Clinic Admin Officer at Stratum Dermatology Clinics, WimbledoninLondoninLondonPUBLISHED FRI 21 MAR 2025
Be part of a growing and reputable organization in the dermatology field, enhancing your professional profile.
Opportunity for ongoing training and professional development, allowing for career growth within the company.
Competitive salary and attractive company perks, providing financial incentives and benefits.
Generous annual leave entitlement of 25 days plus public holidays, promoting work-life balance.
Involvement in a supportive team environment where collaboration and communication are valued.
Discounted access to dermatology and aesthetic treatments and products, allowing personal benefits.
Diverse responsibilities that keep the role dynamic and engaging, ensuring no two days are the same.
Join our caring team at Stratum Dermatology Clinics in Wimbledon, where we are dedicated to transforming lives through outstanding dermatology care. We are on the lookout for a passionate Clinic Admin Officer to be the warm and welcoming face of our facility. If you have a knack for exceptional customer service and thrive in a busy environment, this is your chance to make a real difference while working with a supportive and dynamic group of professionals.
In this role, you will greet patients with a smile, ensuring they feel valued from their very first interaction. Your organisational skills will shine as you assist our clinical team, manage diaries, and keep the clinic running smoothly. With responsibilities that range from preparing clinic rooms to handling queries, you'll play a vital part in delivering top-notch care. We value your commitment to excellence, attention to detail, and the ability to multitask in a fast-paced setting. If you're ready to embark on a fulfilling career with ongoing training, competitive perks, and 25 days of annual leave, we want to hear from you!
In this role, you will greet patients with a smile, ensuring they feel valued from their very first interaction. Your organisational skills will shine as you assist our clinical team, manage diaries, and keep the clinic running smoothly. With responsibilities that range from preparing clinic rooms to handling queries, you'll play a vital part in delivering top-notch care. We value your commitment to excellence, attention to detail, and the ability to multitask in a fast-paced setting. If you're ready to embark on a fulfilling career with ongoing training, competitive perks, and 25 days of annual leave, we want to hear from you!
Be part of a growing and reputable organization in the dermatology field, enhancing your professional profile.
Opportunity for ongoing training and professional development, allowing for career growth within the company.
Competitive salary and attractive company perks, providing financial incentives and benefits.
Generous annual leave entitlement of 25 days plus public holidays, promoting work-life balance.
Involvement in a supportive team environment where collaboration and communication are valued.
Discounted access to dermatology and aesthetic treatments and products, allowing personal benefits.
Diverse responsibilities that keep the role dynamic and engaging, ensuring no two days are the same.
Founded in 2, The Dermatology Partnership is a growing group of private clinics who are trusted experts in dermatology. We transform peoples’ lives by providing outstanding dermatology care.
We are looking for a confident and hardworking individual to join our team at the Stratum Dermatology Clinics in Wimbledon. Our ideal candidate will be an enthusiastic and self-motivated team player, with outstanding communication and customer service skills.
As part of a team, you will run a busy reception from Monday to Saturday (Rota) at Stratum Dermatology Clinic where we offer both Dermatological and Aesthetic services. You will be the first point of contact for the health management of patients and customers, ensuring a high-quality service is delivered.
Role Responsibilities
We are looking for a confident and hardworking individual to join our team at the Stratum Dermatology Clinics in Wimbledon. Our ideal candidate will be an enthusiastic and self-motivated team player, with outstanding communication and customer service skills.
As part of a team, you will run a busy reception from Monday to Saturday (Rota) at Stratum Dermatology Clinic where we offer both Dermatological and Aesthetic services. You will be the first point of contact for the health management of patients and customers, ensuring a high-quality service is delivered.
Role Responsibilities
- Meeting and greeting all customers/patients visiting Stratum Dermatology Clinic Wimbledon and Raynes Park
- Support the clinical team by preparing clinics, managing clinician diaries, handling clinical notes, and liaising with couriers.
- Carrying out opening clinic checks, such as clinic stock checks, preparing rooms for the day, fridge temperature checks etc
- Carrying out closing clinic checks, such as collecting samples ready for laboratory courier collection, closing up of the clinic and running payment reports.
- Managing multiple diaries to ensure the smooth running of all appointments
- Managing clinic email and queries
- Managing clinic stock auditing and control
- Managing processes for ordering all reception supplies
- Managing incoming post and ensuring all are scanned and uploaded for clinicians/relevant staff to review.
- Ensuring health and safety processes are followed, including all visitors signing in, all fire safety processes are followed, and first aid kits are kept fully stocked and within expiry dates.
- Be the first point of contact for any facilities issues (e.g. toilets, electrical problems, environmental management, etc).
- Supporting Practice Manager on CQC compliance and ad-hoc admin work
- Relevant experience working as a receptionist, ideally within a private clinic or hospital, is essential
- Customer Service experience and being passionate about excellent service standards.
- A self-starter who can work independently and fit in quickly as part of a team.
- An organised individual who can review current processes and take ownership of responsibilities.
- Ability to problem solve effectively.
- Excellent verbal and written communication skills.
- Strong planning and organisation skills.
- Ability to multi-task and prioritise workload under a pressured environment.
- Experience in using Microsoft Packages
- Full time 40 hours per week including Saturday.
- Competitive salary and company perks
- Ongoing training and professional development throughout your career at TDP
- 25 days of annual leave entitlement in addition to public holidays (Pro-rata)
- Contribution to pensions
- Discounted dermatology/aesthetic treatments and products
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