AO Medical AdministratorinBeachleyinBeachleyPUBLISHED SAT 4 JAN 2025
Opportunity to work in a military environment, contributing to the healthcare of dedicated personnel.
Full-time position with the potential for part-time opportunities through job sharing.
Comprehensive learning and development tailored to enhance skills and career progression.
Generous holiday allowance starting at 25 days per year, increasing to 30 days after five years.
Attractive pension scheme with high employer contributions, enhancing long-term financial security.
Inclusive workplace culture that encourages diversity and collaboration within a supportive team.
Free parking available at the Beachley Barracks, reducing daily commuting costs.
The role of AO Medical Administrator at Beachley Barracks, operated by Defence Primary Healthcare (DPHC), involves providing essential administrative support to a team delivering primary healthcare services. Key responsibilities include managing the medical practice's scheduling and electronic records, patient reception and liaison, as well as maintaining medical IT systems. The position is full-time, with part-time arrangements considered on a job share basis, and requires strong communication and organisational skills, alongside the ability to work effectively within a team and independently.
Candidates should demonstrate specific behaviors such as adaptability, effective decision-making, leadership, and collaboration throughout the selection process. The position offers a salary of £26,235, with additional benefits including pension contributions, 25 days of annual leave, and opportunities for learning and development. Applicants must also comply with the Ministry of Defence's smoke-free environment policy and will undergo a security check.
Candidates should demonstrate specific behaviors such as adaptability, effective decision-making, leadership, and collaboration throughout the selection process. The position offers a salary of £26,235, with additional benefits including pension contributions, 25 days of annual leave, and opportunities for learning and development. Applicants must also comply with the Ministry of Defence's smoke-free environment policy and will undergo a security check.
Opportunity to work in a military environment, contributing to the healthcare of dedicated personnel.
Full-time position with the potential for part-time opportunities through job sharing.
Comprehensive learning and development tailored to enhance skills and career progression.
Generous holiday allowance starting at 25 days per year, increasing to 30 days after five years.
Attractive pension scheme with high employer contributions, enhancing long-term financial security.
Inclusive workplace culture that encourages diversity and collaboration within a supportive team.
Free parking available at the Beachley Barracks, reducing daily commuting costs.
Beachley Barracks, Chepstow, Monmouthshire, NP16 7YG
Job Summary
At Defence Primary Healthcare (DPHC) we are an inclusive, dedicated organisation working to provide outstanding care to our entitled personnel.
Do you have excellent communication and organisational skills? Are you a team worker with the ability to use your own initiative? If the answer is yes, then we are looking for an enthusiastic and motivated AO Administrative Officer to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and administrative staff working at Beachley Barracks, Chepstow.
The vacant post is a full-time position working 37 hours per week. Part-time candidates will be considered but due to service delivery requirements it must be on a job share basis as full-time hours need to be covered.
Does this sound like the role for you? If so, we would love to hear from you!
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
Job Description
The Practice Medical Administrator will work to the Practice Manager as part of a small team providing Primary Healthcare. They will have delegated responsibility for the efficient administration of Chepstow Medical Centre.
The duties will include creating daily clinics on Defence Medical Information Capability Program (DMICP), booking patients in at reception, maintenance and administration of electronic medical records, typing, filing and patient liaison.
The Practice Medical Administrator will work to the Practice Manager as part of a small team providing Primary Healthcare. They will have delegated responsibility for the efficient administration of Chepstow Medical Centre.
The duties will include creating daily clinics on Defence Medical Information Capability Program (DMICP), booking patients in at reception, maintenance and administration of electronic medical records, typing, filing and patient liaison.
Person specification
The duties and responsibilities of the role include, but are not limited to:
Behaviours
We'll assess you against these behaviours during the selection process:
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.
There will be no reimbursement for any travel expenses for the interview.
Requests to work flexibly and/or part time will be considered, taking into account business needs.
Please note the salary will be pro-rata where part time hours are undertaken.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.
All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.
Please see the link to our YouTube channel for advice preparing your best responses with some hints and tips on answering behaviour-based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the beh
Job Summary
At Defence Primary Healthcare (DPHC) we are an inclusive, dedicated organisation working to provide outstanding care to our entitled personnel.
