Donor Carer - Horsham Team Base in Horsham inHorsham PUBLISHED THU 17 APR 2025 Jump to job information section
NHS Blood and Transplant r0JKgkCw
Job description
Healthcare Assistant - Blood Donation Mobile Team
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
Job Summary
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK.
The role involves working a variety of hours, including evenings, weekends, and bank holidays but no night shifts!
You will be working on a shift basis but, the normal hours for this role are 4 days per week/ 8 days per fortnight. Early shifts start at 07:30 AM and finish 05:30 PM. Late shifts start at 10:40 AM and finish 10:00 PM, the paid day is 9.375 hours. Part time hours are available but you must be able to work a minimum of two full shifts a week.
Main duties of the job
Are you a people person who loves making others feel comfortable and supported? If you’re someone who naturally puts others at ease, enjoys chatting with people, and can handle questions and concerns with confidence, this could be the perfect role for you!
You don’t need a healthcare background experience in retail, hospitality, customer service, or even volunteering is just as valuable. If you’ve worked in a team and know what it means to go the extra mile for someone, we’d love to hear from you. Bring your positive attitude and enthusiasm for delivering a great experience, and we’ll provide all the training you need.
In this role, you’ll learn practical healthcare skills and take a step into the NHS. You’ll be the friendly face that greets our donors, supports them through the donation process, and makes sure they leave feeling good about their experience. From checking them in on our systems to ensuring they’re comfortable during and after their donation, your focus will be on delivering excellent care every step of the way.
You’ll also keep accurate records, handle blood products safely, and ensure everything is set up for a smooth session. Plus, you’ll get the opportunity to drive our equipment lorry (don’t worry, we’ll give you full training for that!).
It’s a hands-on, active role with some lifting and moving, so you’ll need to be comfortable working on your feet and as part of a supportive, close-knit team.
If you’re ready to build a meaningful career, gain valuable skills, and make a real difference, we can’t wait to welcome you on board!
About You
Experience and Knowledge
It takes all types of people to deliver the kind of service that saves and improves lives. At NHSBT, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.
Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What We Offer You
If you are shortlisted for this role, you will need to attend in person for a blood collection session tour so we can provide you with more in-depth understanding of this role. This will be followed by a face-to-face interview. We are unable to arrange virtual interviews or tours. Please also note that our travel policy does not allow for the payment of travel expenses..
This vacancy will close at 23:59 on 21st April 2025.
Interviews are anticipated to be held on w/c 28th April 2025 subject to confirmation.
Please note that this vacancy ma
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
Job Summary
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK.
The role involves working a variety of hours, including evenings, weekends, and bank holidays but no night shifts!
You will be working on a shift basis but, the normal hours for this role are 4 days per week/ 8 days per fortnight. Early shifts start at 07:30 AM and finish 05:30 PM. Late shifts start at 10:40 AM and finish 10:00 PM, the paid day is 9.375 hours. Part time hours are available but you must be able to work a minimum of two full shifts a week.
Main duties of the job
Are you a people person who loves making others feel comfortable and supported? If you’re someone who naturally puts others at ease, enjoys chatting with people, and can handle questions and concerns with confidence, this could be the perfect role for you!
You don’t need a healthcare background experience in retail, hospitality, customer service, or even volunteering is just as valuable. If you’ve worked in a team and know what it means to go the extra mile for someone, we’d love to hear from you. Bring your positive attitude and enthusiasm for delivering a great experience, and we’ll provide all the training you need.
In this role, you’ll learn practical healthcare skills and take a step into the NHS. You’ll be the friendly face that greets our donors, supports them through the donation process, and makes sure they leave feeling good about their experience. From checking them in on our systems to ensuring they’re comfortable during and after their donation, your focus will be on delivering excellent care every step of the way.
You’ll also keep accurate records, handle blood products safely, and ensure everything is set up for a smooth session. Plus, you’ll get the opportunity to drive our equipment lorry (don’t worry, we’ll give you full training for that!).
It’s a hands-on, active role with some lifting and moving, so you’ll need to be comfortable working on your feet and as part of a supportive, close-knit team.
If you’re ready to build a meaningful career, gain valuable skills, and make a real difference, we can’t wait to welcome you on board!
About You
Experience and Knowledge
- Have experience of dealing with the public.
- Have experience of delivering a quality customer service.
- Be willing to learn new technology skills and undergo digital training.
- Have a good standard of numeracy and literacy.
- Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.
- Hold a valid full UK Driving Licence (Manual) with no more than 6 penalty points (provisional licences will not be accepted)
It takes all types of people to deliver the kind of service that saves and improves lives. At NHSBT, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.
Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What We Offer You
- 6-week training period to fully prepare you for your career with us
- Rotas published 6 weeks ahead of time.
- No night shifts.
- Payments for unsociable hours, overtime, meal and driving allowances where applicable.
- NHSBT promotes flexible working opportunities where the role allows.
- 27 days per year plus 8 bank/public holiday. Pro rata if part-time. Leave increases to 29 days after 5 years’ service and 33 days after 10 years’ service.
- An NHS career pathway- we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: https://jobsincare.com/job/jblifv9U
If you are shortlisted for this role, you will need to attend in person for a blood collection session tour so we can provide you with more in-depth understanding of this role. This will be followed by a face-to-face interview. We are unable to arrange virtual interviews or tours. Please also note that our travel policy does not allow for the payment of travel expenses..
This vacancy will close at 23:59 on 21st April 2025.
Interviews are anticipated to be held on w/c 28th April 2025 subject to confirmation.
Please note that this vacancy ma
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Donor Carer - Horsham Team Base:
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To work as a Donor Carer in the UK, you will typically need a combination of interpersonal, organizational, and technical skills. Here are some key skills and qualifications that are often required:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting effectively with donors, medical staff, and colleagues. You should be able to explain procedures clearly and empathetically.
2. Interpersonal Skills: It's important to build rapport and trust with donors, as well as to handle sensitive situations with compassion and professionalism.
3. Customer Service Orientation: A commitment to providing excellent service and addressing the needs of donors is crucial in this role.
4. Organizational Skills: You will need to manage various tasks efficiently, such as scheduling appointments, maintaining records, and coordinating with medical personnel.
5. Attention to Detail: Precision is important for documenting donor information and ensuring compliance with health and safety standards.
6. Teamwork: Ability to work collaboratively with a team of healthcare professionals and support staff.
7. Problem-Solving Skills: You should be able to handle issues that may arise during the donation process, finding solutions quickly and effectively.
8. Basic Medical Knowledge: Familiarity with medical terminology and the donation process can be beneficial. Some roles may require specific training or certification.
9. Empathy and Supportive Nature: Understanding the emotional nature of donating blood or organs and providing appropriate support to donors is key.
10. IT Skills: Proficiency in using computer systems for data entry, scheduling, and information management is often required.
11. Flexibility and Adaptability: You may need to adjust to changes in schedules and procedures, and be prepared to work in various settings.
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51.062883 -0.325858 Horsham, England, United Kingdom 
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