timely manner Open and close the site as keyholder promptly at 08:00 and 18:00 daily (weekdays)
Ensure the reception area is kept clean, tidy and well-presented at all times
Handle all incoming telephone calls and enquiries in an efficient and sincere manner
Monitor issuing of keys and log/reconcile accordingly as per requests
Keeping track of the 'Essential Items' available in reception and ordering when necessary
Acting as the on-site first point of contact for building matters
Oversee fire and evacuation processes, as per building procedures
Provide administrative support to Building Management when required Person Specification
Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player
Is self-disciplined and can work independently using initiative
Computer literate with exemplary email etiquette.
Previous Helpdesk Experience Preferred.
Holds a true passion for high standards of customer service delivery
Previous experience in hospitality, security or a customer service-facing role
Excellent interpersonal skills and the ability to interact with people at all levels
Consistently well presented in line with company/client standards
Looking for opportunities to enhance client/visitor experience
Clear, concise and confident communication skills which are customer service orientated with a keen eye for detail
Maintains and practices a high degree of confidentiality at all times
SIA preferable
Valid First Aid certificate preferable
5 years of verifiable work history essential
What We Offer
A highly competitive salary within the corporate sector
CPD- Bespoke Training, Learning & Development opportunities
Licence Upskill- where applicable
Perk Box- Employee discount scheme
Laundry service for bespoke uniform
Cycle to Work Scheme
Social events and activities
Pension scheme
Employee mental health assistance helpline
Recognition schemes including our employee of the month programme
Employee HSF Scheme
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London is the capital city of England and the United Kingdom, and it is one of the most important cultural, financial, and political centers in the world. Here are some key points about London:
Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
- Universities: The city boasts several world-renowned institutions, including Imperial College London, University College London (UCL), and the London School of Economics (LSE).
Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
- London hosts various events and festivals throughout the year, including Notting Hill Carnival, the London Marathon, and numerous cultural festivals celebrating its diversity.
Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
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