Simple Online Healthcarer8ZQwSRz
Make a meaningful difference in patient care by supporting clinical operations.
Join a supportive and inclusive team that values your contributions and collaboration.
Opportunity for personal growth with development and training provided.
Enjoy a competitive salary and benefits package, including private healthcare and income protection.
Hybrid working options available after passing probation, allowing for a better work-life balance.
Access to a variety of wellbeing resources, including 24/7 mental health support.
Experience a relaxed dress code and office extras like fresh fruit and free coffee.
Simple Online Healthcare is seeking an enthusiastic Clinical Administrator to join their team in Glasgow. This non-clinical role is essential for supporting patient care and ensuring the smooth operation of clinical procedures. The successful candidate will manage patient queries, maintain accurate records, and facilitate communication between patients and the clinical team. While prior healthcare experience is advantageous, it is not a requirement, as comprehensive training will be provided. The position requires strong organisational skills, attention to detail, and the ability to prioritize tasks effectively in a fast-paced environment.
The Clinical Administrator will engage in various administrative responsibilities, acting as the primary contact for patients and liaising with healthcare providers to ensure seamless care delivery. This role offers a collaborative and supportive work environment, opportunities for personal growth, and incentives such as private healthcare, a pension scheme, and a hybrid working model post-probation. If you are passionate about making a difference in healthcare and possess the necessary skills, this may be the perfect opportunity for you.
The Clinical Administrator will engage in various administrative responsibilities, acting as the primary contact for patients and liaising with healthcare providers to ensure seamless care delivery. This role offers a collaborative and supportive work environment, opportunities for personal growth, and incentives such as private healthcare, a pension scheme, and a hybrid working model post-probation. If you are passionate about making a difference in healthcare and possess the necessary skills, this may be the perfect opportunity for you.
Make a meaningful difference in patient care by supporting clinical operations.
Join a supportive and inclusive team that values your contributions and collaboration.
Opportunity for personal growth with development and training provided.
Enjoy a competitive salary and benefits package, including private healthcare and income protection.
Hybrid working options available after passing probation, allowing for a better work-life balance.
Access to a variety of wellbeing resources, including 24/7 mental health support.
Experience a relaxed dress code and office extras like fresh fruit and free coffee.
About The Role
Are you an organised, detail-oriented individual with a passion for supporting patient care? We’re looking for an enthusiastic Clinical Administrator to join our team and play a crucial role in ensuring the smooth running of our clinical operations. While this is a non-clinical role, your contributions will have a direct impact on the quality of care we provide to our patients.
In this position, you’ll handle a variety of administrative tasks, assist with patient queries, and support communication between patients and our clinical team. If you have a proactive attitude, excellent organisational skills, and a genuine desire to make a difference, we’d love to hear from you! Prior experience in healthcare is beneficial but not essential, as full training will be provided.
What You’ll Be Doing
As a Clinical Administrator, you’ll manage patient queries, assist with document preparation, and ensure accurate record-keeping. You’ll also help prioritise and manage workflows, escalating any issues as necessary to ensure patient safety and service quality. Acting as a key point of contact for patients, you’ll liaise with healthcare providers and collaborate closely with the clinical team to ensure seamless communication and continuity of care.
Key Responsibilities
Join a supportive and inclusive team where your work makes a real difference. This role offers an opportunity to grow your skills and be part of a mission-driven organisation focused on improving patient care.
Basics you can expect:
Founded in 2, we started off as a small pharmacy with big dreams. Today, we are trusted by over 1000 patients per day, making sure they receive their medication safely and on time. We're always on the lookout for talent. If you're passionate about helping make lives easier, we'd love to hear from you.
Join us on our journey to create affordable health solutions. Apply today to be part of a team that values growth, collaboration, and the simplification of healthcare. Your journey towards creating impactful experiences in the healthcare industry starts here.
Ready to make a difference? Apply now!
Simple Online Healthcare is proud to be an Equal Opportunity Employer.
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant
Are you an organised, detail-oriented individual with a passion for supporting patient care? We’re looking for an enthusiastic Clinical Administrator to join our team and play a crucial role in ensuring the smooth running of our clinical operations. While this is a non-clinical role, your contributions will have a direct impact on the quality of care we provide to our patients.
