Opportunity to work in a prestigious hospital recognized as the largest specialist heart and lung centre in the UK.
Engagement with a diverse range of healthcare professionals, including Matrons, Ward Managers, Nurses, and Doctors, fostering a collaborative work environment.
Ability to make a positive impact on patient experiences by ensuring efficient and stress-free administrative processes.
Development of strong interpersonal and communication skills by interacting with various individuals within the organisation and supporting clinical staff.
Dynamic work environment that involves problem-solving and using initiative, providing personal and professional growth.
Experience working within a busy healthcare setting, gaining valuable insights and skills relevant to the NHS.
Flexible working hours including shifts that accommodate various schedules, enhancing work-life balance.
Are you a compassionate and organised individual looking to make a meaningful impact in the healthcare sector? We invite you to join the dedicated ward administration team at the Heart Division of Royal Brompton Hospital. As a Ward Administrator, you'll play a vital role in supporting clinical staff and enhancing the patient experience. Your strong communication skills and attention to detail will shine as you engage with patients, nurses, doctors, and fellow administrators to deliver efficient administrative support across multiple areas.
In this dynamic role, you'll manage patient admissions and discharges, coordinate outpatient appointments and transport, and ensure seamless communication with various departments. Your proactive approach in this challenging yet rewarding environment will be crucial in making each patient's journey as smooth and stress-free as possible. With a commitment to providing outstanding service seven days a week, you’ll find a fulfilling career with us at the largest specialist heart and lung centre in the UK. If you're eager to join a passionate team in making a difference, we’d love to hear from you! For more information or to arrange an informal chat, please reach out to our Bed Manager, Tam Luong, at t.luong@rbht.nhs.uk.
In this dynamic role, you'll manage patient admissions and discharges, coordinate outpatient appointments and transport, and ensure seamless communication with various departments. Your proactive approach in this challenging yet rewarding environment will be crucial in making each patient's journey as smooth and stress-free as possible. With a commitment to providing outstanding service seven days a week, you’ll find a fulfilling career with us at the largest specialist heart and lung centre in the UK. If you're eager to join a passionate team in making a difference, we’d love to hear from you! For more information or to arrange an informal chat, please reach out to our Bed Manager, Tam Luong, at t.luong@rbht.nhs.uk.
Opportunity to work in a prestigious hospital recognised as the largest specialist heart and lung centre in the UK.
Engagement with a diverse range of healthcare professionals, including Matrons, Ward Managers, Nurses, and Doctors, fostering a collaborative work environment.
Ability to make a positive impact on patient experiences by ensuring efficient and stress-free administrative processes.
Development of strong interpersonal and communication skills by interacting with various individuals within the organisation and supporting clinical staff.
Dynamic work environment that involves problem-solving and using initiative, providing personal and professional growth.
Experience working within a busy healthcare setting, gaining valuable insights and skills relevant to the NHS.
Flexible working hours including shifts that accommodate various schedules, enhancing work-life balance.
An excellent opportunity has arisen for an enthusiastic, caring and organized administrator to join the ward administration team within the Heart Division, Royal Brompton Hospital.
The role will involve interacting with a variety of people within the organization, as you will be providing administrative support to the clinical staff across multiple areas.
The ideal candidate for this role will have excellent interpersonal skills, be caring, strong communication skills, excellent attention to detail and will have experience in a busy office environment working proactively and using your own initiative.
For further information / informal discussion please contact: Bed Manager Jamie Schwartz/ Tam Luong via email or telephone on 02Bleep 7
You will be working with the Matrons, Operational Bleep Holders, Ward managers, Nurses and Doctors and other administrators on a daily basis, to ensure that there is appropriate administration support within the Heart division. This will include admitting and discharging patients on the hospitals patient admission system, booking outpatient appointments, transport and liaising with other departments in the hospital to ensure that the patient journey is efficient and stress free and general administration needs.
This service is provided 7 days a week, inclusive of Bank holidays and is covered by a pro rata system inclusive of early, late and long days.
Royal Brompton and Harefield hospitals joined Guy’s and St Thomas’ in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe.
For further details / informal visits contact: Name: Tam Luong Job title: Bed manager Email address: Telephone number: 02
for further information / informal discussion please contact: Bed Manager Jamie Schwartz/ Tam Luong via email or telephone on 02Bleep 7
The role will involve interacting with a variety of people within the organization, as you will be providing administrative support to the clinical staff across multiple areas.
The ideal candidate for this role will have excellent interpersonal skills, be caring, strong communication skills, excellent attention to detail and will have experience in a busy office environment working proactively and using your own initiative.
For further information / informal discussion please contact: Bed Manager Jamie Schwartz/ Tam Luong via email or telephone on 02Bleep 7
You will be working with the Matrons, Operational Bleep Holders, Ward managers, Nurses and Doctors and other administrators on a daily basis, to ensure that there is appropriate administration support within the Heart division. This will include admitting and discharging patients on the hospitals patient admission system, booking outpatient appointments, transport and liaising with other departments in the hospital to ensure that the patient journey is efficient and stress free and general administration needs.
This service is provided 7 days a week, inclusive of Bank holidays and is covered by a pro rata system inclusive of early, late and long days.
Royal Brompton and Harefield hospitals joined Guy’s and St Thomas’ in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe.
For further details / informal visits contact: Name: Tam Luong Job title: Bed manager Email address: Telephone number: 02
for further information / informal discussion please contact: Bed Manager Jamie Schwartz/ Tam Luong via email or telephone on 02Bleep 7
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Ward Administrator - Royal Brompton Hospital:
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To work as a Ward Administrator in the UK, you typically need a combination of administrative skills, healthcare knowledge, and interpersonal abilities. Here’s a breakdown of the key skills and qualifications that are generally required:
Administrative Skills:
1. Organizational Skills: Ability to manage and prioritize multiple tasks efficiently.
2. Data Entry and Management: Proficient in using hospital information systems and databases.
3. Record Keeping: Skills in maintaining accurate and confidential patient records and administrative documentation.
4. Scheduling: Experience in managing staff rosters, appointments, and maintaining ward schedules.
Communication Skills:
1. Verbal Communication: Ability to effectively communicate with healthcare staff, patients, and their families.
2. Written Communication: Proficiency in writing reports, memos, and other correspondence.
3. Interpersonal Skills: Ability to build relationships with staff, patients, and visitors, and handle inquiries or complaints effectively.
IT Skills:
1. Computer Literacy: Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with healthcare management software.
2. Data Management: Ability to analyze and report on data, including budgets, staffing levels, and patient flow.
Financial and Resource Management:
1. Budgeting Experience: Understanding of financial processes, including invoicing and resource allocation.
2. Inventory Management: Skills in managing supplies and equipment within the ward.
Knowledge of Healthcare:
1. Understanding of NHS Policies: Familiarity with healthcare regulations, NHS frameworks, and departmental protocols.
2. Health and Safety Awareness: Knowledge of health and safety standards in a hospital setting.
Personal Attributes:
1. Attention to Detail: High level of accuracy and attention to detail in all tasks.
2. Problem-Solving Skills: Ability to identify issues proactively and develop effective solutions.
3. Flexibility and Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Qualifications:
- Educational Background: Typically, a minimum of GCSEs in English and Mathematics, and often relevant vocational qualifications (e.g., NVQ in Business Administration).
- Experience: Previous experience in an administrative role, particularly in a healthcare setting, is often preferred.
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