Apprentice Administrative/ Reception Officer in Manchester inManchester PUBLISHED SUN 6 APR 2025 Jump to job information section

18 months apprenticeship agreement developing into a permanent role on successful completion.

This is a Band 2 to Band 3 development role where the successful candidate will progress upon completion to a Band 3 role.

An exciting opportunity has arisen for an enthusiastic individual to embark on an Advanced (Level 3) Business Administrator Apprenticeship within the Rehabilitation Unit here at The Christie.

The successful candidate will receive first class training and work towards formal qualifications whilst developing professional skills to provide a support secretarial service.

The Christie NHS Foundation Trust, based in Withington, Manchester is one of the leading cancer centers in Europe, offering high quality diagnosis, treatment and care as well as being at the forefront of cancer research and education.

As an Apprentice Administration/Support Secretary you will be trained to be a valuable member of our team, providing support such as receiving patients on to the unit, processing referrals and providing secretarial support.

To be successful, you will need to show you fulfil the essential criteria on the person specification.

Please note: the successful candidate will be required to undertake Advanced (Level 3) Business Administrator Apprenticeship as an integral part of this appointment.

Please read the eligibility criteria set out in the ‘Apprenticeships – guidance for applicants’ document attached to the NHS Jobs page for this vacancy.

The post holder will be supported to undertake the Advanced (Level 3) Business Administrator Apprenticeship qualification.

The post holder will primarily be responsible for the first point of contact for all ward staff, visitors, patients and external organisations referring to the Rehabilitation Team. They will be responsible for the screening of all referrals, meeting with the patient or relative to obtain further information if necessary to determine and refer to appropriate services, internal or external. They will provide a comprehensive administration and reception service to the therapies and discharge, rehabilitation unit. To provide high quality information and advice to customers on services provided by the department and other internal or external agencies; referring on appropriately as determined by the information gathered. There will be contact both in person and by telephone with patients, their relatives and internal/external network support services.

Also to provide administration and secretarial support to the Allied Health Professionals and ensure a high standard of clerical and secretarial duties are maintained and deadlines are met. Post holder will need to maintain a high standard of service to meet patient needs; keeping accurate, up to date patient records, registering new patients and typical clinical correspondence.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

For further details / informal visits contact: Name: Debra Jones Job title: Assistant Service Manager Email address: Telephone number: