Clinical Admin Officer in Fleet inFleet PUBLISHED TUE 15 APR 2025 Jump to job information section
Job description
Job Overview
We are looking for a part-time Clinical Admin Officers to join the Community Specialist Nursing team at Fleet Hospital.
The positions will offer the chance to work with the Community Specialist Nursing teams, the roles are ideally suited to candidates with clinical administration experience with a positive approach to change.
If you enjoy a complex and varied workload and have excellent interpersonal skills, this could be the post for you.
Main duties of the job
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
Essential criteria
Essential criteria
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment .
Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future .
Apply online now
We are looking for a part-time Clinical Admin Officers to join the Community Specialist Nursing team at Fleet Hospital.
The positions will offer the chance to work with the Community Specialist Nursing teams, the roles are ideally suited to candidates with clinical administration experience with a positive approach to change.
If you enjoy a complex and varied workload and have excellent interpersonal skills, this could be the post for you.
Main duties of the job
- To provide an administrative service to the Heart Failure, Multiple Sclerosis and Nursing Home Specialist Nursing Teams.
- To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
- Deal with requests for actioning urgent correspondence, medical reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures
- To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
- Answer queries from colleagues, GP’s and patients in a timely and professional manner.
- To ensure that secure systems are in place for the storage of all resources including computerised information.
- Scanning and uploading relevant patient medical documents into EMIS the Community Electronic Patient Record system.
- To assist clinicians with sending letters using EMIS where incomplete patient information e.g. address or where attachments need to be included.
- To ensure all phone calls are dealt with in a professional and timely manner.
- To operate the various IT systems used to fulfil the role/department requirements.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
- Good education to GCSE standard or equivalent experience
- NVQ Level 3 Administration or equivalent practical knowledge
- ECDL or equivalent
Essential criteria
- Experience of working in an office environment
- Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
- Ability to manage and prioritise conflicting workloads
- Understanding of clinical governance and safeguarding
Essential criteria
- Keyboard skills
- Ability to work with minimal supervision
- Flexible, adaptable and ability to manage change
- Proven experience to provide confidential administrative and clerical support
- Understanding of medical terminology
- Experience in clinical administration
- Previous experience of working in an NHS/Public Sector setting
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment .
Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future .
Apply online now
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Clinical Admin Officer:
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To work as a Clinical Admin Officer in the UK, you will need a combination of administrative skills, healthcare knowledge, and interpersonal abilities. Here are some essential skills and qualifications that are typically required:
Administrative Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize responsibilities, and maintain an organized workspace.
2. Attention to Detail: Accuracy in data entry, record-keeping, and document handling is crucial.
3. Time Management: Ability to effectively manage time to meet deadlines in a fast-paced environment.
Communication Skills
1. Verbal Communication: Ability to communicate clearly and professionally with patients, healthcare professionals, and colleagues.
2. Written Communication: Proficiency in writing emails, reports, and other correspondence accurately and clearly.
3. Interpersonal Skills: Strong ability to engage with patients and staff, showing empathy and professionalism.
Technical Skills
1. IT Proficiency: Familiarity with various office software (e.g., Microsoft Office suite) and healthcare management systems.
2. Data Entry Skills: Competence in entering and managing patient information while ensuring confidentiality and compliance with data protection regulations.
Healthcare Knowledge
1. Understanding of Medical Terminology: Familiarity with basic medical terms, procedures, and processes to communicate effectively within a healthcare setting.
2. Awareness of NHS Procedures and Policies: Knowledge of healthcare regulations and organizational procedures, especially pertaining to the NHS in the UK.
Problem-Solving Skills
1. Analytical Skills: Ability to assess situations and come up with effective solutions, especially when dealing with patient queries or administrative issues.
2. Adaptability: Capacity to adjust to changing circumstances and work under pressure.
Qualifications
- While specific qualifications may vary by employer, having a background in administration, healthcare, or a related field can be beneficial. Some positions might require at least GCSEs (or equivalent) and experience in a healthcare setting is often preferred.
Experience
- Previous experience in an administrative role, especially within a healthcare environment, is advantageous. Familiarity with patient management systems or scheduling software would also enhance your application.
Additional Attributes
- Confidentiality: Understanding the importance of patient confidentiality and compliance with regulations like GDPR.
- Teamwork: Ability to work well as part of a team, supporting clinical staff to ensure efficient patient care.
inFleet
51.287537 -0.847976 Fleet, England, United Kingdom 
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