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Opportunity to work within a large, reputable organization like NHS Greater Glasgow and Clyde, contributing to healthcare services for a significant population.
Engagement in meaningful work by providing vital administrative support to clinical staff in the alcohol and drugs recovery service, positively impacting community health.
Regular working hours with a clear work-life balance, allowing for a structured schedule and time for personal commitments.
Skill development opportunities including training in audio typing and the chance to assist in developing new management systems, enhancing professional growth.
Diverse interactions with service users and colleagues, fostering strong interpersonal and communication skills.
Involvement in a supportive and inclusive workplace culture that values diversity and promotes equity within the workforce.
Potential to access additional benefits from working within the NHS, including job security, pension schemes, and possible career advancement within the organization.
Join NHS Greater Glasgow and Clyde as a Business Support Assistant and become an integral part of a dedicated team delivering vital health and social care services in our community. We are currently seeking three enthusiastic individuals—two full-time and one part-time (18.5 hours)—to join our Inverclyde Alcohol & Drugs Recovery Service in the Wellpark Centre, Greenock. With a Monday to Friday work schedule, you can enjoy a balanced work-life routine while making a real difference in people’s lives.
In this role, you will provide essential administrative support, ensuring our clinical staff can focus on what they do best. From liaising with service users to assisting with stock management and audio typing, your skills will be key in facilitating smooth operations within our team. If you're organised, have a friendly disposition, and possess a working knowledge of Microsoft Office, we want to hear from you! This is more than just a job; it’s a chance to contribute to a compassionate and supportive environment where every day brings new opportunities to learn and grow. Apply today to be part of something truly meaningful!
In this role, you will provide essential administrative support, ensuring our clinical staff can focus on what they do best. From liaising with service users to assisting with stock management and audio typing, your skills will be key in facilitating smooth operations within our team. If you're organised, have a friendly disposition, and possess a working knowledge of Microsoft Office, we want to hear from you! This is more than just a job; it’s a chance to contribute to a compassionate and supportive environment where every day brings new opportunities to learn and grow. Apply today to be part of something truly meaningful!
Opportunity to work within a large, reputable organization like NHS Greater Glasgow and Clyde, contributing to healthcare services for a significant population.
Engagement in meaningful work by providing vital administrative support to clinical staff in the alcohol and drugs recovery service, positively impacting community health.
Regular working hours with a clear work-life balance, allowing for a structured schedule and time for personal commitments.
Skill development opportunities including training in audio typing and the chance to assist in developing new management systems, enhancing professional growth.
Diverse interactions with service users and colleagues, fostering strong interpersonal and communication skills.
Involvement in a supportive and inclusive workplace culture that values diversity and promotes equity within the workforce.
Potential to access additional benefits from working within the NHS, including job security, pension schemes, and possible career advancement within the organization.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
Shift pattern for these posts is 37 hours Monday to Thursday 8.45am to 5pm and Friday 9am to 4pm and for the 18.5 hour post Monday and Tuesday 9.15am to 4.15pm and Thursday 9.15am to 2.45pm. Please specify on Assessment form A which position it is you are applying for.
Please note the salary is pro rata for part time hours.
Inverclyde HSCP is seeking to appoint 3 x Business Support Assistants at Band 3 (2 full-time and 1 part-time at 18.5hrs). The roles are located at the Inverclyde Alcohol & Drugs Recovery Service based in Wellpark Centre, Greenock.
This is an exciting opportunity to work in a team providing health and social care in the community. You will assist in providing comprehensive administration and clerical support to the clinical staff of the Integrated alcohol and drugs recovery service, multiple and diverse service users.
Your Duties Will Include
Informal Contact: Michelle Haggerty or Shannon Mordini on .
This post may close early to the volume of response. Please submit your application form as soon as possible.
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact in the first instance.
Shift pattern for these posts is 37 hours Monday to Thursday 8.45am to 5pm and Friday 9am to 4pm and for the 18.5 hour post Monday and Tuesday 9.15am to 4.15pm and Thursday 9.15am to 2.45pm. Please specify on Assessment form A which position it is you are applying for.
