Health Care Support Worker in Pontyclun inPontyclun PUBLISHED FRI 18 APR 2025 Jump to job information section
Band 2
Job description
Job Summary
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow Health Care Support Workers, physician's assistants, registered nurses and nurse practitioners, junior Doctors and consultants.
You will be expected to communicate with these members of the team, along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enroll all of our Health Care Support Workers onto basic life support training,
Main duties of the job
Work cooperatively as part of the multi-disciplinary team supporting colleagues in work associated with patient care.Understand own level of responsibility and accountability in relation to registered staff.Communicate clearly, effectively and appropriately with the multidisciplinary team, patientsand their family, visitors and carers.Through practice demonstrate an understanding of Duty of Care and how this contributes tosafe practices.Assist and as required provide patients with personal careFollowing appropriate training and supervised practice, undertake identified competency based practices which are required for the ward / unit, after such tasks have been delegated to them by a registered nurse.Identify learning and development needs and produce a personal development plans in conjunction with your line manager / supervisor.Achieve and maintain competence in mandatory and statutory training associated with the role.Complete documentation of care in line with the Trust Standards for Documentation.The post-holder must act in such a way as to promote a positive image of UHB NHS Foundation Trust at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About Us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
Date posted
10 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,970 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
110-ACS099-0425
Job locations
AMU + Ward 4 Royal Glamorgan Hospital
Ynysmaerdy
Pontyclun
CF72 8XR
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
Responsibilities
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
Person Specification
Knowledge Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skill
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow Health Care Support Workers, physician's assistants, registered nurses and nurse practitioners, junior Doctors and consultants.
You will be expected to communicate with these members of the team, along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enroll all of our Health Care Support Workers onto basic life support training,
Main duties of the job
Work cooperatively as part of the multi-disciplinary team supporting colleagues in work associated with patient care.Understand own level of responsibility and accountability in relation to registered staff.Communicate clearly, effectively and appropriately with the multidisciplinary team, patientsand their family, visitors and carers.Through practice demonstrate an understanding of Duty of Care and how this contributes tosafe practices.Assist and as required provide patients with personal careFollowing appropriate training and supervised practice, undertake identified competency based practices which are required for the ward / unit, after such tasks have been delegated to them by a registered nurse.Identify learning and development needs and produce a personal development plans in conjunction with your line manager / supervisor.Achieve and maintain competence in mandatory and statutory training associated with the role.Complete documentation of care in line with the Trust Standards for Documentation.The post-holder must act in such a way as to promote a positive image of UHB NHS Foundation Trust at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About Us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
Date posted
10 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,970 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
110-ACS099-0425
Job locations
AMU + Ward 4 Royal Glamorgan Hospital
Ynysmaerdy
Pontyclun
CF72 8XR
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
Responsibilities
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
Person Specification
Knowledge Essential
- Good standard of general education including numeracy and literacy skills
- Good communication skills
- Previous care responsibilities
- Good standard of general education including numeracy and literacy skills
- Good communication skills
- Previous care responsibilities
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skill
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Useful skills for a Health Care Support Worker:
Click to view
To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.

inPontyclun
51.521579 -3.393295 Pontyclun, Wales, United Kingdom
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.