Assistant Patient Administrator Chelsea and Westminster Hospital NHS Foundation Trust inLondon inLondon PUBLISHED
MON 13 JAN 2025
Fernie Brewing Company rvx64ywC
Opportunity to work in a reputable organisation recognized for its high-quality healthcare services.
Engagement in a diverse and inclusive environment that values every background and promotes equality.
Chance to develop strong interpersonal skills through daily interaction with patients and healthcare professionals.
Work in a supportive team structure, providing exposure to various areas within the maternity services.
Flexibility in working arrangements, accommodating personal needs which helps maintain work-life balance.
Contribute to the delivery of safe and compassionate healthcare, making a positive impact on patient experiences.
Access to continuous professional development opportunities and involvement in the development of administrative processes.
The Assistant Patient Administrator at Chelsea and Westminster Hospital NHS Foundation Trust is responsible for providing high-quality administrative support within the Antenatal Clinic and occasionally covering the Birth Centre. The role involves welcoming patients, checking them in for appointments, scheduling future visits, and ensuring a high standard of customer service in alignment with the Trust's values (PROUD). The successful candidate will work collaboratively with clinical staff, excel in communication between patients and healthcare professionals, and adhere to established procedures while demonstrating professionalism.
Candidates should be enthusiastic, empathetic, and capable of managing diverse tasks across the Maternity Team. The position offers flexible working arrangements and requires the ability to support various administrative needs, such as filing, answering phones, and maintaining accurate patient records. The Trust values equality and encourages applications from all backgrounds, highlighting a commitment to providing necessary adjustments for disabled candidates. Successful applicants will undergo a six-month probation period, and the advert indicates that early applications are advised due to potential vacancy closures.
Candidates should be enthusiastic, empathetic, and capable of managing diverse tasks across the Maternity Team. The position offers flexible working arrangements and requires the ability to support various administrative needs, such as filing, answering phones, and maintaining accurate patient records. The Trust values equality and encourages applications from all backgrounds, highlighting a commitment to providing necessary adjustments for disabled candidates. Successful applicants will undergo a six-month probation period, and the advert indicates that early applications are advised due to potential vacancy closures.
We are searching for a high performing, enthusiastic and empathetic individual to work in Antenatal Clinic and occasional cross cover to Birth Centre. The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients. You will be expected to provide administrative support to a diverse team including clinical staff. The successful applicant will be expected to provide an excellent level of customer service at all times in line with the Trust values (PROUD).
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Assistant Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in several areas, providing cross cover where necessary within the Maternity Team.
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sitesChelsea and Westminster Hospital and West Middlesex University Hospitalalong with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and childrens services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you havent heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Provide excellent customer service to patients, checking them in for their scheduled appointments and scheduling their future appointments
Demonstrating Trust Values (PROUD)
Provide administrative support to the clinical team in the team assigned and provide cover across the Trust's administrative resource
File all paperwork appropriately
Provide cover across different areas in Maternity as and when required
Ensure all patients are checked in on arrival
Provide an excellent standard of service to patients at all times
Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
Photocopying, filling
Answering phones
Booking follow up appointments
This advert closes on Tuesday 14 Jan 2025
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Assistant Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in several areas, providing cross cover where necessary within the Maternity Team.
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sitesChelsea and Westminster Hospital and West Middlesex University Hospitalalong with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and childrens services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you havent heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Provide excellent customer service to patients, checking them in for their scheduled appointments and scheduling their future appointments
Demonstrating Trust Values (PROUD)
Provide administrative support to the clinical team in the team assigned and provide cover across the Trust's administrative resource
File all paperwork appropriately
Provide cover across different areas in Maternity as and when required
Ensure all patients are checked in on arrival
Provide an excellent standard of service to patients at all times
Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
Photocopying, filling
Answering phones
Booking follow up appointments
This advert closes on Tuesday 14 Jan 2025
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