Clinical Support OfficerinGuisboroughinGuisboroughPUBLISHED TUE 25 MAR 2025
Opportunity to work within a supportive healthcare environment, contributing to the well-being of the community.
Engagement in meaningful work that directly impacts patient care and oral health promotion.
Possibility for personal and professional development through training and continuous education initiatives.
Inclusion in a team-oriented workplace that values collaboration and encourages input from staff.
Recognition programs in place to celebrate staff contributions, including awards and commendations.
Structured working hours with a full-time, fixed-term contract that provides job security for a year.
Exposure to diverse administrative tasks that enhance skills in patient information management and data handling.
Join the North Tees and Hartlepool NHS Foundation Trust as a Clinical Support Officer and make a real difference in the heart of Guisborough! We are looking for compassionate individuals who thrive in a supportive environment and are passionate about providing exceptional care. As part of our dedicated Tees Community Dental Service team, you will be the central contact for Dental Epidemiology, helping to organise and coordinate crucial dental surveys and screenings for schools and communities across Teesside. Your administrative expertise will be essential in ensuring that our patients receive the high-quality care they deserve.
In this dynamic role, you’ll manage communications, book appointments, and play a pivotal part in maintaining patient information systems. Ideal candidates will have prior experience in administrative roles, preferably within a healthcare setting, and must demonstrate excellent IT proficiency. If you’re enthusiastic, adaptable, and enjoy working both independently and as part of a team, this is the perfect opportunity for you! We offer a welcoming workplace with a strong commitment to staff development, recognition initiatives, and the chance to contribute meaningfully to the well-being of our community. Take the next step in your career and join us in providing the care that we would want for our own families.
In this dynamic role, you’ll manage communications, book appointments, and play a pivotal part in maintaining patient information systems. Ideal candidates will have prior experience in administrative roles, preferably within a healthcare setting, and must demonstrate excellent IT proficiency. If you’re enthusiastic, adaptable, and enjoy working both independently and as part of a team, this is the perfect opportunity for you! We offer a welcoming workplace with a strong commitment to staff development, recognition initiatives, and the chance to contribute meaningfully to the well-being of our community. Take the next step in your career and join us in providing the care that we would want for our own families.
Opportunity to work within a supportive healthcare environment, contributing to the well-being of the community.
Engagement in meaningful work that directly impacts patient care and oral health promotion.
Possibility for personal and professional development through training and continuous education initiatives.
Inclusion in a team-oriented workplace that values collaboration and encourages input from staff.
Recognition programs in place to celebrate staff contributions, including awards and commendations.
Structured working hours with a full-time, fixed-term contract that provides job security for a year.
Exposure to diverse administrative tasks that enhance skills in patient information management and data handling.
Job Summary
Advert may close once sufficient number of applications is reached
North Tees & Hartlepool NHS Foundation Trust is currently looking to recruit a Clinical Support Officer for the Administration Team, within Tees Community Dental Service.
The Tees Community Dental Service provides a full range of clinical dental treatment to patients throughout the Teesside area. The service also specialises in provision of oral health advice and a dental screening and survey service.
Suitably qualified applicants are invited to apply for this position.
Clinical Support Officer Role
This post will be the central point of contact for Dental Epidemiology (survey) and Screening and will provide administrative support to the Dental Survey and Screening Clinical Teams as well as assisting with general anaesthetic patient administration.
Main duties of the job
The Main Duties Of The Job Will Include
Answering of telephone, monitoring of emails and dissemination of messages
Booking of dental screening and survey sessions with schools and other external organisations
Processing of patient information
Inputting, updating and maintenance of data systems
Preparation of information and consent packs for sending/delivering to organisations across Teesside
Reporting of data within the Trust and to external agencies
General office duties within Tees Community Dental Service
Contributing to quality improvements and updating of local protocols
Experience
The successful candidate should possess relevant experience of working in an administrative role. Experience of working within a healthcare setting would be an advantage. You should be able to demonstrate excellent computer skills including the ability to administer Microsoft Office applications including Word, Excel, Outlook and Access. You should be enthusiastic, flexible, and possess excellent communication skills and have a professional outlook. The ability to work both independently and as part of a team is essential.
