Dispatcher (West) in Glasgow inGlasgow PUBLISHED WED 16 APR 2025 Jump to job information section
Band 4: ata per annum
NHS Scotland rvrQq6u
Job description
FULL TIME - Shift Working (relief) £27,598 - £30,pro rata per annum (AFC band 4)
Exciting opportunities have arisen for full time dispatchers within our West Ambulance Control Centre in Cardonald, Glasgow.
Ambulance Control Centre (ACC) covers an extensive operational area including both high population and remote and rural areas. The role of the ACC dispatcher is demanding and the ability to work as part of a dedicated team is essential to provide 24hr Accident and Emergency cover to the public.
As a relief worker you will have no fixed working pattern, instead getting shifts 4 weeks in advance helping to ensure that staffing remains at the required level. Candidates will need to be prepared to work 12-hour shifts.
The candidate must be able to demonstrate clear evidence of accuracy and compliance with system protocols and SOPs, demonstrate an ability to work effectively under pressure and with minimal supervision. The successful applicant must be able to dispatch Ambulances to emergency/urgent calls, ensuring optimum use of resources in accordance with Service quality standards and deployment strategies.
Candidates will be required to travel to attend a 2-week (Internal candidates) or 3-week (external candidates) training course for this role, where after you will be placed through a up to 8 week mentorship within the Ambulance Control Centre.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Exciting opportunities have arisen for full time dispatchers within our West Ambulance Control Centre in Cardonald, Glasgow.
Ambulance Control Centre (ACC) covers an extensive operational area including both high population and remote and rural areas. The role of the ACC dispatcher is demanding and the ability to work as part of a dedicated team is essential to provide 24hr Accident and Emergency cover to the public.
As a relief worker you will have no fixed working pattern, instead getting shifts 4 weeks in advance helping to ensure that staffing remains at the required level. Candidates will need to be prepared to work 12-hour shifts.
The candidate must be able to demonstrate clear evidence of accuracy and compliance with system protocols and SOPs, demonstrate an ability to work effectively under pressure and with minimal supervision. The successful applicant must be able to dispatch Ambulances to emergency/urgent calls, ensuring optimum use of resources in accordance with Service quality standards and deployment strategies.
Candidates will be required to travel to attend a 2-week (Internal candidates) or 3-week (external candidates) training course for this role, where after you will be placed through a up to 8 week mentorship within the Ambulance Control Centre.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
inGlasgow
55.86167039999999 -4.2583345 Glasgow, Scotland, United Kingdom 
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.