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AdministratorinEdinburghinEdinburghPUBLISHED FRI 14 MAR 2025

Meaningful work that directly contributes to helping individuals and families access life-changing support.
A welcoming and collaborative team environment at a central location in Edinburgh.
Flexible working hours, allowing for a better work-life balance.
Access to a range of employee benefits, including discounts, pension plans, and health cash plans.
Opportunities for professional development and training to support career growth.
The chance to work in a respected organisation with over 150 years of experience in high-quality social care.
A supportive atmosphere that values inclusion, respect, and the unique backgrounds of every team member.
Are you ready to embrace a fulfilling part-time role where your organisational flair and compassionate nature can truly shine? Join the dedicated Business Support team at CrossReach Counselling East in Edinburgh, where we empower individuals and families to access life-changing support. As the welcoming first point of contact for those in need, you will play an essential role in creating a safe and supportive environment for adults affected by drug use, ensuring they feel heard and cared for from the very first conversation.

In this vital role, you’ll handle referrals, manage client communications, and help keep our services running smoothly alongside a friendly and passionate team. We're looking for someone with excellent communication skills and a genuine desire to support others – whether you have experience in this field or a willingness to learn, your contribution will make a significant impact. With flexible working patterns and a central Edinburgh location, this is your chance to combine purpose with practicality.

At CrossReach, we believe in supporting our staff as much as we support our clients. Enjoy a range of benefits including retail discounts, a generous pension plan, and enhanced family-friendly policies. Plus, we prioritise your professional growth, so you can continue to learn and thrive in your career. If you’re seeking a role where your skills can truly make a difference, we’d love to hear from you! Reach out to us at recruitment.team@crossreach.org.uk to find out more.
Meaningful work that directly contributes to helping individuals and families access life-changing support.
A welcoming and collaborative team environment at a central location in Edinburgh.
Flexible working hours, allowing for a better work-life balance.
Access to a range of employee benefits, including discounts, pension plans, and health cash plans.
Opportunities for professional development and training to support career growth.
The chance to work in a respected organisation with over 150 years of experience in high-quality social care.
A supportive atmosphere that values inclusion, respect, and the unique backgrounds of every team member.

Useful skills for an Administrator:
To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
 


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