Job Summary
Contributing and participating in the delivery of a comprehensive Health Visiting service in line with the Healthy Child Programme and local service specifications and service model for health visiting that meets the public health needs of local communities.
Contributing to the delivery of Working Together to Safeguard Children (2, including improving health and life chances for children and families and safeguarding those at risk.
To deliver the role in accordance with CLCH Trust values and behaviours.
Main duties of the job
The Administrative Single Point of Access team is responsible for processing and registering new referrals booking clinics and client appointments to support achievement of service key performance indicators/targets, updating waiting lists, and communicating appointment related information to patients, carers and health professionals. They aim to make effective use of resources, reduce duplication and ensure that referrals are effectively and safely managed through the system.
The post holder is responsible for working collaboratively with team members to effectively coordinate and deliver a high quality of service. They will be an ambassador for the service; will be motivated to provide first class administration; in a professional manner in order to support the work of the service and meet strategic and business objectives.
The Post Holder Is a Member Of The Admin SPA Team And The Responsibilities Of The Team Are To Support Clinical Services. The Post Holder Will Also Work Within Designated Divisional Teams To Support Clinical Services And Specifically:
Assisting in organising the team's workload through effective diary managementLiaising with service users, families and key stakeholders, handling telephone calls, emails and messagesThe ordering of equipment and suppliesSupporting the clinicians with daily administrative duties
About Us
Just as we care about our patients' wellbeing, we care about yours!
We Can Offer You:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C's apply 9 (Band 5 roles & above)
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: www.jobsincare.com/job/jbliNG3V posted
20 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£29,485 to £31,a year per annum, inclusive of HCAS (pro rata)
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
824-SOUTH-6842458
Job locations
Falcon Road
London
SW11 2LN
Job Description
Job responsibilities
Please refer to job description, personal specification and trust values, for outline of skills, knowledge and experience required.
Job Description
Job responsibilities
Please refer to job description, personal specification and trust values, for outline of skills, knowledge and experience required.
Person Specification
Qualifications
Essential
- Good Literacy & numeracy, general education
- Educated to NVQ3 in admin or equivalent combination of NVQ2, courses and experience
Experience
Essential
- oExperience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment
- oExperience of working with the general public in a customer service role
Desirable
- oExperience of working in a health care environment
- oKnowledge of stock ordering procedures
Essential
- Secretarial/administrative experience in an office environment
- Experience of working with the general public in a customer service role
- Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment
Desirable
- Experience of working in a health care environment
Skills
Essential
- Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook )
- Accurate copy typing
- Excellent verbal and written skills
Person Specification
Essential
- Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook )
- Accurate copy typing
- Excellent verbal and written skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central London Community Health Trust
Address
Falcon Road
London
SW11 2LN
Employer's website
www.jobsincare.com/job/jbliNG3V (Opens in a new tab)
Employer details
Employer name
Central London Community Health Trust
Address
Falcon Road
London
SW11 2LN
Employer's website
www.jobsincare.com/job/jbliNG3V (Opens in a new tab)