Education Services Administrator inManchester inManchester PUBLISHED
TUE 7 JAN 2025
Direct impact on students' university experience, from enrolment to graduation ceremonies.
Collaborative work environment within a passionate and dedicated team.
Flexibility in tasks that allows for personal and professional growth.
Strong emphasis on customer service, enhancing communication and interpersonal skills.
Opportunity to develop administrative skills in a supportive setting.
Professional development through training and exposure to various education services.
Manchester Metropolitan University Institute of Sport is seeking an Education Services Administrator to join their Enrolment and Events team. This role involves providing excellent customer service through various support channels such as a helpline, email, and face-to-face interactions, particularly during crucial periods like online enrolment and graduation ceremonies. The successful candidate will be responsible for coordinating tasks related to student services, award certificates, and maintaining close communication with the broader Education Services office.
Candidates should possess strong administrative skills, a keen attention to detail, and a collaborative spirit to achieve team objectives. Exceptional communication skills and a professional demeanor are essential for developing relationships with both internal and external partners. This fixed-term position offers an opportunity for recent graduates or individuals looking to gain valuable experience in a supportive environment. The university actively encourages applications from diverse backgrounds to foster an inclusive workplace.
Candidates should possess strong administrative skills, a keen attention to detail, and a collaborative spirit to achieve team objectives. Exceptional communication skills and a professional demeanor are essential for developing relationships with both internal and external partners. This fixed-term position offers an opportunity for recent graduates or individuals looking to gain valuable experience in a supportive environment. The university actively encourages applications from diverse backgrounds to foster an inclusive workplace.
A fantastic opportunity has arisen within our Enrolment and Events team. Our passionate and dedicated team work year round to help with the students' journey. The Enrolment and Events Team are heavily involved in the students' first experience of University life as well as one of their last. Through the helpline, welcome pages and ID Card Handout, we aim to prepare the students for their study and our preparation and planning of the graduation ceremonies celebrates their successes.
About The Role
We are looking for the right candidate to appoint to the role of the Education Services Administrator. The successful individual will work flexibly across a range of tasks within the teams and will have responsibility for defined areas of work.
The successful candidate will help to coordinate and deliver a customer-focussed service through our dedicated helpline, email support and face-to-face interactions. Youwill work in close liaison with the wider Education Services office to provide support to our colleagues and deliver an excellent service to our students. Key events will include Online Enrolment support, ID Card distribution, Welcome Webpages as well as supporting our start of year welcome activities and graduation ceremonies. The team are also responsible for the production and distribution of all award certificates and award verifications
This role is predominately student facing, especially at certain points of the year, and an on-campus presence is required every day during these times. The helpline is open between 8.45am – 4.15pm.
This is a Fixed-term position, please see the attached Job Description below for further information regarding person specifications
About You
You will have:
To Apply
This is a fantastic opportunity to start and develop your work journey. You will gain valuable experience supported by training and recent graduates are encouraged to apply. Having a great CV and covering letter will increase your chances of being shortlisted for interview. The links below are a great starting point for this so check them out before applying.
Some generic CV and cover letter guidelines can be found here:
About The Role
We are looking for the right candidate to appoint to the role of the Education Services Administrator. The successful individual will work flexibly across a range of tasks within the teams and will have responsibility for defined areas of work.
The successful candidate will help to coordinate and deliver a customer-focussed service through our dedicated helpline, email support and face-to-face interactions. Youwill work in close liaison with the wider Education Services office to provide support to our colleagues and deliver an excellent service to our students. Key events will include Online Enrolment support, ID Card distribution, Welcome Webpages as well as supporting our start of year welcome activities and graduation ceremonies. The team are also responsible for the production and distribution of all award certificates and award verifications
This role is predominately student facing, especially at certain points of the year, and an on-campus presence is required every day during these times. The helpline is open between 8.45am – 4.15pm.
This is a Fixed-term position, please see the attached Job Description below for further information regarding person specifications
About You
You will have:
- a keen attention to detail and an enthusiastic ‘can-do' attitude.
- the ability to work flexibly to achieve team objectives by assisting others and working collaboratively to complete tasks and projects.
- strong administrative skills that would be beneficial for this role
To Apply
This is a fantastic opportunity to start and develop your work journey. You will gain valuable experience supported by training and recent graduates are encouraged to apply. Having a great CV and covering letter will increase your chances of being shortlisted for interview. The links below are a great starting point for this so check them out before applying.
Some generic CV and cover letter guidelines can be found here:
- Covering letter advice: www.jobsincare.com/job/jbli4Pwo advice: www.jobsincare.com/job/jbli4Pwo apply, please submit your CV and a Cover Letter detailing your suitability to the role.
Manchester Met University is committed to creating an intentionally inclusive culture of belonging that promotes equity and celebrates diversity. We understand the importance of having a diverse workforce and the benefits it can bring to ensuring diversity of thought and innovation in everything we do. We, therefore, encourage applications from our local and international communities, in particular people from ethnic minority groups, disabled people and people who identify as LGBTQIA+.
Documents- Job Description - Education Services Administrator.pdf (174.43 KB)
- Benefits and Rewards - Candidate Pack ESA.pdf (2.14 MB)
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
inManchester
53.48075866699219 -2.2426304817199707 Manchester, England, United Kingdom 
Locations are approximate.
Learn more