Please note the salary is pro rata for part time hours.
Inverclyde HSCP is seeking to appoint 3 x Business Support Assistants at Band 3 (2 full-time and 1 part-time at 18.5hrs). The roles are located at the Inverclyde Alcohol & Drugs Recovery Service based in Wellpark Centre, Greenock.
This is an exciting opportunity to work in a team providing health and social care in the community. You will assist in providing comprehensive administration and clerical support to the clinical staff of the Integrated alcohol and drugs recovery service, multiple and diverse service users.
Your Duties Will Include
- Liaising / interact electronically and face to face with service users, colleagues and others using P.C, telephone equipment
- Reception duties, covering clinics using appropriate systems.
- Assisting with stock checks / ordering and control systems in accordance with Standard Financial Instructions.
- Audio typing / keyboard skills for producing reports, general correspondence, minutes and memos etc. using Microsoft Office Suite, internet and Intranet as required. Where appropriate assist in developing new management systems.
- Assisting with the collection of statistics and information as required. Record management, data input, general typing/transcribing.
- Making appointments, booking accommodation, record keeping, filing and archiving.
- Second skills training e.g. audio typing etc. within department.
- Accurate keyboard skills / working knowledge of Microsoft Office Suite.
- General office / reception experience.
- Ability to prioritise own work
- Good interpersonal and communicational skills
- Good organisational skills
- Flexible attitude to all work aspects
- Awareness of EMIS web would be desirable
- You should also have the ability to effectively manage a robust referral/allocation process
Informal Contact: Michelle Haggerty or Shannon Mordini on .
This post may close early to the volume of response. Please submit your application form as soon as possible.
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact in the first instance.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
More about ALCOHOL
Alcohol has been a significant part of British culture for centuries, playing a central role in social interactions, celebrations, and public life. From traditional pubs to trendy bars and craft breweries, the United Kingdom boasts a diverse drinking landscape that reflects both its rich history and modern tastes.Learn more...
Useful skills for a Business Support Assistant:
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To work as a Business Support Assistant in the UK, you'll need a mix of technical, administrative, and interpersonal skills. Here’s a comprehensive list of the skills typically required for this role:
1. Administrative Skills
- Organizational Skills: Ability to manage multiple tasks efficiently.
- Time Management: Prioritizing tasks and meeting deadlines.
- Record Keeping: Maintaining accurate records and files.
2. Communication Skills
- Verbal Communication: Clear and effective communication with colleagues and clients.
- Written Communication: Proficiency in writing emails, reports, and other documentation.
- Interpersonal Skills: Building and maintaining professional relationships.
3. Technical Skills
- IT Proficiency: Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other software tools (e.g., CRM systems).
- Data Entry: Accurate input and management of data.
- Basic IT Troubleshooting: Ability to resolve common technical issues.
4. Problem-Solving Skills
- Analytical Skills: Assessing situations and providing effective solutions.
- Attention to Detail: Conducting tasks with precision to minimize errors.
5. Customer Service Skills
- Client Engagement: Understanding the needs of clients and providing appropriate support.
- Conflict Resolution: Handling queries and issues effectively and professionally.
6. Project Management Skills
- Planning: Assisting in project planning and coordination.
- Monitoring: Keeping track of project progress and reporting on outcomes.
7. Financial Skills (if applicable)
- Budgeting: Basic understanding of financial documentation and budget management.
- Invoicing: Assisting in the preparation of invoices or expense reports.
8. Adaptability and Flexibility
- Willingness to Learn: Keeping up with changes in processes or technology.
- Versatility: Ability to handle varying tasks as required by the role.
9. Confidentiality and Discretion
- Understanding the importance of handling sensitive information appropriately.
Qualifications
While specific qualifications may vary by employer, having a background in business administration or relevant work experience (including apprenticeships or internships) can be advantageous. Additionally, some employers may prefer a Level 2 or Level 3 qualification in Business Administration.
Personal Attributes
- Proactive attitude
- Strong work ethic
- Team player mentality
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