Health Care Support Worker in Ashton-Under-Lyne inAshton-Under-Lyne PUBLISHED THU 13 MAR 2025 Jump to job information section
Band 3
Job description
The post holder will work as part of the Police Pathways Team (Health Based Place of Safety, and Joint Response Vehicle) to undertake allocated duties under the supervision of the Police Pathways coordinator within the team.
The post holder will work alongside mental health practitioners, supporting patients, who are referred into the Police Pathways Team and ensuring the highest possible standard of care in accordance with the policies and procedures of Pennine Care NHS Foundation Trust.
To support the Police Pathways Coordinator as part of the MHJRV service to provide an effective and efficient response to referrals from GMP and NWAS.
To support patients to access the right care at the right time in the least restrictive way, reducing system pressures across emergency services, our locality EDs and S136 suites.
To provide support to Police Pathways practitioners in ensuring all patients referred into the team are cared for in line with Pennine Care NHS Foundation Trust policies and procedures
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
The post holder will work alongside mental health practitioners, supporting patients, who are referred into the Police Pathways Team and ensuring the highest possible standard of care in accordance with the policies and procedures of Pennine Care NHS Foundation Trust.
To support the Police Pathways Coordinator as part of the MHJRV service to provide an effective and efficient response to referrals from GMP and NWAS.
To support patients to access the right care at the right time in the least restrictive way, reducing system pressures across emergency services, our locality EDs and S136 suites.
To provide support to Police Pathways practitioners in ensuring all patients referred into the team are cared for in line with Pennine Care NHS Foundation Trust policies and procedures
- To assist qualified practitioners in assessment, planning, implementing and evaluating assessments of patients under a section 136
- To ensure that patients access appropriate services.
- To provide support and interventions to patients in the HBPoS
- To sign post patients to third sector provision as appropriate other community resources such as Citizens Advice Bureau, Peer Support Service and other resources found in the Local Borough Signposting Directory.
- Provide regular and practical support for patients and their carers’ in managing dignity and independence.
- Assist patients to gain access to resources required to meet their needs.
- Provide information on health promotion and support physical health
- Report regularly to other members of the multidisciplinary team
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Health Care Support Worker:
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To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
inAshton-Under-Lyne
53.4876823425293 -2.096107721328736 Ashton-Under-Lyne, England, United Kingdom 
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