Ward Administrator in Wirral inWirral PUBLISHED THU 10 APR 2025 Jump to job information section
Band 3
Leeds Teaching Hospitals NHS Trust rADlrhed
Job description
Job Summary
An exciting opportunity has arisen for an experienced Ward Administrator to join the surgical emergency unit / Ward 17.
On this unit, no two days are the same: it is a fast paced environment that strives to provide excellent assessment, efficient treatment and high quality patient care.
SEU is a 20 bedded assessment unit that provides same day emergency care for a divers range of acutely unwell surgical patients. We also have a triage area that consists of 6 trolleys and 19 chairs, where we provide initial assessment for patients referred via their GP, Walk in centre or from A&E. In addition to this, we run an ambulatory clinic (Mon - Fri) which allows investigations, such as CT/Ultrasound scans to be done efficiently and at short notice. This clinic helps to prevent hospital admissions whilst positively impacting patient experience.
Main duties of the job
This role will involve assisting the team in the efficient running of the unit and welcoming surgical patients onto into the same day emergency care unit.
Good interpersonal skills and high standard of verbal and written communication. Be able to provide clerical support in the provision of urgent surgical care with an intense and emotionally challenging environment. We also require a caring attitude and motivation to learn and develop practice.
About Us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Date posted
April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
4A
Job locations
Arrowe Park Hospital
Arrowe Park Road
Birkenhead
CH49 5PE
Job Description
Job responsibilities
Please see job overview and job description for further information about the Ward Administrator position available at WUTH.
Responsibilities
Job description Job responsibilities
Please see job overview and job description for further information about the Ward Administrator position available at WUTH.
Person Specification
Qualifications
Qualifications, Specific Experience & Training Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12
An exciting opportunity has arisen for an experienced Ward Administrator to join the surgical emergency unit / Ward 17.
On this unit, no two days are the same: it is a fast paced environment that strives to provide excellent assessment, efficient treatment and high quality patient care.
SEU is a 20 bedded assessment unit that provides same day emergency care for a divers range of acutely unwell surgical patients. We also have a triage area that consists of 6 trolleys and 19 chairs, where we provide initial assessment for patients referred via their GP, Walk in centre or from A&E. In addition to this, we run an ambulatory clinic (Mon - Fri) which allows investigations, such as CT/Ultrasound scans to be done efficiently and at short notice. This clinic helps to prevent hospital admissions whilst positively impacting patient experience.
Main duties of the job
This role will involve assisting the team in the efficient running of the unit and welcoming surgical patients onto into the same day emergency care unit.
Good interpersonal skills and high standard of verbal and written communication. Be able to provide clerical support in the provision of urgent surgical care with an intense and emotionally challenging environment. We also require a caring attitude and motivation to learn and develop practice.
About Us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Date posted
April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
4A
Job locations
Arrowe Park Hospital
Arrowe Park Road
Birkenhead
CH49 5PE
Job Description
Job responsibilities
Please see job overview and job description for further information about the Ward Administrator position available at WUTH.
Responsibilities
Job description Job responsibilities
Please see job overview and job description for further information about the Ward Administrator position available at WUTH.
Person Specification
Qualifications
Qualifications, Specific Experience & Training Essential
- NVQ Level 3 in Business Administration or relevant experience in an Emergency Department setting
- Previous experience in using Wirral Millenium software
- Previous experience in using the PCT SystmOne Software
- Previous experience in accessing the Summary Care Record on the National Spine
- Excellent communication skills
- Demonstrate sound knowledge base of information governance and relevant policies / guidelines
- Ability to organise own workload and use own initiative
- Good IT skills
- Maintain confidentiality at all times
- Self-motivated and Enthusiastic
- Ability to remain calm and work under pressure
- Work independently and as part of a team
- To be able to prioritise own workload
- Work within own limitations and within job role
- Ability to handle conflict and aggression
- Support and demonstrate the Trust behaviours standards
- NVQ Level 3 in Business Administration or relevant experience in an Emergency Department setting
- Previous experience in using Wirral Millenium software
- Previous experience in using the PCT SystmOne Software
- Previous experience in accessing the Summary Care Record on the National Spine
- Excellent communication skills
- Demonstrate sound knowledge base of information governance and relevant policies / guidelines
- Ability to organise own workload and use own initiative
- Good IT skills
- Maintain confidentiality at all times
- Self-motivated and Enthusiastic
- Ability to remain calm and work under pressure
- Work independently and as part of a team
- To be able to prioritise own workload
- Work within own limitations and within job role
- Ability to handle conflict and aggression
- Support and demonstrate the Trust behaviours standards
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Ward Administrator:
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To work as a Ward Administrator in the UK, you typically need a combination of administrative skills, healthcare knowledge, and interpersonal abilities. Here’s a breakdown of the key skills and qualifications that are generally required:
Administrative Skills:
1. Organizational Skills: Ability to manage and prioritize multiple tasks efficiently.
2. Data Entry and Management: Proficient in using hospital information systems and databases.
3. Record Keeping: Skills in maintaining accurate and confidential patient records and administrative documentation.
4. Scheduling: Experience in managing staff rosters, appointments, and maintaining ward schedules.
Communication Skills:
1. Verbal Communication: Ability to effectively communicate with healthcare staff, patients, and their families.
2. Written Communication: Proficiency in writing reports, memos, and other correspondence.
3. Interpersonal Skills: Ability to build relationships with staff, patients, and visitors, and handle inquiries or complaints effectively.
IT Skills:
1. Computer Literacy: Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with healthcare management software.
2. Data Management: Ability to analyze and report on data, including budgets, staffing levels, and patient flow.
Financial and Resource Management:
1. Budgeting Experience: Understanding of financial processes, including invoicing and resource allocation.
2. Inventory Management: Skills in managing supplies and equipment within the ward.
Knowledge of Healthcare:
1. Understanding of NHS Policies: Familiarity with healthcare regulations, NHS frameworks, and departmental protocols.
2. Health and Safety Awareness: Knowledge of health and safety standards in a hospital setting.
Personal Attributes:
1. Attention to Detail: High level of accuracy and attention to detail in all tasks.
2. Problem-Solving Skills: Ability to identify issues proactively and develop effective solutions.
3. Flexibility and Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Qualifications:
- Educational Background: Typically, a minimum of GCSEs in English and Mathematics, and often relevant vocational qualifications (e.g., NVQ in Business Administration).
- Experience: Previous experience in an administrative role, particularly in a healthcare setting, is often preferred.
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53.3727181 -3.073754 Wirral, England, United Kingdom 
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