Ward Administrator - Royal Brompton Hospital in London inLondon PUBLISHED FRI 14 MAR 2025 Jump to job information section
Job description
An excellent opportunity has arisen for an enthusiastic, caring and organized administrator to join the ward administration team within the Heart Division, Royal Brompton Hospital.
The role will involve interacting with a variety of people within the organisation, as you will be providing administrative support to the clinical staff across multiple areas.
The ideal candidate for this role will have excellent interpersonal skills, be caring, strong communication skills, excellent attention to detail and will have experience in a busy office environment working proactively and using your own initiative.
For further information / informal discussion please contact: Bed Manager Jamie Schwartz/ Tam Luong via email or telephone on 02Bleep 7
You will be working with the Matrons, Operational Bleep Holders, Ward managers, Nurses and Doctors and other administrators on a daily basis, to ensure that there is appropriate administration support within the Heart division. This will include admitting and discharging patients on the hospitals patient admission system, booking outpatient appointments, transport and liaising with other departments in the hospital to ensure that the patient journey is efficient and stress free and general administration needs.
This service is provided 7 days a week, inclusive of Bank holidays and is covered by a pro rata system inclusive of early, late and long days.
Royal Brompton and Harefield hospitals joined Guy’s and St Thomas’ in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe.
For further details / informal visits contact: Name: Tam Luong Job title: Bed manager Email address: Telephone number: 02
for further information / informal discussion please contact: Bed Manager Jamie Schwartz/ Tam Luong via email or telephone on 02Bleep 7
The role will involve interacting with a variety of people within the organisation, as you will be providing administrative support to the clinical staff across multiple areas.
The ideal candidate for this role will have excellent interpersonal skills, be caring, strong communication skills, excellent attention to detail and will have experience in a busy office environment working proactively and using your own initiative.
For further information / informal discussion please contact: Bed Manager Jamie Schwartz/ Tam Luong via email or telephone on 02Bleep 7
You will be working with the Matrons, Operational Bleep Holders, Ward managers, Nurses and Doctors and other administrators on a daily basis, to ensure that there is appropriate administration support within the Heart division. This will include admitting and discharging patients on the hospitals patient admission system, booking outpatient appointments, transport and liaising with other departments in the hospital to ensure that the patient journey is efficient and stress free and general administration needs.
This service is provided 7 days a week, inclusive of Bank holidays and is covered by a pro rata system inclusive of early, late and long days.
Royal Brompton and Harefield hospitals joined Guy’s and St Thomas’ in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe.
For further details / informal visits contact: Name: Tam Luong Job title: Bed manager Email address: Telephone number: 02
for further information / informal discussion please contact: Bed Manager Jamie Schwartz/ Tam Luong via email or telephone on 02Bleep 7
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Ward Administrator - Royal Brompton Hospital:
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To work as a Ward Administrator in the UK, you typically need a combination of administrative skills, healthcare knowledge, and interpersonal abilities. Here’s a breakdown of the key skills and qualifications that are generally required:
Administrative Skills:
1. Organizational Skills: Ability to manage and prioritize multiple tasks efficiently.
2. Data Entry and Management: Proficient in using hospital information systems and databases.
3. Record Keeping: Skills in maintaining accurate and confidential patient records and administrative documentation.
4. Scheduling: Experience in managing staff rosters, appointments, and maintaining ward schedules.
Communication Skills:
1. Verbal Communication: Ability to effectively communicate with healthcare staff, patients, and their families.
2. Written Communication: Proficiency in writing reports, memos, and other correspondence.
3. Interpersonal Skills: Ability to build relationships with staff, patients, and visitors, and handle inquiries or complaints effectively.
IT Skills:
1. Computer Literacy: Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with healthcare management software.
2. Data Management: Ability to analyze and report on data, including budgets, staffing levels, and patient flow.
Financial and Resource Management:
1. Budgeting Experience: Understanding of financial processes, including invoicing and resource allocation.
2. Inventory Management: Skills in managing supplies and equipment within the ward.
Knowledge of Healthcare:
1. Understanding of NHS Policies: Familiarity with healthcare regulations, NHS frameworks, and departmental protocols.
2. Health and Safety Awareness: Knowledge of health and safety standards in a hospital setting.
Personal Attributes:
1. Attention to Detail: High level of accuracy and attention to detail in all tasks.
2. Problem-Solving Skills: Ability to identify issues proactively and develop effective solutions.
3. Flexibility and Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Qualifications:
- Educational Background: Typically, a minimum of GCSEs in English and Mathematics, and often relevant vocational qualifications (e.g., NVQ in Business Administration).
- Experience: Previous experience in an administrative role, particularly in a healthcare setting, is often preferred.

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