Mental Health Support Worker in Poole inPoole PUBLISHED TUE 15 APR 2025 Jump to job information section
Job description
Are you an experienced Mental Health Support Worker or looking to start your NHS career? We are seeking compassionate individuals to join our supportive and friendly team at St Brelades, Alderney Hospital, Poole.
St Brelades is a Male Dementia ward which caters up to 17 mental health patients. You will provide assessment and treatment for older individuals with Dementia and Behavioural and Psychological Symptoms of Dementia.
You will be motivated to make a real difference in the lives of people living with dementia, where passion, empathy, strong communication and excellent teamwork are essential personal qualities for this role. Whilst experience is desirable, it is not essential as full induction training will be provided with ongoing support from our experienced team. Further opportunities for career development are also available.
This post is a full-time role. We would be flexible and consider part time applications (minimum of 22.5 hours)
Shift Patterns
Early - 07:00 – 15:00
Late - 13:00 – 21:00
Long Day - 07:00 – 21:00
Nights - 20.30 - 07.30 (enhanced pay)
Successful applicants will be invited to a values-based assessment and interview day in Wimborne, Dorset on Thursday 8th May 2025; you will need to be available for the full day if invited.
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
In Return We Offer You
Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
You will be required to undertake a Prevention and Management of Violence and Aggression course and it is a condition of your employment that you successfully complete all aspects of this course; if this is not achieved you will not be able to commence working in the post. This is a Monday to Friday course 8:00 – 16:00.
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
For further details / informal visits contact: Name: Julia Pettifer Job title: Ward Manager Email address: Telephone number:
St Brelades is a Male Dementia ward which caters up to 17 mental health patients. You will provide assessment and treatment for older individuals with Dementia and Behavioural and Psychological Symptoms of Dementia.
You will be motivated to make a real difference in the lives of people living with dementia, where passion, empathy, strong communication and excellent teamwork are essential personal qualities for this role. Whilst experience is desirable, it is not essential as full induction training will be provided with ongoing support from our experienced team. Further opportunities for career development are also available.
This post is a full-time role. We would be flexible and consider part time applications (minimum of 22.5 hours)
Shift Patterns
Early - 07:00 – 15:00
Late - 13:00 – 21:00
Long Day - 07:00 – 21:00
Nights - 20.30 - 07.30 (enhanced pay)
Successful applicants will be invited to a values-based assessment and interview day in Wimborne, Dorset on Thursday 8th May 2025; you will need to be available for the full day if invited.
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
In Return We Offer You
- You will receive a fully comprehensive and structured induction programme
- Competitive rates of pay, including enhanced pay for unsocial hours (night and weekend work)
- Access to the NHS pension scheme
- An NHS badge entitling you to many NHS benefits
- Attractive annual leave and pension scheme
- Regular management, clinical supervision and meaningful appraisals
Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
You will be required to undertake a Prevention and Management of Violence and Aggression course and it is a condition of your employment that you successfully complete all aspects of this course; if this is not achieved you will not be able to commence working in the post. This is a Monday to Friday course 8:00 – 16:00.
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
For further details / informal visits contact: Name: Julia Pettifer Job title: Ward Manager Email address: Telephone number:
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Mental Health Support Worker:
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To work as a Mental Health Support Worker in the UK, you’ll need a combination of personal qualities, skills, and sometimes formal qualifications. Here’s a comprehensive list of the key skills and attributes required:
Essential Skills and Qualities
1. Empathy and Compassion: The ability to understand and be sensitive to the feelings and experiences of others is crucial.
2. Communication Skills: Strong verbal and written communication skills are important for interacting with clients, families, and healthcare professionals.
3. Active Listening: Being able to listen attentively and understand what clients are expressing is vital in providing support.
4. Interpersonal Skills: Building trusting relationships with clients and their families is essential for effective support.
5. Patience: Working in mental health can be challenging. Patience is needed to help clients at their own pace.
6. Resilience: The ability to cope with challenging situations and emotional strain is important in this role.
7. Problem-Solving Skills: The capacity to think critically and address issues as they arise is essential for supporting clients effectively.
8. Non-Judgmental Attitude: Maintaining an open and accepting mindset towards individuals regardless of their backgrounds or experiences is crucial.
9. Teamwork: Working collaboratively with other healthcare professionals is often necessary to provide comprehensive care.
10. Cultural Competence: Understanding and respecting cultural differences can help provide more effective and personalized care.
Additional Skills
1. Basic IT Skills: Familiarity with computers and electronic health records may be required for documentation and reporting.
2. Crisis Management: Skills in managing emergencies or crises are important in situations where clients may be at risk.
3. Knowledge of Mental Health Disorders: Understanding various mental health conditions and treatments can improve the support provided to clients.
4. Organizational Skills: The ability to manage time and keep records of interventions, appointments, and client progress is crucial.
Qualifications
While formal qualifications are not always required to become a Mental Health Support Worker, having a relevant qualification can be beneficial, such as:
- NVQ Level 2 or 3 in Health and Social Care
- Diploma in Mental Health Support Work
- Experience in a related field, such as social care, nursing, or psychology, may also be valuable.
Training and Certification
Many employers provide training programs for new staff, covering essential areas such as:
- Mental health awareness
- Safeguarding
- First aid and basic life support
- Health and safety procedures
Experience
Having previous experience in a care setting, even in a voluntary capacity, can be advantageous and is often looked upon favorably by employers.

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