Community Administration AssistantinManchesterinManchesterPUBLISHED FRI 17 JAN 2025
Opportunity to work in a highly motivated and supportive team environment, contributing to the well-being of the community.
Gain valuable experience in a large NHS Trust, recognized as one of the largest in England, opening avenues for career growth and development.
Be part of a digitally enabled organization, benefiting from modern systems like the Electronic Patient Record system (Hive) to enhance administrative efficiency.
Flexibility in the role allows for cross-covering various areas in Maternity services, which can lead to diverse experiences and skill enhancement.
Engage in high-quality customer care and administrative support, crucial for improving patient services and delivering efficient healthcare.
Contribute to and participate in the Trust's initiatives like the Green Plan, promoting sustainability in healthcare.
Access to a culture of inclusion and belonging that supports equal opportunities for career advancement and professional development.
The Manchester University NHS Foundation Trust is looking for a highly motivated Community Administration Assistant to support their busy Community Midwives team. The role involves providing efficient administrative support within the clinical area while adhering to established policies and guidelines. Flexibility is essential, as the candidate may need to cover other areas within Maternity services as required. Key responsibilities include ensuring high-quality customer care, excellent communication, and organisational skills, along with accurate typing and the ability to multitask.
This position is part of a larger organisation, MFT, which is among the largest NHS Trusts in England, servicing a wide patient population with a focus on integrated health and social care. The Trust is committed to continuous improvement in patient services and promotes a collaborative working culture. The successful candidate will have opportunities for career development, as well as be involved in initiatives aimed at sustainability and digital innovation, including the use of their Electronic Patient Record system.
This position is part of a larger organisation, MFT, which is among the largest NHS Trusts in England, servicing a wide patient population with a focus on integrated health and social care. The Trust is committed to continuous improvement in patient services and promotes a collaborative working culture. The successful candidate will have opportunities for career development, as well as be involved in initiatives aimed at sustainability and digital innovation, including the use of their Electronic Patient Record system.
Opportunity to work in a highly motivated and supportive team environment, contributing to the well-being of the community.
Gain valuable experience in a large NHS Trust, recognized as one of the largest in England, opening avenues for career growth and development.
Be part of a digitally enabled organization, benefiting from modern systems like the Electronic Patient Record system (Hive) to enhance administrative efficiency.
Flexibility in the role allows for cross-covering various areas in Maternity services, which can lead to diverse experiences and skill enhancement.
Engage in high-quality customer care and administrative support, crucial for improving patient services and delivering efficient healthcare.
Contribute to and participate in the Trust's initiatives like the Green Plan, promoting sustainability in healthcare.
Access to a culture of inclusion and belonging that supports equal opportunities for career advancement and professional development.
The Community Midwives team are seeking a highly motivated and supportive Administrator to join our busy service.
Operating within clearly defined policies, procedures, protocols and guidelines, you will aid the smooth running of a busy community midwives office and will reflect high quality customer care in all your daily activities.
A degree of flexibility will be required as there is an expectation for the successful candidate to cross cover other areas of Maternity services during times of need.
Working closely with your colleagues across multiple sites within MFT, a flexible approach is essential as is your ability to become a key contributor to the wider admin team whilst using your initiative and adapting well to change.
Our aim is to continually improve patient services and as such having robust administrative support with a professional approach is essential. With all this mind you will need to demonstrate excellent communication and organisational skills, have accurate typing skills and must be able to multitask and willing to adapt and develop your skill set to match service requirements.
To provide a wide range of administrative support within the clinical area. To contribute to best practice and assist in developing working practices within the unit/team in order to deliver an efficient and effective administration service in accordance with relevant policies, procedures, protocols and guidelines.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Laura Connelly Job title: Admin Team Lead Email address: Telephone number:
Operating within clearly defined policies, procedures, protocols and guidelines, you will aid the smooth running of a busy community midwives office and will reflect high quality customer care in all your daily activities.
A degree of flexibility will be required as there is an expectation for the successful candidate to cross cover other areas of Maternity services during times of need.
Working closely with your colleagues across multiple sites within MFT, a flexible approach is essential as is your ability to become a key contributor to the wider admin team whilst using your initiative and adapting well to change.
Our aim is to continually improve patient services and as such having robust administrative support with a professional approach is essential. With all this mind you will need to demonstrate excellent communication and organisational skills, have accurate typing skills and must be able to multitask and willing to adapt and develop your skill set to match service requirements.
To provide a wide range of administrative support within the clinical area. To contribute to best practice and assist in developing working practices within the unit/team in order to deliver an efficient and effective administration service in accordance with relevant policies, procedures, protocols and guidelines.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Laura Connelly Job title: Admin Team Lead Email address: Telephone number:
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Community Administration Assistant:
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To work as a Community Administration Assistant in the UK, you'll typically need a combination of administrative skills, interpersonal abilities, and knowledge related to community engagement. Here are some key skills and qualifications that are often required or beneficial for this role:
Administrative Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize workload, and keep accurate records.
2. Computer Literacy: Proficiency in using office software (e.g., Microsoft Office Suite, Google Workspace) and experience with databases.
3. Data Entry and Management: Attention to detail in entering and maintaining community information and records.
4. Report Writing: Ability to prepare clear reports and documentation regarding community activities and administrative tasks.
Communication Skills
1. Verbal Communication: Strong skills in speaking clearly and effectively with community members, stakeholders, and colleagues.
2. Written Communication: Proficient in writing emails, newsletters, and other correspondence, as well as documenting meeting minutes.
3. Interpersonal Skills: Ability to engage positively with diverse community members and collaborate with various stakeholders.
Customer Service Skills
1. Problem-Solving: Ability to address and resolve inquiries or issues raised by community members effectively.
2. Empathy and Patience: Understanding and supporting the community's needs, especially when dealing with sensitive issues.
Community Engagement Knowledge
1. Understanding of Community Issues: Familiarity with the local community, its needs, and available services/resources.
2. Event Planning: Skills in organizing community events, workshops, or activities can be beneficial.
Relevant Experience
1. Previous Administrative Experience: Practical experience in an office or administrative role is often preferred.
2. Voluntary Work: Experience in community service or volunteer roles can enhance your understanding of community needs and engagement.
Professional Qualifications
1. Education: A relevant qualification (e.g., A Levels, NVQ, BTEC) can be advantageous, but not always necessary.
2. Certifications: Additional training in areas such as project management or community engagement can be helpful but is not always required.
Personal Attributes
1. Flexibility and Adaptability: Ability to adjust to changing priorities and community needs.
2. Team Player: Willingness to work collaboratively with colleagues and community organizations.
Technology Skills
1. Familiarity with Social Media: Understanding how to use social media platforms for community engagement and outreach.
2. Basic IT Troubleshooting: Ability to resolve common technical issues that may arise in an office setting.
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