Access Booking Officer in Ormskirk inOrmskirk PUBLISHED WED 12 MAR 2025 Jump to job information section
Band 3
Job description
Job Summary
Southport and Ormskirk Hospital NHS Trust provides healthcare in hospital and the community to 258,000 people across Southport, Formby and West Lancashire.
We are looking to recruit within the Access Centre, Admissions Department at Southport and Ormskirk District General Hospital.
We pride ourselves in providing safe, clean and friendly care, and recruit to our SCOPE values. We also offer a range of family friendly options to staff.
Working Pattern
Monday - 08.00am - 15.30pm
Tuesday, Wednesday and Friday - 08.00am - 15.00pm
Main duties of the job
The post will be responsible for the day to day Co-ordination of Consultant waiting lists, allocation of patients to Consultant theatre lists based on clinic priority, waiting times and timings of procedures
Liaising with Consultants ensuring utilisation of theatre lists. Liaising with theatre co-ordinator on behalf of consultants regarding availability of theatre equipment when planning theatre sessions and as well as general admin duties.
You should have excellent keyboard skills. Knowledge of the Hospital Patient Administrative System (Medway) and have some experience working within an office setting. Good communication and telephone skills and the ability to work independently are also essential.
About Us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements
11 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year Per Annum
Contract
Permanent
Working pattern
Part-time
Reference number
409-6967
Job locations
Ormskirk Hospital
Ormskirk
L39 2AZ
Job Description
Job responsibilities
KEY DUTIES
To provide a comprehensive inpatient and outpatient service to patients. The post will rotate through each of the areas within the access office to enable cover in all respects of the service.
To be named contact point liaising with patients, relatives and/or carers as well as medical representatives, GPs, nursing staff, surgical team and support services to ensure the admission is appropriately planned and managed. This can be face to face, over the telephone, in writing or electronic.
Accurate addition of patients to the waiting list ensuring any relevant notes recorded.
To provide advice to patients with matters relating to their admission (pre and post operative guidance) and with regard to their position on the waiting list.
To plan multiple theatre/procedure lists up to six weeks in advance, using clinical knowledge, medical terminology and information to meet the patients 18-week, diagnostic, cancer and/or 28-day rescheduling targets.
Ensure that with effective planning and organisation the theatre/procedure lists are utilised to their maximum potential which requires taking in to account specific patient needs, cancelling/rescheduling patients, replacing short notice cancellations, liaising with the surgeon to ensure theatre list order considering all patient and theatre information.
Responsible for communicating information and changes relating to elective admissions, theatre lists etc with regards intended procedures, specific kit requirements, specific anaesthetic input to relevant staff Trustwide.
Ensuring where required appropriate funding is in place or authorised to allow the patient to proceed to admission.
Identify, attempt to resolve and pre-empt situations which may result in a breach of access targets. Regularly analyze waiting list information to ensure compliance with national waiting time standards and escalate in a timely manner any requirements for additional capacity to ensure patients are treated within waiting time standards.
To work flexibly according to the needs of the service including covering for colleagues during periods of leave.
Liase with Bed Manager in the case of patients being put on stand-by or cancelled due to extraneous circumstances (i.e. bed unavailability.
Ensure that all patients are placed on galaxy (theatre system) as soon as patients booking is confirmed.
Ensure finalised theatre lists are forwarded to the respective secretaries for circulation allowing adequate preparation by theatres and sterile services in order to minimise cancellations (currently 48hours circulation)
With knowledge and understanding of the 18-week RTT and compliant/non-compliant pathways add patients to the waiting list ensuring correct linkage.
Responsible for appointing all patients from the PTLs and managing all Outpatient waiting lists to ensure accurate patient management, enabling the Trust to meet all of its performance targets.
Responsible for registration of referral letters,
Southport and Ormskirk Hospital NHS Trust provides healthcare in hospital and the community to 258,000 people across Southport, Formby and West Lancashire.
We are looking to recruit within the Access Centre, Admissions Department at Southport and Ormskirk District General Hospital.
We pride ourselves in providing safe, clean and friendly care, and recruit to our SCOPE values. We also offer a range of family friendly options to staff.
Working Pattern
Monday - 08.00am - 15.30pm
Tuesday, Wednesday and Friday - 08.00am - 15.00pm
Main duties of the job
The post will be responsible for the day to day Co-ordination of Consultant waiting lists, allocation of patients to Consultant theatre lists based on clinic priority, waiting times and timings of procedures
Liaising with Consultants ensuring utilisation of theatre lists. Liaising with theatre co-ordinator on behalf of consultants regarding availability of theatre equipment when planning theatre sessions and as well as general admin duties.
You should have excellent keyboard skills. Knowledge of the Hospital Patient Administrative System (Medway) and have some experience working within an office setting. Good communication and telephone skills and the ability to work independently are also essential.
About Us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements
- Rated Outstanding by CQC Inspection August 2
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
11 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year Per Annum
Contract
Permanent
Working pattern
Part-time
Reference number
409-6967
Job locations
Ormskirk Hospital
Ormskirk
L39 2AZ
Job Description
Job responsibilities
KEY DUTIES
To provide a comprehensive inpatient and outpatient service to patients. The post will rotate through each of the areas within the access office to enable cover in all respects of the service.
To be named contact point liaising with patients, relatives and/or carers as well as medical representatives, GPs, nursing staff, surgical team and support services to ensure the admission is appropriately planned and managed. This can be face to face, over the telephone, in writing or electronic.
Accurate addition of patients to the waiting list ensuring any relevant notes recorded.
To provide advice to patients with matters relating to their admission (pre and post operative guidance) and with regard to their position on the waiting list.
To plan multiple theatre/procedure lists up to six weeks in advance, using clinical knowledge, medical terminology and information to meet the patients 18-week, diagnostic, cancer and/or 28-day rescheduling targets.
Ensure that with effective planning and organisation the theatre/procedure lists are utilised to their maximum potential which requires taking in to account specific patient needs, cancelling/rescheduling patients, replacing short notice cancellations, liaising with the surgeon to ensure theatre list order considering all patient and theatre information.
Responsible for communicating information and changes relating to elective admissions, theatre lists etc with regards intended procedures, specific kit requirements, specific anaesthetic input to relevant staff Trustwide.
Ensuring where required appropriate funding is in place or authorised to allow the patient to proceed to admission.
Identify, attempt to resolve and pre-empt situations which may result in a breach of access targets. Regularly analyze waiting list information to ensure compliance with national waiting time standards and escalate in a timely manner any requirements for additional capacity to ensure patients are treated within waiting time standards.
To work flexibly according to the needs of the service including covering for colleagues during periods of leave.
Liase with Bed Manager in the case of patients being put on stand-by or cancelled due to extraneous circumstances (i.e. bed unavailability.
Ensure that all patients are placed on galaxy (theatre system) as soon as patients booking is confirmed.
Ensure finalised theatre lists are forwarded to the respective secretaries for circulation allowing adequate preparation by theatres and sterile services in order to minimise cancellations (currently 48hours circulation)
With knowledge and understanding of the 18-week RTT and compliant/non-compliant pathways add patients to the waiting list ensuring correct linkage.
Responsible for appointing all patients from the PTLs and managing all Outpatient waiting lists to ensure accurate patient management, enabling the Trust to meet all of its performance targets.
Responsible for registration of referral letters,
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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inOrmskirk
53.56893539428711 -2.885056972503662 Ormskirk, England, United Kingdom 
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