Education Services Administrator in Manchester inManchester PUBLISHED TUE 7 JAN 2025 Jump to job information section

A fantastic opportunity has arisen within our Enrolment and Events team. Our passionate and dedicated team work year round to help with the students' journey. The Enrolment and Events Team are heavily involved in the students' first experience of University life as well as one of their last. Through the helpline, welcome pages and ID Card Handout, we aim to prepare the students for their study and our preparation and planning of the graduation ceremonies celebrates their successes.

About The Role

We are looking for the right candidate to appoint to the role of the Education Services Administrator. The successful individual will work flexibly across a range of tasks within the teams and will have responsibility for defined areas of work.

The successful candidate will help to coordinate and deliver a customer-focussed service through our dedicated helpline, email support and face-to-face interactions. Youwill work in close liaison with the wider Education Services office to provide support to our colleagues and deliver an excellent service to our students. Key events will include Online Enrolment support, ID Card distribution, Welcome Webpages as well as supporting our start of year welcome activities and graduation ceremonies. The team are also responsible for the production and distribution of all award certificates and award verifications

This role is predominately student facing, especially at certain points of the year, and an on-campus presence is required every day during these times. The helpline is open between 8.45am – 4.15pm.

This is a Fixed-term position, please see the attached Job Description below for further information regarding person specifications

About You

You will have:

• a keen attention to detail and an enthusiastic ‘can-do' attitude.
• the ability to work flexibly to achieve team objectives by assisting others and working collaboratively to complete tasks and projects.
• strong administrative skills that would be beneficial for this role
  
  

The role involves developing and maintaining excellent working relationships with key internal and external partners so you will alsohave excellent communication skills and a professional approach.

To Apply

This is a fantastic opportunity to start and develop your work journey. You will gain valuable experience supported by training and recent graduates are encouraged to apply. Having a great CV and covering letter will increase your chances of being shortlisted for interview. The links below are a great starting point for this so check them out before applying.

Some generic CV and cover letter guidelines can be found here:

• Covering letter advice: https://jobsincare.com/job/jbli4Pwo advice: https://jobsincare.com/job/jbli4Pwo apply, please submit your CV and a Cover Letter detailing your suitability to the role.
  
  Manchester Met University is committed to creating an intentionally inclusive culture of belonging that promotes equity and celebrates diversity. We understand the importance of having a diverse workforce and the benefits it can bring to ensuring diversity of thought and innovation in everything we do. We, therefore, encourage applications from our local and international communities, in particular people from ethnic minority groups, disabled people and people who identify as LGBTQIA+.
  
  Documents
  
  
  • Job Description - Education Services Administrator.pdf (174.43 KB)
  • Benefits and Rewards - Candidate Pack ESA.pdf (2.14 MB)
    
    
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