Opportunity to work in a supportive team environment within the Endoscopy Unit, fostering collaboration and camaraderie.
Training provided for TCI processes and Cerner systems, allowing for personal and professional development.
Job stability with a 12-month fixed term contract in a prominent healthcare institution, Wirral University Teaching Hospital NHS Foundation Trust.
Potential to make a significant impact on patient care by managing bookings and enhancing the patient experience.
Located in the Wirral, a region known for its beautiful coastline and countryside, promoting a balanced work-life environment.
Access to excellent transport links, making commuting easy and providing opportunities to explore nearby cities like Liverpool and Chester.
Being part of one of the largest and busiest acute Trusts in the Northwest, with a commitment to high-quality healthcare and a diverse patient demographic.
The Wirral University Teaching Hospital NHS Foundation Trust is seeking an Endoscopy TCI Clerk to assist in the booking and management of elective procedures within the Endoscopy Unit at Arrowe Park Hospital. This 12-month fixed term role requires good interpersonal skills and the ability to manage one's workload effectively. While previous experience with Cerner and TCI training is preferred, training will be provided. Responsibilities include creating, booking, admitting, and discharging TCI encounters for patients, coordinating outpatient appointments, preparing documentation, and handling inquiries from patients and healthcare professionals. The successful candidate will also monitor waiting times and facilitate communication with consultants and their secretaries.
Located on the picturesque Wirral peninsula, the Trust is a leading provider of acute care services, employing over 6,000 staff to serve a diverse population. The Endoscopy Department is committed to a warm, welcoming environment and emphasises high-quality patient care. Candidates interested in more information or wishing to arrange an informal visit can contact Millie Cameron or Michael Ray for further assistance.
Located on the picturesque Wirral peninsula, the Trust is a leading provider of acute care services, employing over 6,000 staff to serve a diverse population. The Endoscopy Department is committed to a warm, welcoming environment and emphasises high-quality patient care. Candidates interested in more information or wishing to arrange an informal visit can contact Millie Cameron or Michael Ray for further assistance.
The Endoscopy Department are looking to appoint a TCI Clerk to support the booking of elective activity.
This role is based within the Endoscopy Unit at Arrowe Park Hospital working across 7 days on a 12 month fixed term contract.
The successful candidate will have experience of using Cerner and ideally have TCI training, although this is not essential as training will be provided. They should have good people skills and be able to prioritise their own workload. Experience in a clinic setting would be an advantage.
Create, book, admit and discharge TCI encounters for patients.
Arrange the booking, reception and follow up outpatient appointments.
Complete all required documentation and computer records.
Send out admissions letters and deals with all relevant enquires from patients, relatives and GP’s etc.
Deals with any difficulties relating to the admission of the patient, referring to a higher level if required.
Ensure clear communications with the consultant and their secretary.
Ensure cancelled appointments are refilled where possible by reviewing the waiting list.
Ensure strict monitoring of patients waiting times, i.e. targets to be achieved.
Liaise with multi-disciplinary staff regarding Consultants annual leave.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the Northwest of England, comprising of the Wirral’s only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider Northwest footprint.
We have approximately 855 beds trust-wide, and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
For further details / informal visits contact: Name: Millie Cameron Job title: Endoscopy Performance Manager Email address: Telephone number:
Michael Ray
Endoscopy Team Leader
This role is based within the Endoscopy Unit at Arrowe Park Hospital working across 7 days on a 12 month fixed term contract.
The successful candidate will have experience of using Cerner and ideally have TCI training, although this is not essential as training will be provided. They should have good people skills and be able to prioritise their own workload. Experience in a clinic setting would be an advantage.
Create, book, admit and discharge TCI encounters for patients.
Arrange the booking, reception and follow up outpatient appointments.
Complete all required documentation and computer records.
Send out admissions letters and deals with all relevant enquires from patients, relatives and GP’s etc.
Deals with any difficulties relating to the admission of the patient, referring to a higher level if required.
Ensure clear communications with the consultant and their secretary.
Ensure cancelled appointments are refilled where possible by reviewing the waiting list.
Ensure strict monitoring of patients waiting times, i.e. targets to be achieved.
Liaise with multi-disciplinary staff regarding Consultants annual leave.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the Northwest of England, comprising of the Wirral’s only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider Northwest footprint.
We have approximately 855 beds trust-wide, and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
For further details / informal visits contact: Name: Millie Cameron Job title: Endoscopy Performance Manager Email address: Telephone number:
Michael Ray
Endoscopy Team Leader
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