In this position, you’ll handle a variety of administrative tasks, assist with patient queries, and support communication between patients and our clinical team. If you have a proactive attitude, excellent organisational skills, and a genuine desire to make a difference, we’d love to hear from you! Prior experience in healthcare is beneficial but not essential, as full training will be provided.
What You’ll Be Doing
As a Clinical Administrator, you’ll manage patient queries, assist with document preparation, and ensure accurate record-keeping. You’ll also help prioritise and manage workflows, escalating any issues as necessary to ensure patient safety and service quality. Acting as a key point of contact for patients, you’ll liaise with healthcare providers and collaborate closely with the clinical team to ensure seamless communication and continuity of care.
Key Responsibilities
- Administrative Support:
- Respond to patient queries via email or phone, ensuring timely and accurate communication.
- Prepare, file, and maintain clinical documents and patient records in line with regulatory standards.
- Workflow Management:
- Prioritise workloads effectively to meet deadlines and support smooth operations.
- Assist with tasks related to patient care, such as prescription clarifications and medication follow-ups.
- Recognise and escalate complex queries or issues to the appropriate team member.
- Communication and Liaison:
- Act as a point of contact for patients, providing support and clear communication throughout their journey.
- Collaborate with healthcare providers, such as GP surgeries and pharmacies, to meet clinical team needs.
- Ensure seamless information flow between colleagues to maintain continuity of care.
- Skills and Experience:
- Strong attention to detail and accuracy in a fast-paced environment.
- Excellent organisational skills with the ability to manage and prioritise multiple tasks.
- Clear and professional communication skills, both written and verbal.
- Prior administrative experience, particularly in a healthcare setting, is advantageous but not essential.
- Attributes:
- Proactive and solution-focused, taking ownership of tasks.
- Ability to recognise when to escalate issues to ensure service quality.
- Passionate about supporting patients and clinical teams.
- Team player with the ability to manage individual responsibilities effectively.
Join a supportive and inclusive team where your work makes a real difference. This role offers an opportunity to grow your skills and be part of a mission-driven organisation focused on improving patient care.
- Supportive Environment: Work with a collaborative team that values your contributions.
- Personal Growth: Opportunities for development and training to expand your skills.
- Impactful Role: Make a meaningful difference in patient care in a non-clinical capacity.
Basics you can expect:
- 33 days (Inclusive of Bank Holidays) + 1 day after 2 years of service, up to 5 extra days
- Extra day off for your birthday
- Company share scheme
- Bupa Private Healthcare
- Income Protection
- Cycle to Work Scheme
- My Gym Discounts
- Company pension scheme
- Quarterly Team Training and Social Budget
- Enhanced Maternity and Paternity Leave
- Rewarding bonus incentive scheme
- 24/7 helpline for physical and mental health support, counselling, and other wellbeing resources.
- Love2Shop Discount
- Hybrid working (after passing probation)
- Internal progression opportunities
- Relaxed dress code
- Fresh fruit
- A free coffee machine
Founded in 2, we started off as a small pharmacy with big dreams. Today, we are trusted by over 1000 patients per day, making sure they receive their medication safely and on time. We're always on the lookout for talent. If you're passionate about helping make lives easier, we'd love to hear from you.
Join us on our journey to create affordable health solutions. Apply today to be part of a team that values growth, collaboration, and the simplification of healthcare. Your journey towards creating impactful experiences in the healthcare industry starts here.
Ready to make a difference? Apply now!
Simple Online Healthcare is proud to be an Equal Opportunity Employer.
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant
More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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1. Can you tell us a bit about yourself and your professional background?
2. What attracted you to this specific role at Simple Online Healthcare?
3. This role requires exceptional organisational skills. Can you provide an example of how you have effectively managed multiple tasks or projects at once?
4. How do you prioritise your workload when faced with tight deadlines?
5. Describe a time when your attention to detail helped prevent an issue or mistake. What actions did you take?
1. Can you tell us a bit about yourself and your professional background?
2. What attracted you to this specific role at Simple Online Healthcare?
3. This role requires exceptional organisational skills. Can you provide an example of how you have effectively managed multiple tasks or projects at once?
4. How do you prioritise your workload when faced with tight deadlines?
5. Describe a time when your attention to detail helped prevent an issue or mistake. What actions did you take?
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