Healthcare Assistant in Norwich inNorwich PUBLISHED MON 14 APR 2025 Jump to job information section
Band 3
Job description
Job Summary
An exciting opportunity has arisen to join the team within iCaSH Norwich working in a substantive 10.5 hours and fixed term 18.75 hours post (one post). You will be working within our multi-disciplinary team.
We are looking for someone who is enthusiastic, enjoys providing excellent care and ensure patients are always put first. We want someone who wants to learn and develop.
Good time management skills and the ability to thrive in a busy environment are key. Excellent written & verbal communication abilities are a must. You will also maintain privacy, confidentiality, dignity, and ensure the patient is well looked after.
The post holder will support the delivery of healthcare for patients attending the integrated contraception and sexual health (iCaSH) service which is part of Cambridgeshire Community Services (CCS). This may include the supporting of patients who present with sexually transmitted infections, HIV/AIDS, contraception requirements and/or any other sexual health related problems.
Working Pattern: 29.25 hours to be worked over 08.30-18.15 Monday, Wednesday, Friday, 08.30-19.30 Tuesday and Thursday and 08.45-12.30 Saturdays on rotation. Hours to be discussed at interview
'If we receive a high number of applications we reserve the right to close this vacancy at any point after 18th April 2025'
Main duties of the job
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Provide a phlebotomy service for patients attending the services.To support health promotion events when requested.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover, registering patients and booking, support data collection and or general patient and non-patient administration.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
About Us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Date posted
11 April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year per annum, pro-rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working
Reference number
448-AMB-714
Job locations
iCaSH Norwich
1a Oak Street
Norwich
NR3 3AE
Job Description
Job responsibilities
The post holder must at all times, carry out his/her duties with regard to CCS NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Provide a phlebotomy service for patients attending the services.
To support health promotion events when requested.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover, registering patients and booking, support data collection and or general patient and non-patient administration.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
Responsibilities
Job description Job responsibilities
The post holder must at all times, carry out his/her duties with regard to CCS NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such infor
An exciting opportunity has arisen to join the team within iCaSH Norwich working in a substantive 10.5 hours and fixed term 18.75 hours post (one post). You will be working within our multi-disciplinary team.
We are looking for someone who is enthusiastic, enjoys providing excellent care and ensure patients are always put first. We want someone who wants to learn and develop.
Good time management skills and the ability to thrive in a busy environment are key. Excellent written & verbal communication abilities are a must. You will also maintain privacy, confidentiality, dignity, and ensure the patient is well looked after.
The post holder will support the delivery of healthcare for patients attending the integrated contraception and sexual health (iCaSH) service which is part of Cambridgeshire Community Services (CCS). This may include the supporting of patients who present with sexually transmitted infections, HIV/AIDS, contraception requirements and/or any other sexual health related problems.
Working Pattern: 29.25 hours to be worked over 08.30-18.15 Monday, Wednesday, Friday, 08.30-19.30 Tuesday and Thursday and 08.45-12.30 Saturdays on rotation. Hours to be discussed at interview
'If we receive a high number of applications we reserve the right to close this vacancy at any point after 18th April 2025'
Main duties of the job
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Provide a phlebotomy service for patients attending the services.To support health promotion events when requested.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover, registering patients and booking, support data collection and or general patient and non-patient administration.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
About Us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Date posted
11 April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year per annum, pro-rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working
Reference number
448-AMB-714
Job locations
iCaSH Norwich
1a Oak Street
Norwich
NR3 3AE
Job Description
Job responsibilities
The post holder must at all times, carry out his/her duties with regard to CCS NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Provide a phlebotomy service for patients attending the services.
To support health promotion events when requested.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover, registering patients and booking, support data collection and or general patient and non-patient administration.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
Responsibilities
Job description Job responsibilities
The post holder must at all times, carry out his/her duties with regard to CCS NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such infor
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Healthcare Assistant:
Click to view
To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
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