Ward Clerk - Burns Unit and After Care ClinicinManchesterinManchesterPUBLISHED THU 13 MAR 2025

NHS AfC: Band 2

Main area Surgery Grade NHS AfC: Band 2 Contract Permanent Hours Full time - 37.5 hours per week Job ref 349-MCH-6584789*

Site Royal Manchester Childrens Hospital Town Manchester Salary £23,615 per annum, pro rata Salary period Yearly Closing 26/03/2025 23:59

Job Overview

This post is responsible for providing a full range of administration and clerical support to the Paediatric Burns Ward Manager, nursing and medical teams across Burns service in accordance with the relevant policies, procedures, protocols and guidelines. To ensure that administration and clerical issues are managed efficiently on a day to day basis, and administration systems are updated in a timely manner. This post will additionally Cover sickness and annual Leave in the Burns and Plastic aftercare Clinic

An exciting opportunity has arisen within Paediatric Burns Unit at Royal Manchester Children’s Hospital to join our team in the position of full-time Ward Clerk.

This is an exciting time for the ward and we are looking for a dynamic and enthusiastic individual to be part of our ever growing team

The post holder will provide a comprehensive administration service and assist the clinical teams in ensuring our patients and their relatives experience a coordinated and streamlined patient journey.

You will have; *Good communication skills *Impressive keyboard skills

You will be; *Able to complete tasks started or given by others.

As well as having an orientation programme in place, there will be plenty of opportunity to develop. A personal development plan that’s agreed annually and access to training to support your development and ensure you’re able to fulfil your role will also be provided.

Main duties of the job

Main duties and responsibilities

Reception duties

• Answering the telephone and dealing with enquiries in accordance with instruction, relaying any queries and messages as appropriate to the nursing staff.
• Receive and distribute any patients post.
• Receive and distribute patient / parent feedback cards, circulate the patient tracker device across Paediatric Burns Unit.
• Receive visitors to Paediatric Burns Unit under supervision of the nursing staff, directing them as appropriate either to the patient area or to the waiting area.
  
  

Patient record duties

• Book in all casenotes received onto the ward using the appropriate patient administration system.
• Take responsibility for the maintenance of the patients’ records whilst they remain on Paediatric Critical Care, arranging for renewal if required.
• File all documents, once signed by the doctor, nurse or other health professional.
• Request any missing notes from the records office.
• Ensure patients notes and other reports are complete and ready for ward rounds.
• Check all documentation is complete when the patient is ready for discharge, before allowing the notes to leave the ward.
• On instruction from the nursing staff, make arrangements for patients’ discharge, including transfers to other hospitals and wards, ie telephoning relatives, ordering transport, follow up appointment
  
  

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed Job Description And Main Responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘ Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As a