Westward Care rReFlos4
Opportunity to make a real difference in the lives of customers by promoting their health and well-being.
Supportive work environment that emphasises teamwork and sharing of knowledge and skills.
A strong company culture focused on quality, respect, integrity, and excellent customer service.
Comprehensive training and development programs to enhance skills and adapt to the changing needs of older people.
Flexibility in work hours that may suit those looking for diverse working arrangements.
Ability to encourage residents to participate in social and leisure activities, promoting their independence and happiness.
The role of Carer at Headingley Hall Care Home in Leeds involves providing person-focused care that promotes the health and well-being of customers, emphasizing dignity, independence, and choice. Carers are responsible for treating all customers and colleagues with respect, maintaining professional standards and cleanliness, and adhering to care plans and health guidelines. Communication, teamwork, and customer service are key components, as carers are expected to share knowledge, participate in training, and promptly address concerns while fostering a welcoming environment.
Westward Care prioritizes quality, respect, integrity, and exceptional service in its caregiving approach. Carers are expected to manage resources effectively, support customers in social activities, and anticipate their needs to enhance satisfaction. The position requires flexibility for unsocial hours due to the 24/7 nature of care services, and involves completing administrative tasks accurately. Candidates should be prepared to cover shifts for absences and participate in ongoing training to continually adapt to the changing needs of older people. The hourly wage is £11.66, and the role is full-time at 36 hours per week.
Westward Care prioritizes quality, respect, integrity, and exceptional service in its caregiving approach. Carers are expected to manage resources effectively, support customers in social activities, and anticipate their needs to enhance satisfaction. The position requires flexibility for unsocial hours due to the 24/7 nature of care services, and involves completing administrative tasks accurately. Candidates should be prepared to cover shifts for absences and participate in ongoing training to continually adapt to the changing needs of older people. The hourly wage is £11.66, and the role is full-time at 36 hours per week.
Job Description
Location: Headingley Hall Care Home, 5 Shire Oak Road
Hours - 36 hours per week (3 x 12.50 hr shifts)
Overall Objectives
MAIN DUTIES:
Delivering the Vision
Skills Needed
About The Company
Passionate about making a difference
Here at Westward Care, we all share the same ambition – to deliver the very best care and support. It’s our aim to make a real difference, always prioritising health and happiness in everything we do. And with our on-going training and development, we’re always learning new ways of meeting the changing needs of older people.
Company Culture
Quality. We aim high when it comes to our care and our facilities. We settle for nothing short of excellence.
Respect. We give all our residents the freedom to live a full and active life, respecting their privacy and dignity, giving them the support they need to control their own lives.
Integrity. We take pride in our openness and honesty, keeping the promises we make to our residents and to each other – building confidence and trust.
Service. Customer Service defines everything about our approach to care and support. We always go the extra mile for our residents and their families.
Desired Criteria
Required Criteria
Closing DateSunday 2nd February, 2025
Contract Typefulltime
Salary£11.66 Hourly
Location: Headingley Hall Care Home, 5 Shire Oak Road
Hours - 36 hours per week (3 x 12.50 hr shifts)
Overall Objectives
- To ensure that all customers consistently receive person-focused care promoting health and well-being.
- To lead by example in delivering support and care that emphasises quality, respect, dignity, independence, and choice for every customer.
MAIN DUTIES:
Delivering the Vision
- Treat all customers and employees with equality, dignity, and respect.
- Encourage challenging discrimination and harassment.
- Demonstrate pride in the job and organisation.
- Maintain a professional appearance according to uniform standards.
- Follow care plans and Quality Management System guidelines.
- Assist in maintaining cleanliness and appearance of Headingley Hall.
- Ensure health and safety through best practices and Westward Care guidelines.
- Complete paperwork accurately and within agreed timeframes.
- Work effectively with team members to deliver customer care and ensure smooth operation.
- Share knowledge, skills, and information to enhance customer experience.
- Participate in training and development as required.
- Provide timely information and feedback to the Care Manager.
- Use various communication methods to meet customer needs and build relationships.
- Maintain confidentiality.
- Attend team and individual meetings as required.
- Support independence and dignity in care delivery.
- Encourage customers to participate in social and leisure activities.
- Address issues identified by customers, employees, and visitors promptly.
- Identify opportunities for service improvement and communicate ideas to the Care Manager.
- Create a welcoming environment for customers and visitors.
- Anticipate customer needs and prioritize customer satisfaction.
- Treat internal customers with the same respect as external customers.
- Manage resources effectively to minimize waste and deliver high-standard care.
- Identify opportunities for efficiency and effectiveness in role and as a team.
- Promote Headingley Hall’s services and facilities.
- Expected to cover shifts for sickness and holidays.
- Required to work unsocial hours, including nights, weekends, and Bank Holidays as necessary.
- Flexibility essential due to 24/7 service operation.
- Job description subject to review and changes in consultation with the post holder.
Skills Needed
About The Company
Passionate about making a difference
Here at Westward Care, we all share the same ambition – to deliver the very best care and support. It’s our aim to make a real difference, always prioritising health and happiness in everything we do. And with our on-going training and development, we’re always learning new ways of meeting the changing needs of older people.
Company Culture
Quality. We aim high when it comes to our care and our facilities. We settle for nothing short of excellence.
Respect. We give all our residents the freedom to live a full and active life, respecting their privacy and dignity, giving them the support they need to control their own lives.
Integrity. We take pride in our openness and honesty, keeping the promises we make to our residents and to each other – building confidence and trust.
Service. Customer Service defines everything about our approach to care and support. We always go the extra mile for our residents and their families.
Desired Criteria
Required Criteria
Closing DateSunday 2nd February, 2025
Contract Typefulltime
Salary£11.66 Hourly
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53.85780715942383 -1.5023113489151 Leeds, England, United Kingdom 
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