Trainee Community Care Navigator inManchester inManchester PUBLISHED
SUN 5 JAN 2025
Opportunity for Hands-on Training, As a Trainee Community Care Navigator, you will receive comprehensive training, equipping you with vital skills in patient care and community health services.
Integration with a Large NHS Trust, Working within Manchester University NHS Foundation Trust, one of the largest NHS trusts in England, provides you with exposure to large-scale healthcare operations and collaborative working.
Contribution to Patient Care, You will play a vital role in facilitating patient journeys, ensuring they receive timely access to essential diagnostic services, thus directly impacting community health.
Dynamic Work Environment, The role involves frequent interaction with patients and healthcare professionals, making for a varied and engaging work experience.
Focus on Innovation, The trust is committed to introducing digital solutions like the Hive Electronic Patient Record system, which allows for improved operational effectiveness and enhances patient care.
Commitment to Research and Education, Being part of a major academic research center provides opportunities for involvement in high-quality research programs, contributing to personal and professional growth.
The Manchester University NHS Foundation Trust is seeking a full-time Trainee Community Care Navigator for its Community Diagnostic Centre in Harpurhey. In this role, you will be part of the admin team, responsible for providing high-quality reception services and assisting with the booking and scheduling of patients for diagnostic tests. You will work to ensure seamless communication between patients, primary care, and community health services, ultimately enhancing patients' access to necessary healthcare services.
As a Trainee Care Navigator, you will receive training to support various aspects of the patient journey, including appointment management and follow-up communications. This position offers an opportunity to be part of a large integrated health and social care system that serves a diverse population in Manchester, while also contributing to ongoing research initiatives and sustainability efforts within the organisation.
As a Trainee Care Navigator, you will receive training to support various aspects of the patient journey, including appointment management and follow-up communications. This position offers an opportunity to be part of a large integrated health and social care system that serves a diverse population in Manchester, while also contributing to ongoing research initiatives and sustainability efforts within the organisation.
We are recruiting a full-time (37.5 hrs) Trainee Care Navigator to join our Community Diagnostic Centre (CDC) in Harpurhey.
You will join our admin team, covering reception and booking and scheduling patients in for their Diagnostic tests.
The CDC offers a community facing diagnostics service with focus on delivering a seamless interface between primary care, hospital and community health and social care services, ensuring the people of
Manchester have access to the right services at the right time in the right location.
This role is an opportunity to be trained as a Community Diagnostic Centre Care Navigator whereby you will develop to support in all aspects of the patient journey.
Working Effectively As Part Of a Small Team
Provide a high-quality and customer-focused reception service at the North Manchester Community Diagnostic Centre.
As directed, support the booking and scheduling functions, including making routine appointment reminder and follow-up calls to patients who don’t attend.
Ensure a high level of customer service through effective and timely communication with patients, managers and staff.
Recruitment Team into this box for every advert due to be posted.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Andrea Palmer-Baker Job title: Community Diagnostic Centre Manager Email address: Telephone number:
You will join our admin team, covering reception and booking and scheduling patients in for their Diagnostic tests.
The CDC offers a community facing diagnostics service with focus on delivering a seamless interface between primary care, hospital and community health and social care services, ensuring the people of
Manchester have access to the right services at the right time in the right location.
This role is an opportunity to be trained as a Community Diagnostic Centre Care Navigator whereby you will develop to support in all aspects of the patient journey.
Working Effectively As Part Of a Small Team
Provide a high-quality and customer-focused reception service at the North Manchester Community Diagnostic Centre.
As directed, support the booking and scheduling functions, including making routine appointment reminder and follow-up calls to patients who don’t attend.
Ensure a high level of customer service through effective and timely communication with patients, managers and staff.
Recruitment Team into this box for every advert due to be posted.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Andrea Palmer-Baker Job title: Community Diagnostic Centre Manager Email address: Telephone number:
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