Healthcare Support Worker - Outpatients inCorfe Mullen inCorfe Mullen PUBLISHED
SAT 18 JAN 2025
Opportunity to work in a diverse and motivated team within a supportive environment.
Chance to make a positive impact on patients' lives during their healthcare journey.
Involvement in various clinical and minor surgical settings, enhancing skills and experience.
Access to training and development opportunities that can lead to career advancement.
Ability to work flexible hours with options for both full-time and part-time arrangements.
A compassionate and caring work culture that aligns with the values of #TeamUHD.
The role of Healthcare Support Worker - Outpatients at University Hospitals Dorset NHS Foundation Trust in Corfe Mullen is a permanent position within the Outpatients department at Poole Hospital, responsible for supporting a diverse patient population including children and adults during their clinical and surgical journeys. Candidates should possess excellent communication skills, demonstrate a compassionate approach to patient care, and have the ability to work collaboratively in a multidisciplinary team. Required qualifications include a good standard of numeracy and literacy, as well as completion of a competency-based workbook (Care Certificate) or equivalent experience.
The position entails a variety of responsibilities, including assisting with patient care, performing basic clinical tasks, and maintaining effective communication with both patients and healthcare staff. A solid understanding of basic patient care practices, along with the ability to follow instructions and engage with patients compassionately, is essential. Ideal candidates will also have experience in a healthcare or care environment, and possess skills in areas such as venepuncture, wound dressing, and ECGs, although these are desirable rather than essential.
The position entails a variety of responsibilities, including assisting with patient care, performing basic clinical tasks, and maintaining effective communication with both patients and healthcare staff. A solid understanding of basic patient care practices, along with the ability to follow instructions and engage with patients compassionately, is essential. Ideal candidates will also have experience in a healthcare or care environment, and possess skills in areas such as venepuncture, wound dressing, and ECGs, although these are desirable rather than essential.
Job Summary
An exciting opportunity has arisen within UHD's Outpatients department at Poole, to join our highly diverse and motivated team looking after children and adults in both clinical and surgical settings.
Outpatients is a large part of the patient pathway, whether it is their first appointment, a follow up appointment or a minor surgical procedure. Our nursing is there to support them throughout the patient journey.
If you have excellent communication skills and really care about supporting patients within a clinic or surgical setting we have a brilliant opportunity within our friendly outpatients team.
Base Location: Poole Hospital
Interview Date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
About Us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Date posted
16 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year pa/pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
153-SP04100
Job locations
Poole Hospital
Poole
BH21 3LA
Job Description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Responsibilities
Job description Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person Specification
Qualifications Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Poole Hospital
Poole
BH21 3LA
Employer's website
www.jobsincare.com/job/jbli5kjT (Opens in a new tab)
An exciting opportunity has arisen within UHD's Outpatients department at Poole, to join our highly diverse and motivated team looking after children and adults in both clinical and surgical settings.
Outpatients is a large part of the patient pathway, whether it is their first appointment, a follow up appointment or a minor surgical procedure. Our nursing is there to support them throughout the patient journey.
If you have excellent communication skills and really care about supporting patients within a clinic or surgical setting we have a brilliant opportunity within our friendly outpatients team.
Base Location: Poole Hospital
Interview Date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
About Us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Date posted
16 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year pa/pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
153-SP04100
Job locations
Poole Hospital
Poole
BH21 3LA
Job Description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Responsibilities
Job description Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person Specification
Qualifications Essential
- Good standard of numeracy and Literacy
- Completion of a competency-based workbook (Care Certificate) or equivalent relevant experience to vocational level 3.
- Ability to adapt and learn in healthcare environment
- Previous experience of working within a care environment /NHS
- Experience of working as part of a multidisciplinary team
- Experience of working with the public
- Basic food handling
- Ability to communicate clearly and effectively (to understand and be understood)
- Ability to follow clear instruction and feed back to senior staff.
- Ability to work as part of a team, as well as on own initiative
- IT literate
- Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
- Venepuncture
- Simple wound dressings
- Performing ECG's
- An understanding around basic patient care
- Understanding of the importance of the promotion of health and well-being
- Knowledge of care and related procedures, clinical observations, relevant legislation;
- Professional appearance
- Tactful and polite
- Ability to communicate with all levels of staff
- Ability to exchange factual information accurately
- Ability to deal with sensitive situations
- Patient and calm
- Kind and compassionate
- Good standard of numeracy and Literacy
- Completion of a competency-based workbook (Care Certificate) or equivalent relevant experience to vocational level 3.
- Ability to adapt and learn in healthcare environment
- Previous experience of working within a care environment /NHS
- Experience of working as part of a multidisciplinary team
- Experience of working with the public
- Basic food handling
- Ability to communicate clearly and effectively (to understand and be understood)
- Ability to follow clear instruction and feed back to senior staff.
- Ability to work as part of a team, as well as on own initiative
- IT literate
- Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
- Venepuncture
- Simple wound dressings
- Performing ECG's
- An understanding around basic patient care
- Understanding of the importance of the promotion of health and well-being
- Knowledge of care and related procedures, clinical observations, relevant legislation;
- Professional appearance
- Tactful and polite
- Ability to communicate with all levels of staff
- Ability to exchange factual information accurately
- Ability to deal with sensitive situations
- Patient and calm
- Kind and compassionate
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Poole Hospital
Poole
BH21 3LA
Employer's website
www.jobsincare.com/job/jbli5kjT (Opens in a new tab)
More information related to this job opportunity, from jobsincare:
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Healthcare Support Worker - Outpatients:
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To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:
1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.
3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.
4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.
5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.
6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.
7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.
9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.
10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.
11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.
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