Ward Clerk - PCC in Manchester inManchester PUBLISHED THU 20 MAR 2025 Jump to job information section
per year
Job description
RMCH admits approximately 1650 critically ill children per year, of which 750 are admitted to PICU. The PICU at RMCH is the biggest general PICU in the UK. In addition there is an adjacent 17 bedded PHDU. All patient specialities with the exception of post-operative cardiac surgery are cared for.
This is an excellent opportunity to work with a professional and friendly team delivering high standards of care to our patients and their families as they undertake complex treatment. We are currently looking for a hard working and enthusiastic ward clerk to provide clerical support to the department and achieve an effective and efficient service to our patients.
This post is responsible for providing a full range of administration and clerical support to the Paediatric Critical Care Ward Manager, nursing and medical teams across Critical Care in accordance with the relevant policies, procedures, protocols and guidelines. To ensure that administration and clerical issues are managed efficiently on a day to day basis, and administration systems are updated in a timely manner. Working with the rest of Paediatric Critical Care this post will additionally contribute to the reception service on the wards.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Daniel McGrath Job title: Assistant Operational Manager PCC / NWTS Email address: Telephone number:
This is an excellent opportunity to work with a professional and friendly team delivering high standards of care to our patients and their families as they undertake complex treatment. We are currently looking for a hard working and enthusiastic ward clerk to provide clerical support to the department and achieve an effective and efficient service to our patients.
This post is responsible for providing a full range of administration and clerical support to the Paediatric Critical Care Ward Manager, nursing and medical teams across Critical Care in accordance with the relevant policies, procedures, protocols and guidelines. To ensure that administration and clerical issues are managed efficiently on a day to day basis, and administration systems are updated in a timely manner. Working with the rest of Paediatric Critical Care this post will additionally contribute to the reception service on the wards.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Daniel McGrath Job title: Assistant Operational Manager PCC / NWTS Email address: Telephone number:
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Ward Clerk - PCC:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
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53.4807593 -2.2426305 Manchester, England, United Kingdom 
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