Opportunity to work in a multi-award winning NHS organisation known for its passion for caring.
Flexible working arrangements promoting a healthy work-life balance.
Integration into a dynamic team that plays a crucial role in ensuring patient satisfaction and quality care.
Access to extensive training and professional development opportunities, including paid mandatory training and recognized qualifications.
Exposure to a diverse patient population while working in both inpatient and outpatient settings.
Engagement with a supportive health board that prioritizes staff wellbeing and occupational health.
Potential career growth within a large organisation serving over 650,000 residents.
Aneurin Bevan University Health Board is looking for an enthusiastic Clerical Officer to join its Radiology Directorate in Newport. This role involves providing essential reception and administrative support, ensuring a professional experience for patients visiting the Royal Gwent and St Woolos Hospitals.
Key Responsibilities:
- Process and manage inpatient and outpatient appointments.
- Welcome patients and visitors at the reception desk, maintaining a positive environment.
- Ensure administrative tasks meet internal and national targets, including processing referrals and handling request forms.
- Collaborate with team members to minimize patient waiting times.
Position Details:
- One full-time position (37.5 hours) at Royal Gwent Hospital and one part-time position (22.5 hours, Monday to Wednesday) at St Woolos Hospital.
- Flexibility in covering reception five days a week is required.
Qualifications:
- Good educational background with customer service qualifications; experience in Radiology is desirable.
- Essential skills include good communication, initiative, and IT proficiency.
- Welsh language skills are a plus.
Working Environment: Aneurin Bevan University Health Board supports flexible working and offers extensive training, career development opportunities, and a focus on employee wellbeing. The organization is committed to providing a diverse and inclusive workplace.
Candidates interested in this role should apply early, as the vacancy may close at any time.
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
The Radiology Directorate within ABUHB are seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and clerical team. The role requires the need for a degree of flexibility to cover reception desk for 5 days a week,
We have one Full time post at Royal Gwent Hospital Newport (37.5 hours) and one part time post 3 days at St Woolos Hospital. (22.5 hours Mon Tues Wed)
The successful candidate of this exciting post will be an integral member of the Radiology Team at The Royal Gwent and St Woolos Hospital Newport.
Working as part of an essential admin and clerical team, responsible for the day-to-day receptioning and maintenance of inpatient and outpatient appointments, the post holder will ensure service users have a positive and professional experience at all times.
Main duties of the job
Main duties of the job
The duties of this new post includes,
Working for our organisation
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Education/Qualifications
Essential criteria
Essential criteria
Essential criteria
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
The Radiology Directorate within ABUHB are seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and clerical team. The role requires the need for a degree of flexibility to cover reception desk for 5 days a week,
We have one Full time post at Royal Gwent Hospital Newport (37.5 hours) and one part time post 3 days at St Woolos Hospital. (22.5 hours Mon Tues Wed)
The successful candidate of this exciting post will be an integral member of the Radiology Team at The Royal Gwent and St Woolos Hospital Newport.
Working as part of an essential admin and clerical team, responsible for the day-to-day receptioning and maintenance of inpatient and outpatient appointments, the post holder will ensure service users have a positive and professional experience at all times.
Main duties of the job
Main duties of the job
The duties of this new post includes,
- Ensuring all patients are processed in accordance with the internal and national targets, providing essential reception meet and greet service and processing request forms for Radiology.
- Welcoming Patients and visitors to a busy reception desk, ensuring data quality is maintained.
- Process referrals in a timely fashion across Radiology in ABUHB.
- Liaising with other team members to ensure that waiting times are kept to a minimum, working with the radiology referral and booking manager and booking service team
- Ensure a professional and friendly face to face and telephone manner is maintaine
Working for our organisation
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Education/Qualifications
Essential criteria
- Good standard of education
- customer service qualification
- experience of Radiology
Essential criteria
- Good communication skills
- Ability to use initiative and meet deadlines
- Polite and professional telephone manner
- Ability to speak Welsh
Essential criteria
- current or recent reception experience
- Knowledge of I.T. Systems
- experience of Radiology
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