Patient Flow Co-ordinator in London inLondon PUBLISHED TUE 15 APR 2025 Jump to job information section
Job description
Are you interested in working in a dynamic and kind environment? Do you want to make a difference to patients with suspected cancer? If so, this position is for you!
As part of the Cancer Data Team, Patient Flow Coordinator will lead on the tracking of pathways of patients’ who are suspected of having or have confirmed cancer. By working closely with the (multi-disciplinary team) MDT Clinical Lead, Pathway Manager and Service Managers and providing high standard of administrative support, the post holder will help to ensure that cancer patients receive treatment as soon as possible and national cancer targets are met.
The post holder is responsible for providing a high standard of professional and patient focused service to a range of Trust-wide specialties and will support MDT functions on a day-to day operational basis.
Please take into consideration that this vacancy requires shift patterns between 8:00 and 18:00 Monday to Friday and is office based.
This position is an opportunity to directly improve the care of cancer patients. By monitoring and reviewing patient care pathways and/or treatment progress, the successful applicant will have the opportunity to work closely with administrative and clinical colleagues to identify and suggest improvements to ensure cancer patients receive treatment as soon as possible.
The successful candidate must be proactive – able to identify ways to improve the progress of patient’s treatment pathways and then must take the appropriate action to achieve this, by working closely with clinical teams and managers.
Strong communication skills and the ability to work with others in different roles within the Trust are key to this position, as is strong administrative experience and the drive to improve patient care.
By working with clinical teams, managers and peers, and the ability to show a direct impact to patients’ treatment times, this role offers excellent job satisfaction and career development opportunities.
At Guy's and St Thomas' you’ll be surrounded by an exceptional team of supportive colleagues. Their skill, passion and pride in what they do will inspire you and their encouragement will give you confidence. Our staff surveys tell us that people enjoy working here.
We consistently feature as one of the top trusts in the country to work for and are proud to have the Investors in People Gold Standard.
We are looking for enthusiastic and patient focused individuals, with good communication skills, an ability to work effectively both as part of a team as well as independently and thrive whilst working under pressure.
For further details / informal visits contact: Name: Kemal Hussein Job title: Service Manager for Cancer Data Team Email address:
As part of the Cancer Data Team, Patient Flow Coordinator will lead on the tracking of pathways of patients’ who are suspected of having or have confirmed cancer. By working closely with the (multi-disciplinary team) MDT Clinical Lead, Pathway Manager and Service Managers and providing high standard of administrative support, the post holder will help to ensure that cancer patients receive treatment as soon as possible and national cancer targets are met.
The post holder is responsible for providing a high standard of professional and patient focused service to a range of Trust-wide specialties and will support MDT functions on a day-to day operational basis.
Please take into consideration that this vacancy requires shift patterns between 8:00 and 18:00 Monday to Friday and is office based.
This position is an opportunity to directly improve the care of cancer patients. By monitoring and reviewing patient care pathways and/or treatment progress, the successful applicant will have the opportunity to work closely with administrative and clinical colleagues to identify and suggest improvements to ensure cancer patients receive treatment as soon as possible.
The successful candidate must be proactive – able to identify ways to improve the progress of patient’s treatment pathways and then must take the appropriate action to achieve this, by working closely with clinical teams and managers.
Strong communication skills and the ability to work with others in different roles within the Trust are key to this position, as is strong administrative experience and the drive to improve patient care.
By working with clinical teams, managers and peers, and the ability to show a direct impact to patients’ treatment times, this role offers excellent job satisfaction and career development opportunities.
At Guy's and St Thomas' you’ll be surrounded by an exceptional team of supportive colleagues. Their skill, passion and pride in what they do will inspire you and their encouragement will give you confidence. Our staff surveys tell us that people enjoy working here.
We consistently feature as one of the top trusts in the country to work for and are proud to have the Investors in People Gold Standard.
We are looking for enthusiastic and patient focused individuals, with good communication skills, an ability to work effectively both as part of a team as well as independently and thrive whilst working under pressure.
For further details / informal visits contact: Name: Kemal Hussein Job title: Service Manager for Cancer Data Team Email address:
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Patient Flow Co-ordinator:
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To work as a Patient Flow Coordinator in the UK, you'll need a combination of soft skills, technical knowledge, and healthcare-specific competencies. Here are some key skills and qualifications that are typically required:
Essential Skills:
1. Organizational Skills: Ability to prioritize tasks and manage time effectively, as you will be coordinating various aspects of patient care.
2. Communication Skills: Strong verbal and written communication skills are essential for liaising with patients, healthcare professionals, and administrative staff.
3. Interpersonal Skills: Ability to interact compassionately and effectively with patients and their families, as well as collaborate with a diverse healthcare team.
4. Problem-Solving Abilities: Capability to think critically and develop solutions to potential issues in patient flow or care delivery.
5. Attention to Detail: Ensuring that all patient information is accurately processed and that protocols are followed meticulously.
6. Data Management: Skills in handling data, including patient records and hospital systems, with a focus on accuracy and confidentiality.
7. Knowledge of Healthcare Systems: Understanding of the workings of the NHS and healthcare protocols, including legislation related to patient care and data protection (such as GDPR).
8. IT Proficiency: Familiarity with healthcare software systems (like patient management systems) and basic office applications (like Microsoft Office).
Qualifications:
1. Educational Background: A background in healthcare, nursing, social care, or a related field is often preferred. This could include a degree or relevant qualifications.
2. Experience in Healthcare Settings: Previous experience in a healthcare setting, such as administrative roles or patient-facing positions, can be beneficial.
3. Knowledge of Patient Flow Concepts: Understanding the principles of patient flow management, including discharge planning, admission processes, and the principles of healthcare accessibility.
4. Understanding of Compliance and Policy: Familiarity with relevant regulations and policies governing patient care in the UK (e.g., NHS guidelines).
Additional Qualities:
1. Empathy and Compassion: A patient-centered approach is crucial, as you'll be interacting with individuals who are often experiencing stress or discomfort.
2. Flexibility and Adaptability: The healthcare environment can be unpredictable, and being open to change and willing to adapt is important.
3. Teamwork: Ability to work effectively within a multidisciplinary team, as patient flow coordination requires collaboration across various departments.
Training and Development:
- Continued Professional Development: Since healthcare practices and technologies evolve, staying up-to-date through training and professional development is key to success in this role.
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