Do you have excellent communication and organisational skills? Are you a team worker with the ability to use your own initiative? If the answer is yes, then we are looking for an enthusiastic and motivated AO Administrative Officer to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and administrative staff working at Beachley Barracks, Chepstow.
The vacant post is a full-time position working 37 hours per week. Part-time candidates will be considered but due to service delivery requirements it must be on a job share basis as full-time hours need to be covered.
Does this sound like the role for you? If so, we would love to hear from you!
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
Job Description
The Practice Medical Administrator will work to the Practice Manager as part of a small team providing Primary Healthcare. They will have delegated responsibility for the efficient administration of Chepstow Medical Centre.
The duties will include creating daily clinics on Defence Medical Information Capability Program (DMICP), booking patients in at reception, maintenance and administration of electronic medical records, typing, filing and patient liaison.
The Practice Medical Administrator will work to the Practice Manager as part of a small team providing Primary Healthcare. They will have delegated responsibility for the efficient administration of Chepstow Medical Centre.
The duties will include creating daily clinics on Defence Medical Information Capability Program (DMICP), booking patients in at reception, maintenance and administration of electronic medical records, typing, filing and patient liaison.
Person specification
The duties and responsibilities of the role include, but are not limited to:
- Maintenance of the practice clinic diary including loading clinics onto Medical Information Technology (IT) System.
- Receiving and booking appointments
- Administering duties for medical IT systems including creating accounts for locums and new staff.
- Registering ‘new arrivals’ at the centre, and ensuring new arrival appointments are made.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Making Effective Decisions
- Leadership
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Changing and Improving
- Leadership
- Communicating and Influencing
- Learning and development tailored to your role
- A culture encouraging inclusion and diversity
- 25 days holiday a year, growing one day a year to 30 days after five years
- A Civil Service pension with an average employer contribution of 28.97%
- Free Parking.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.
There will be no reimbursement for any travel expenses for the interview.
Requests to work flexibly and/or part time will be considered, taking into account business needs.
Please note the salary will be pro-rata where part time hours are undertaken.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.
All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.
Please see the link to our YouTube channel for advice preparing your best responses with some hints and tips on answering behaviour-based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the beh
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Useful skills for an AO Medical Administrator:
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To work as an Administrative Officer (AO) in a medical administrator role in the UK, you'll need a combination of administrative skills, knowledge of healthcare systems, and interpersonal abilities. Here are some essential skills and qualifications that are typically required:
Administrative Skills
1. Organization: Ability to manage multiple tasks and prioritize effectively.
2. Attention to Detail: Ensuring accuracy in documentation and data entry.
3. Data Management: Proficiency in managing and maintaining medical records and databases.
4. Time Management: Ability to work efficiently under pressure and meet deadlines.
Communication Skills
5. Verbal Communication: Clear and effective communication with patients, healthcare professionals, and team members.
6. Written Communication: Strong skills in writing emails, reports, and other correspondence.
7. Interpersonal Skills: Ability to build relationships and work collaboratively within a team.
IT Skills
8. Computer Literacy: Proficiency in using Microsoft Office, especially Word, Excel, and PowerPoint, as well as any specialized medical software.
9. Electronic Health Record (EHR) Systems: Familiarity with EHR systems and data entry processes used in healthcare settings.
Knowledge of Healthcare Systems
10. Understanding of NHS Procedures: Knowledge of the National Health Service (NHS) structure, policies, and procedures.
11. Medical Terminology: Basic understanding of medical terms and practices relevant to the role.
Problem-Solving Skills
12. Analytical Thinking: Ability to analyze information, identify issues, and recommend solutions.
13. Adaptability: Capability to adjust to changes in procedures or priorities in a fast-paced medical environment.
Customer Service Skills
14. Patient Interaction: Experience in handling patient inquiries and complaints with empathy and professionalism.
15. Conflict Resolution: Skills in managing conflicts or difficult conversations with patients or families.
Qualifications
- Education: Generally, a minimum of GCSEs or equivalent, including English and Mathematics. A relevant degree or vocational qualification in healthcare administration can be advantageous.
- Experience: Previous experience in administrative roles, especially within the healthcare sector, can be beneficial.
Additional Skills
16. Confidentiality: Understanding the importance of patient confidentiality and data protection regulations (e.g., GDPR).
17. Teamwork: Ability to collaborate effectively with various departments and professionals within a healthcare setting.
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