Team Administrator in Eccles inEccles PUBLISHED FRI 18 APR 2025 Jump to job information section
Job description
The Team Administrator will be responsible for management of referrals and the CPA forward planner to ensure all CPA appointments are booked within the agreed timeframe.
The Team Administrator will have an overview of the patient pathway with responsibility for ensuring referrals, reviews and appointments are processed and conducted within the required timeframes.
The post holder is responsible for the provision of a booking appointment service Outpatients using a computerised Patient Administration System (PARIS), electronic scanning equipment and use of GMMH email for clinical correspondence. This will involve formal telephone liaison with service users, carers and clinicians, to ensure that patients are seen within appropriate timeframes.
The post holder will ensure an efficient administrative service for the team including minute taking, and other general administrative duties.
To directly negotiate appointment slots with clinicians in order that service users can take place within stated target times and standards according to the NHS Plan.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
For further details / informal visits contact: Name: Loren Denton Job title: Senior Administrator Email address:
The Team Administrator will have an overview of the patient pathway with responsibility for ensuring referrals, reviews and appointments are processed and conducted within the required timeframes.
The post holder is responsible for the provision of a booking appointment service Outpatients using a computerised Patient Administration System (PARIS), electronic scanning equipment and use of GMMH email for clinical correspondence. This will involve formal telephone liaison with service users, carers and clinicians, to ensure that patients are seen within appropriate timeframes.
The post holder will ensure an efficient administrative service for the team including minute taking, and other general administrative duties.
To directly negotiate appointment slots with clinicians in order that service users can take place within stated target times and standards according to the NHS Plan.
- Typing of all clinical correspondence.
- Coordinating and directing service user contact via telephone call, email, or letter.
- Greeting service users, carers and other visitors when required.
- Ensure an effective and efficient booking service is provided with service user negotiation in accordance with the targets stated in the NHS Plan.
- Direct making of appointments according to booking and waiting time policies.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
For further details / informal visits contact: Name: Loren Denton Job title: Senior Administrator Email address:
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Team Administrator:
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To work as a Team Administrator in the UK, you will need a combination of technical, organizational, and interpersonal skills. Here are some key skills that are typically required for this role:
1. Organizational Skills: Ability to manage multiple tasks, prioritize work, and keep the team organized and on track.
2. Communication Skills: Strong verbal and written communication abilities to effectively interact with team members, clients, and stakeholders.
3. Administrative Skills: Proficiency in general administrative tasks such as scheduling, record-keeping, and document management.
4. IT Literacy: Familiarity with common office software (e.g., Microsoft Office Suite, Google Workspace) and may also include knowledge of project management tools (e.g., Trello, Asana).
5. Time Management: Ability to manage time efficiently and meet deadlines.
6. Attention to Detail: Ensuring accuracy in documents, reports, and other communications is crucial.
7. Interpersonal Skills: Ability to build relationships and work collaboratively with others, while also being able to handle conflicts and challenges diplomatically.
8. Problem-Solving Skills: Ability to identify issues and develop solutions quickly and efficiently.
9. Adaptability: Being flexible and open to change in a fast-paced environment, as teams may shift priorities frequently.
10. Customer Service Orientation: Providing support and assistance to team members and other departments as needed, maintaining a professional and positive attitude.
11. Basic Financial Skills: Understanding budgeting and financial tracking may be beneficial, depending on the role.
12. Confidentiality and Discretion: Handling sensitive information with care and professionalism is crucial.
inEccles
53.4807151 -2.3596801 Eccles, England, United Kingdom 
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