Ward Administrator in London inLondon PUBLISHED FRI 18 APR 2025 Jump to job information section
Job description
We are seeking a highly motivated and organized individual to join our Mother and Baby Unit at Bethlem Royal Hospital as a permanent Administrator.
The successful candidate will work closely with the Senior Administrator and other team members, providing top-tier administrative support. This is an exciting opportunity to contribute to a busy, supportive, and dynamic multidisciplinary inpatient perinatal service serving South London and Maudsley.
The role will involve liaising with both internal departments and external agencies to ensure the seamless delivery of high-quality inpatient care.
Strong interpersonal and communication skills are essential, as the post holder will be required to communicate effectively and sensitively with a diverse range of individuals, including patients, colleagues, subcontractors, and external partners.
Key Responsibilities
By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field. SLaM delivered more than 14,000 training experiences in 2; providing an extensive range of learning opportunities for staff at all levels. In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.
For further details / informal visits contact: Name: Nikhita Miller Job title: Senior Administrator Email address: Telephone number: 02
June Judd
Ward Manager
02
The successful candidate will work closely with the Senior Administrator and other team members, providing top-tier administrative support. This is an exciting opportunity to contribute to a busy, supportive, and dynamic multidisciplinary inpatient perinatal service serving South London and Maudsley.
The role will involve liaising with both internal departments and external agencies to ensure the seamless delivery of high-quality inpatient care.
Strong interpersonal and communication skills are essential, as the post holder will be required to communicate effectively and sensitively with a diverse range of individuals, including patients, colleagues, subcontractors, and external partners.
Key Responsibilities
- Email Monitoring & Query Resolution: Monitor the ward's incoming email inbox, responding to queries promptly and professionally, directing emails to relevant parties when necessary.
- Data Protection Requests: Handle data protection requests in accordance with relevant regulations, ensuring confidentiality and compliance with legal requirements
- Referral Processing Support: Assist the Senior Administrator with the processing of patient referrals, ensuring accurate and timely completion when required.
- Data Entry & Scanning: Take responsibility for the accurate scanning and data entry of patient information into the ePJS system, ensuring all records are maintained in accordance with organisational standards.
- Meeting Scheduling: Coordinate and schedule meetings through various platforms, including Microsoft Teams, Zoom, and Microsoft Outlook, ensuring all necessary parties are informed and prepared.
By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field. SLaM delivered more than 14,000 training experiences in 2; providing an extensive range of learning opportunities for staff at all levels. In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.
For further details / informal visits contact: Name: Nikhita Miller Job title: Senior Administrator Email address: Telephone number: 02
June Judd
Ward Manager
02
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Useful skills for a Ward Administrator:
Click to view
To work as a Ward Administrator in the UK, you typically need a combination of administrative skills, healthcare knowledge, and interpersonal abilities. Here’s a breakdown of the key skills and qualifications that are generally required:
Administrative Skills:
1. Organizational Skills: Ability to manage and prioritize multiple tasks efficiently.
2. Data Entry and Management: Proficient in using hospital information systems and databases.
3. Record Keeping: Skills in maintaining accurate and confidential patient records and administrative documentation.
4. Scheduling: Experience in managing staff rosters, appointments, and maintaining ward schedules.
Communication Skills:
1. Verbal Communication: Ability to effectively communicate with healthcare staff, patients, and their families.
2. Written Communication: Proficiency in writing reports, memos, and other correspondence.
3. Interpersonal Skills: Ability to build relationships with staff, patients, and visitors, and handle inquiries or complaints effectively.
IT Skills:
1. Computer Literacy: Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with healthcare management software.
2. Data Management: Ability to analyze and report on data, including budgets, staffing levels, and patient flow.
Financial and Resource Management:
1. Budgeting Experience: Understanding of financial processes, including invoicing and resource allocation.
2. Inventory Management: Skills in managing supplies and equipment within the ward.
Knowledge of Healthcare:
1. Understanding of NHS Policies: Familiarity with healthcare regulations, NHS frameworks, and departmental protocols.
2. Health and Safety Awareness: Knowledge of health and safety standards in a hospital setting.
Personal Attributes:
1. Attention to Detail: High level of accuracy and attention to detail in all tasks.
2. Problem-Solving Skills: Ability to identify issues proactively and develop effective solutions.
3. Flexibility and Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Qualifications:
- Educational Background: Typically, a minimum of GCSEs in English and Mathematics, and often relevant vocational qualifications (e.g., NVQ in Business Administration).
- Experience: Previous experience in an administrative role, particularly in a healthcare setting, is often preferred.
inLondon
51.3819697 -0.031766 London, England, United Kingdom 
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.