Healthcare Assistant in Croydon inCroydon PUBLISHED MON 31 MAR 2025 Jump to job information section
Band 2
Croydon Health Services NHS Trust rdH0c1Ig
Job description
Job Summary
Healthcare Assistants (HCAs) are a vital part of the team that supports the staff and patients in departments .
Working under the direction of qualified nursing/ midwifery staff, healthcare assistants carry out a wide range of duties to care for, support, and provide information to patients and their families.
Interviews: tbc
Main duties of the job
The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care. They will be aware of the Care Quality Commission standards and support the multi-disciplinary team ensuring that they are maintained.
The individual must provide a patient centred approach and will be expected to uphold and maintain the standards of care to support a culture of compassionate care. The post holder will also work closely with the administration staff to provide additional administrative support to the service as required.
About Us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.
Date posted
25 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£28,166 a year pa inc HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
TEMP_500
Job locations
Croydon University Hospital
Thorton Heath
Croydon
CR0 7YE
Job Description
Job responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role.
Responsibilities
Job description Job responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role.
Person Specification
Theatre Experience Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Croydon Health Services NHS Trust
Address
Croydon University Hospital
Thorton Heath
Croydon
CR0 7YE
Employer's website
https://jobsincare.com/job/jbli2lAG (Opens in a new tab)
Healthcare Assistants (HCAs) are a vital part of the team that supports the staff and patients in departments .
Working under the direction of qualified nursing/ midwifery staff, healthcare assistants carry out a wide range of duties to care for, support, and provide information to patients and their families.
Interviews: tbc
Main duties of the job
The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care. They will be aware of the Care Quality Commission standards and support the multi-disciplinary team ensuring that they are maintained.
The individual must provide a patient centred approach and will be expected to uphold and maintain the standards of care to support a culture of compassionate care. The post holder will also work closely with the administration staff to provide additional administrative support to the service as required.
About Us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.
Date posted
25 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£28,166 a year pa inc HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
TEMP_500
Job locations
Croydon University Hospital
Thorton Heath
Croydon
CR0 7YE
Job Description
Job responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role.
Responsibilities
Job description Job responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role.
Person Specification
Theatre Experience Essential
- experience in theatres
- health care experience
- Operating theatre experience
- customer service experience
- customer care experience
- experience in health care areas
- health care experience
- experience in theatres
- health care experience
- Operating theatre experience
- customer service experience
- customer care experience
- experience in health care areas
- health care experience
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Croydon Health Services NHS Trust
Address
Croydon University Hospital
Thorton Heath
Croydon
CR0 7YE
Employer's website
https://jobsincare.com/job/jbli2lAG (Opens in a new tab)
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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Role duties
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More information related to this job opportunity, from jobsincare:
Useful skills for a Healthcare Assistant:
Click to view
To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
inCroydon
51.3769529 -0.0956895 Croydon, England, United Kingdom 
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