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Ward Clerk - PCCinManchesterinManchesterPUBLISHED THU 20 MAR 2025

per year
HIVNHS

Manchester University NHS Foundation TrustFollow Manchester University NHS Foundation Trust

Opportunity to work in the UK's largest general PICU, providing critical care to children and gaining valuable experience.
Be part of a professional and friendly team dedicated to delivering high standards of care to patients and their families.
Engage in meaningful work that supports complex treatment for critically ill children, contributing to positive patient outcomes.
Experience a diverse and dynamic work environment within one of the largest NHS Trusts in England, with a substantial operational scale.
Access to a digitally enabled organization, improving operational effectiveness and staff experiences through advanced systems like the Electronic Patient Record.
Participate in a culture of inclusion and career development with equitable opportunities for advancement within the Trust.
Contribute to innovative healthcare practices and sustainability initiatives, aligning with the ongoing Green Plan for environmentally responsible healthcare.
Join our dedicated team at Manchester University NHS Foundation Trust as a Ward Clerk in our Paediatric Critical Care Unit. We are seeking enthusiastic individuals who are passionate about making a difference in the lives of vulnerable children and their families. In this vital role, you will provide essential clerical support to our nursing and medical teams, ensuring that our patient administration systems run smoothly and efficiently. Your organisational skills will be key to enhancing the compassionate care we deliver to our young patients during their complex treatment journeys.

At MFT, one of the largest NHS Trusts in England, you’ll be part of a collaborative, friendly environment that values your contributions. We are committed to nurturing a culture of inclusion and providing equal opportunities for professional development. With innovative initiatives like our Hive Electronic Patient Record system, you'll experience an empowering working atmosphere that prioritises both patient and staff experiences. If you’re ready to contribute to a health service that impacts millions, we’d love to hear from you. Let’s shape the future of healthcare together! For more details or to arrange an informal chat, please get in touch with Daniel McGrath, Assistant Operational Manager, via email at daniel.mcgrath@mft.nhs.uk or call 0161 701 8041.
Opportunity to work in the UK's largest general PICU, providing critical care to children and gaining valuable experience.
Be part of a professional and friendly team dedicated to delivering high standards of care to patients and their families.
Engage in meaningful work that supports complex treatment for critically ill children, contributing to positive patient outcomes.
Experience a diverse and dynamic work environment within one of the largest NHS Trusts in England, with a substantial operational scale.
Access to a digitally enabled organization, improving operational effectiveness and staff experiences through advanced systems like the Electronic Patient Record.
Participate in a culture of inclusion and career development with equitable opportunities for advancement within the Trust.
Contribute to innovative healthcare practices and sustainability initiatives, aligning with the ongoing Green Plan for environmentally responsible healthcare.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Ward Clerk - PCC:
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


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