About Us
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
We recruit for values and "Together we are North Tees & Hartlepool"
Date posted
March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
345-COM6849812-C
Job locations
Guisborough Primary Care Hospital
Northgate
Guisborough
TS14 6HZ
Job Description
Job responsibilities
For a detailed description of the job role and the main responsibilities, please see the job description attached to the advert.
Please note that we reserve the right to close vacancies prior to the advertised closing date when we are in receipt of sufficient applications.
Responsibilities
Job description Job responsibilities
For a detailed description of the job role and the main responsibilities, please see the job description attached to the advert.
Please note that we reserve the right to close vacancies prior to the advertised closing date when we are in receipt of sufficient applications.
Person Specification
Qualifications Essential
Advert may close once sufficient number of applications is reached
North Tees & Hartlepool NHS Foundation Trust is currently looking to recruit a Clinical Support Officer for the Administration Team, within Tees Community Dental Service.
The Tees Community Dental Service provides a full range of clinical dental treatment to patients throughout the Teesside area. The service also specialises in provision of oral health advice and a dental screening and survey service.
Suitably qualified applicants are invited to apply for this position.
Clinical Support Officer Role
This post will be the central point of contact for Dental Epidemiology (survey) and Screening and will provide administrative support to the Dental Survey and Screening Clinical Teams as well as assisting with general anaesthetic patient administration.
Main duties of the job
The Main Duties Of The Job Will Include
Answering of telephone, monitoring of emails and dissemination of messages
Booking of dental screening and survey sessions with schools and other external organisations
Processing of patient information
Inputting, updating and maintenance of data systems
Preparation of information and consent packs for sending/delivering to organisations across Teesside
Reporting of data within the Trust and to external agencies
General office duties within Tees Community Dental Service
Contributing to quality improvements and updating of local protocols
Experience
The successful candidate should possess relevant experience of working in an administrative role. Experience of working within a healthcare setting would be an advantage. You should be able to demonstrate excellent computer skills including the ability to administer Microsoft Office applications including Word, Excel, Outlook and Access. You should be enthusiastic, flexible, and possess excellent communication skills and have a professional outlook. The ability to work both independently and as part of a team is essential.
About Us
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
We recruit for values and "Together we are North Tees & Hartlepool"
Date posted
March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
345-COM6849812-C
Job locations
Guisborough Primary Care Hospital
Northgate
Guisborough
TS14 6HZ
Job Description
Job responsibilities
For a detailed description of the job role and the main responsibilities, please see the job description attached to the advert.
Please note that we reserve the right to close vacancies prior to the advertised closing date when we are in receipt of sufficient applications.
Responsibilities
Job description Job responsibilities
For a detailed description of the job role and the main responsibilities, please see the job description attached to the advert.
Please note that we reserve the right to close vacancies prior to the advertised closing date when we are in receipt of sufficient applications.
Person Specification
Qualifications Essential
- NVQ Level 3 in Business Administration or equivalent
- GCSE at grade C or above in Mathematics Key Skills at level 2 in Numeracy (or equivalent)
- GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent)
- AMSPAR Secretarial/Administrative Level 3 Qualification
- Customer Care Qualification
- ECDL or equivalent IT qualification
- Typing or word processing qualification at RSA II (or equivalent)
- Demonstrable experience working as an admin and clerical officer or equivalent
- Demonstrable experience of working in a customer focused environment
- Experience of using patient information systems
- Experience of using Microsoft packages e.g. word, excel, teams, Access
- Experience of working independently
- Understanding of Medical/Dental Terminology
- Experience of working within a multi-disciplinary team
- Experience of project planning
- Enthusiastic, motivated, and organised with a proactive and flexible approach.
- Be able to work on their own or as part of a Team and demonstrate a commitment to team working.
- Ability to work calmly under pressure in order to meet tight deadlines whilst maintaining high quality work standards.
- Flexibility - able to cope with different work environments and work in other clinical areas throughout the organisation as and when required in accordance with operational needs.
- Adapt to change.
- Demonstrate a responsible, dependable and honest character and a caring and sensitive nature.
- Show a keenness to learn and to apply appropriate working practices and show willingness to develop themselves by taking advantage of any appropriate training and development opportunities.
- Ability to deal with competing demands from service needs and able to de
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