Ward Clerk inLiverpool inLiverpool PUBLISHED
SAT 18 JAN 2025
Opportunity to work in a specialized field, supporting women's health and care.
Engagement in a dynamic and varied role with diverse administrative tasks that contribute to the effective running of the department.
Being part of a reputable institution recognized for high standards of care and innovation in women's healthcare.
Potential for personal and professional development through participation in training programs and PDR (Personal Development Review).
A collaborative work environment with the opportunity to interact with leading medical professionals and contribute to patient care.
Job stability with a permanent contract and competitive salary in the NHS framework.
Participation in a supportive team dedicated to providing compassionate care to patients and their families.
The Liverpool Women’s NHS Foundation Trust is seeking a Ward Clerk for their Gynaecology emergency department. The successful candidate will be responsible for various administrative tasks essential for maintaining a safe and organized workflow within the unit. Key responsibilities include booking patients, managing telephone inquiries, handling patient case notes, coordinating follow-up appointments, and supporting ward staff with clerical duties such as filing and documentation management.
Candidates should have relevant experience, a good basic education, and strong communication skills. The role requires enthusiasm, a commitment to service development, and the ability to maintain confidentiality. It offers a part-time, permanent position with a salary of £23,615 per annum. The Trust emphasises continuous personal development and adheres to a strict policy framework to ensure high standards of care for women, babies, and families.
Candidates should have relevant experience, a good basic education, and strong communication skills. The role requires enthusiasm, a commitment to service development, and the ability to maintain confidentiality. It offers a part-time, permanent position with a salary of £23,615 per annum. The Trust emphasises continuous personal development and adheres to a strict policy framework to ensure high standards of care for women, babies, and families.
Job Summary
We are looking for a enthusiastic individual who will work within our Gynaecology emergency department. They will be responsible for the daily ward administrative duties which are required to ensure that the unit offer a safe and well organised service.
You will assist in the provision of the service and contribute to the effective running of the Department. The role is varied clerical work.
Main duties of the job
Liverpool Women's NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families.
We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.
The Trust is constantly innovating and evolving it's services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.
Check out why Liverpool Women's NHS Foundation Trust is a great place to work using the links below:
Video: www.jobsincare.com/job/jblikVLa brochure: www.jobsincare.com/job/jblikVLa posted
17 January 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
159-LWH-9-25
Job locations
Liverpool Women's Hospital
Crown Street
Liverpool
L8 7SS
Job Description
Job responsibilities
Competencies Essential
We are looking for a enthusiastic individual who will work within our Gynaecology emergency department. They will be responsible for the daily ward administrative duties which are required to ensure that the unit offer a safe and well organised service.
You will assist in the provision of the service and contribute to the effective running of the Department. The role is varied clerical work.
Main duties of the job
- Booking patients onto the system
- Answering the telephone and dealing appropriately with all enquiries, redirecting to relevant staff as required.
- The creation, management and filing of case notes in accordance with case note management policy for all patients within the department.
- Maintain the admission, discharge and transfer activity of all patients within the department.
- Maintain ward stationary stock levels as required.
- Arrange patients follow-up appointments as directed by medical / nursing staff.
- Ensure case notes are transferred to the medical secretaries following patient's discharge from the department.
- Assist patients as required in the completion of Medicash / insurance forms.
- Assist the ward staff with general administrative duties e.g. photocopying, dealing with department mail and distributing as required.
- Filing of laboratory, x-ray reports, charts and documents within case notes as required.
- Amending / Updating demographic details on computer as necessary.
- Producing relevant documentation for each patient's admission.
- Ensuring all documentation is available for nursing and medical staff relating to the patient's admission.
- Retrieving case notes from other locations within or outside the hospital when requested.
- Submit requests for case notes stored off site.
- Ensuring case notes are tracked into and out of the department.
Liverpool Women's NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families.
We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.
The Trust is constantly innovating and evolving it's services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.
Check out why Liverpool Women's NHS Foundation Trust is a great place to work using the links below:
Video: www.jobsincare.com/job/jblikVLa brochure: www.jobsincare.com/job/jblikVLa posted
17 January 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
159-LWH-9-25
Job locations
Liverpool Women's Hospital
Crown Street
Liverpool
L8 7SS
Job Description
Job responsibilities
- Respect confidential information obtained in the course of daily duties and refrain from disclosing such information. (When required by Senior Manager, information may be given when required by Law). Breach of confidentiality will result in disciplinary action.
- Be aware and follow Trust and Directorate Policies.
- Adhere to Trust and Local Risk Management Strategy.
- Take part in the Trust PDR programme, continuing own personal development including Trust and departmental objectives.
- Adhere to the Trust annual mandatory training programme
- Be aware and follow hospital fire / fire evacuation procedure.
- Help in the promotion of Health Education by good example, e.g., no smoking, healthy eating, exercise and other methods of keeping in good health.
- Be aware and follow Hospital No Smoking Policy.
- Must adhere to Trust Uniform Policy.
- Respect confidential information obtained in the course of daily duties and refrain from disclosing such information. (When required by Senior Manager, information may be given when required by Law). Breach of confidentiality will result in disciplinary action.
- Be aware and follow Trust and Directorate Policies.
- Adhere to Trust and Local Risk Management Strategy.
- Take part in the Trust PDR programme, continuing own personal development including Trust and departmental objectives.
- Adhere to the Trust annual mandatory training programme
- Be aware and follow hospital fire / fire evacuation procedure.
- Help in the promotion of Health Education by good example, e.g., no smoking, healthy eating, exercise and other methods of keeping in good health.
- Be aware and follow Hospital No Smoking Policy.
- Must adhere to Trust Uniform Policy.
Competencies Essential
- Hospital Policies & Guidelines
- Health & Safety
- Control of Infection
- COSHH
- Enthusiastic
- Good Communicator
- Sense of Humour
- Self Confidence
- Good Time Keeper
- Commitment to Role & Service Development
- Evidence of Professional/Vocational Development
- Good Basic Education
- Clear Legible Handwriting
- NVQ 2
- Basic keyboard skills
- Previous relevant experience
- Clerical experience
- Prepared to Undertake Personal Development & Training
- Understandi
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Ward Clerk:
Click to view
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
More from Liverpool Women's NHS Foundation Trust
inLiverpool
53.40837097167969 -2.991572618484497 Liverpool, England, United Kingdom 
Locations
are approximate.
Learn more
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
This image is not representative.
Learn more