UK Civil Service rWQLA8f1
Opportunities for career development within the Civil Service, allowing individuals to grow in their roles and take on new challenges.
A pension scheme with a significant employer contribution of 28.97%, ensuring long-term financial benefits and security.
Flexible working options available, including part-time and job-sharing arrangements to help maintain a healthy work-life balance.
The role offers a chance to contribute to the justice system and make a meaningful difference in people's lives.
A supportive and inclusive work culture that values diversity and encourages collaboration among team members.
A stable full-time position with standard working hours, providing job security in the public sector.
Access to learning and development opportunities to enhance skills and knowledge, fostering personal and professional growth.
The Admin Officer role at York County Court involves providing essential administrative support and excellent customer service to court users, judiciary, and management within HM Courts & Tribunals Service (HMCTS). The position includes tasks such as preparing court documents, maintaining accurate records, verifying information, and facilitating communication with various stakeholders. Successful candidates should possess strong organisational skills, effective written and verbal communication abilities, and the capability to handle a fast-paced environment while multi-tasking.
Applicants will work as part of a team to meet performance and operational targets and must be adaptable in their duties. The role offers standard full-time hours of 37 per week, with opportunities for flexible and part-time working arrangements. The position comes with benefits including a competitive salary, a substantial pension contribution, and access to learning and development opportunities.
Applicants will work as part of a team to meet performance and operational targets and must be adaptable in their duties. The role offers standard full-time hours of 37 per week, with opportunities for flexible and part-time working arrangements. The position comes with benefits including a competitive salary, a substantial pension contribution, and access to learning and development opportunities.
Contents
This position is based at YORK COUNTY COURT YORK, YO1 9WL
About The Job
Job summaryPlease refer to Job DescriptionJob description
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. Were looking for individuals who are committed to public service and making a difference in peoples lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:
With a friendly and approachable manner, youll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. Youll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. Youll enjoy working in a fast-paced environment and helping court users navigate the justice system.
For a full job description, please read supporting document 1 included below before applying. Please make sure that you include your current duties and responsibilities in your CV.
Further Details
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy. To meet operational requirements, the minimjm number of hours we can consider for this role is 25 hours per week, which must include Monday and Friday as working days.
There is also an expectation to support other court sites when required.
Person SpecificationPlease Refer To Job DescriptionBehaviours
We'll assess you against these behaviours during the selection process:
Alongside your salary of £24,202, HM Courts and Tribunals Service contributes £7,towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Link: www.jobsincare.com/job/jbliqsG0 you need to know
Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. www.jobsincare.com/job/jbliqsG0 will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements
This Job Is Broadly Open To The Following Groups
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
This position is based at YORK COUNTY COURT YORK, YO1 9WL
About The Job
Job summaryPlease refer to Job DescriptionJob description
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. Were looking for individuals who are committed to public service and making a difference in peoples lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:
- Preparing papers and files for court, tribunals, hearings and meetings
- Creating and updating records on our in-house computer system and data input
- Resulting courts accurately, interpreting accurately the information required on a court file.
- Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
- Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc
With a friendly and approachable manner, youll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. Youll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. Youll enjoy working in a fast-paced environment and helping court users navigate the justice system.
For a full job description, please read supporting document 1 included below before applying. Please make sure that you include your current duties and responsibilities in your CV.
Further Details
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy. To meet operational requirements, the minimjm number of hours we can consider for this role is 25 hours per week, which must include Monday and Friday as working days.
There is also an expectation to support other court sites when required.
Person SpecificationPlease Refer To Job DescriptionBehaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
Alongside your salary of £24,202, HM Courts and Tribunals Service contributes £7,towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
Link: www.jobsincare.com/job/jbliqsG0 you need to know
Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. www.jobsincare.com/job/jbliqsG0 will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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1. Can you tell us a bit about yourself and what motivated you to apply for the Admin Officer role at York County Court?
2. What do you know about HM Courts and Tribunals Service (HMCTS) and its role in the justice system?
3. Describe your previous experience in administrative roles. What specific responsibilities did you have that are relevant to this position?
4. Could you provide an example of a time when you had to manage multiple tasks simultaneously? How did you prioritise your workload?
5. Have you ever worked in a customer-facing role? Can you share an experience where you provided excellent customer service? What was the outcome?
1. Can you tell us a bit about yourself and what motivated you to apply for the Admin Officer role at York County Court?
2. What do you know about HM Courts and Tribunals Service (HMCTS) and its role in the justice system?
3. Describe your previous experience in administrative roles. What specific responsibilities did you have that are relevant to this position?
4. Could you provide an example of a time when you had to manage multiple tasks simultaneously? How did you prioritise your workload?
5. Have you ever worked in a customer-facing role? Can you share an experience where you provided excellent customer service? What was the outcome?
Useful skills for an Admin Officer - York County Court (Ref: 2154):
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To work as an Admin Officer in the UK, you typically need a combination of practical skills, interpersonal abilities, and relevant experience. Here are some of the key skills and qualifications that are often required:
Essential Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize workloads, and ensure efficient office operations.
2. Communication Skills: Strong verbal and written communication skills for interacting with colleagues, clients, and external stakeholders.
3. IT Proficiency: Familiarity with office software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and potentially databases or other specialized software.
4. Attention to Detail: Ability to accurately process information and maintain records without errors.
5. Problem-Solving Skills: Capacity to handle issues that arise during daily operations, including logistical challenges and administrative hurdles.
6. Customer Service Skills: Skills in dealing with clients or the public in a helpful and efficient manner.
7. Teamwork: Ability to work collaboratively within a team and assist colleagues as needed.
8. Time Management: Competence in effectively managing one’s own time and meeting deadlines for various tasks.
9. Financial Skills: Basic understanding of budgeting, invoicing, and financial management may be useful, depending on the specific role.
Desirable Qualifications
- Educational Background: A minimum of GCSEs is often required, with A-levels or a relevant degree being advantageous for more advanced positions.
- Experience: Previous experience in an administrative role is often preferred. Experience in a specific industry can also be beneficial.
- Professional Development: Certifications or training in office management, administration, or specific software can enhance your employability.
- Familiarity with Legislation: Understanding relevant laws and regulations, especially in public sector roles (e.g., data protection laws like GDPR).
Personal Attributes
- Adaptability: Ability to cope with changes and work in a fast-paced environment.
- Proactive Attitude: Taking initiative and being able to work independently.
- Confidentiality: Understanding the importance of maintaining confidentiality in handling sensitive information.
Additional Skills
Depending on the role and workplace, additional skills such as project management, basic HR knowledge, or technical skills related to the organization's operations may also be beneficial.
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