Prosthetic Liaison Officer inManchester inManchester PUBLISHED
SAT 18 JAN 2025
Opportunity to work in a large, diverse team in a fast-paced and rewarding environment.
Engagement in meaningful work that positively impacts the lives of disabled adults and children through prosthetic care.
Development opportunities with a commitment to investing in workforce growth.
Access to advanced patient administration systems like Rehapp, enhancing operational efficiency.
Work within one of the largest NHS Trusts in England, providing significant opportunities for professional advancement.
Contribution to an integrated health & social care system, driving collaborative working and innovation.
The Manchester University NHS Foundation Trust is seeking a highly motivated Prosthetic Liaison Officer to join their administrative team at the Specialised Ability Centre in Sharston, Manchester. This role primarily involves liaising with Prosthetists, Doctors, and Therapists to manage the assessment, ordering, and provision of prosthetic limbs and devices. Key responsibilities include extensive communication with patients and their carers to schedule appointments, address queries, and ensure a smooth patient experience. The position requires excellent communication skills, the ability to work independently, and a commitment to enhancing patient care.
In addition to patient liaison, the Prosthetic Liaison Officer will use the Rehapp patient administration system to maintain records, manage appointment logistics, and monitor patient waiting times according to performance indicators. The role also entails supporting patient travel expense management and liaising with both internal and external stakeholders to ensure timely communication of relevant information. The successful candidate will join a collaborative and dynamic team within one of England's largest NHS Trusts, benefiting from opportunities for professional development and contributing to the Trust's mission of providing exceptional health and social care services.
In addition to patient liaison, the Prosthetic Liaison Officer will use the Rehapp patient administration system to maintain records, manage appointment logistics, and monitor patient waiting times according to performance indicators. The role also entails supporting patient travel expense management and liaising with both internal and external stakeholders to ensure timely communication of relevant information. The successful candidate will join a collaborative and dynamic team within one of England's largest NHS Trusts, benefiting from opportunities for professional development and contributing to the Trust's mission of providing exceptional health and social care services.
We are eager to recruit a candidate who is highly motivated and enthusiastic for our large, diverse team in a busy yet rewarding environment.
The Specialised Ability Centre at Sharston, Manchester is looking for an enthusiastic person to join the administrative team. The main duties of the post involve working predominantly with the Prosthetics team, liaising with Prosthetists, Doctors and Therapists regarding the assessment, ordering and provision of prosthetic limbs and devices.
There will be extensive telephone contact with patients and their carers, booking and scheduling appointments and supporting patient queries.
You will be joining a team who work under pressure and who deal with emotive issues for disabled adults & children. You will need excellent communication skills, tact and diplomacy, with the ability to work independently and will be committed to improve the patient experience. In exchange, our ongoing commitment to investing in our workforce will result in opportunities for development.
The post holder will use Rehapp, a bespoke patient administration system, to maintain patient records, making, cancelling and rescheduling clinical appointments, ensuring transport and interpreters are booked where necessary.
The post holder will record the repair and withdrawal of prosthetic limbs, monitoring patient waiting times in line with agreed key performance indicators.
Duties also include; supporting the management of patient travel expenses, recording transactions accurately. Liaising with internal and external stakeholders, ensuring relevant information is communicated in a timely manner. Daily monitoring of a generic email account, actioning incoming referrals and enquiries. Supporting other teams within the Specialised Ability Centre.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Janine Eagle Job title: Outpatient Administrative/Performance Manager Email address: Telephone number:
The Specialised Ability Centre at Sharston, Manchester is looking for an enthusiastic person to join the administrative team. The main duties of the post involve working predominantly with the Prosthetics team, liaising with Prosthetists, Doctors and Therapists regarding the assessment, ordering and provision of prosthetic limbs and devices.
There will be extensive telephone contact with patients and their carers, booking and scheduling appointments and supporting patient queries.
You will be joining a team who work under pressure and who deal with emotive issues for disabled adults & children. You will need excellent communication skills, tact and diplomacy, with the ability to work independently and will be committed to improve the patient experience. In exchange, our ongoing commitment to investing in our workforce will result in opportunities for development.
The post holder will use Rehapp, a bespoke patient administration system, to maintain patient records, making, cancelling and rescheduling clinical appointments, ensuring transport and interpreters are booked where necessary.
The post holder will record the repair and withdrawal of prosthetic limbs, monitoring patient waiting times in line with agreed key performance indicators.
Duties also include; supporting the management of patient travel expenses, recording transactions accurately. Liaising with internal and external stakeholders, ensuring relevant information is communicated in a timely manner. Daily monitoring of a generic email account, actioning incoming referrals and enquiries. Supporting other teams within the Specialised Ability Centre.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Janine Eagle Job title: Outpatient Administrative/Performance Manager Email address: Telephone number:
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