Support Worker in Edinburgh inEdinburgh PUBLISHED THU 20 MAR 2025 Jump to job information section
CrossReach ro1aZlC
Job description
THIS POST HAS AN ANNUAL PAY AWARD PENDING
Make a Difference Every Day
Are you passionate about supporting people to live their best lives? Do you want to be part of a team that makes a real impact in the lives of individuals with learning disabilities? At CrossReach, we are looking for compassionate Support Workers to join our dedicated team.
What You’ll Do
As a Support Worker, you’ll be working closely with individuals to help them gain independence, build confidence, and live fulfilling lives. No two days are the same—you could be supporting someone with personal care, helping them develop life skills, or accompanying them to work, leisure, or social activities.
You’ll work without direct supervision, so being proactive and able to assess situations independently is key. You will also:
✔ Provide tailored care and support based on individual needs
✔ Promote social inclusion and empower service users to take control of their lives
✔ Assist with daily living skills such as cooking, cleaning, and managing finances
✔ Support individuals in accessing benefits and financial advice
✔ Help maintain a safe and welcoming home environment
✔ Participate in personal development plans and reviews for those you support
What You Need
✨ A caring and patient nature – experience is great, but the right attitude is even better!
✨ SVQ Level 3 in Social Services and Healthcare (or a willingness to work towards it)
✨ Basic computer literacy (for record-keeping and online training)
✨ The ability to work independently and make sound decisions
✨ Flexibility – our services operate 24/7, so shifts may include evenings, weekends, and sleepovers
Why CrossReach?
💙 Be part of a team that genuinely cares
📚 Training and professional development opportunities
🌟 Meaningful work where you can see the difference you make
🏡 A supportive, faith-driven organisation
At CrossReach, we work in Christ’s name, and we welcome applications from people who share our values of compassion, respect, and inclusion.
💡 Ready to take the next step in your career? Apply today and start making a real impact!
We also offer you a range of benefits that you would expect from an organisation that support others.
Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most.
But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you.
CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.
Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.
As we do our work in Christ’s name you must be respectful of our Christian Ethos and be able to work within it.
This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.
We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.
If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on
Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage.
Additional Information For Candidates
Make a Difference Every Day
Are you passionate about supporting people to live their best lives? Do you want to be part of a team that makes a real impact in the lives of individuals with learning disabilities? At CrossReach, we are looking for compassionate Support Workers to join our dedicated team.
What You’ll Do
As a Support Worker, you’ll be working closely with individuals to help them gain independence, build confidence, and live fulfilling lives. No two days are the same—you could be supporting someone with personal care, helping them develop life skills, or accompanying them to work, leisure, or social activities.
You’ll work without direct supervision, so being proactive and able to assess situations independently is key. You will also:
✔ Provide tailored care and support based on individual needs
✔ Promote social inclusion and empower service users to take control of their lives
✔ Assist with daily living skills such as cooking, cleaning, and managing finances
✔ Support individuals in accessing benefits and financial advice
✔ Help maintain a safe and welcoming home environment
✔ Participate in personal development plans and reviews for those you support
What You Need
✨ A caring and patient nature – experience is great, but the right attitude is even better!
✨ SVQ Level 3 in Social Services and Healthcare (or a willingness to work towards it)
✨ Basic computer literacy (for record-keeping and online training)
✨ The ability to work independently and make sound decisions
✨ Flexibility – our services operate 24/7, so shifts may include evenings, weekends, and sleepovers
Why CrossReach?
💙 Be part of a team that genuinely cares
📚 Training and professional development opportunities
🌟 Meaningful work where you can see the difference you make
🏡 A supportive, faith-driven organisation
At CrossReach, we work in Christ’s name, and we welcome applications from people who share our values of compassion, respect, and inclusion.
💡 Ready to take the next step in your career? Apply today and start making a real impact!
We also offer you a range of benefits that you would expect from an organisation that support others.
Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most.
But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you.
CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.
Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.
As we do our work in Christ’s name you must be respectful of our Christian Ethos and be able to work within it.
This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.
We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.
If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on
Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage.
Additional Information For Candidates
- Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here
- CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.
- Deadline: Posts close at midnight on the indicated date.
- Application Assistance: For help completing an application through Jobtrain, please click here
- Accessibility : To view our recruitment accessibility statement, please click here
- Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrian” and “CrossReach” are marked as
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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Useful skills for a Support Worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
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