Older Persons Advice & Liaison (OPAL) Team Administrator inLondon inLondon PUBLISHED SAT 4 JAN 2025

A Vacancy at St George's University Hospitals NHS Foundation Trust.

We are looking for an Administrator in the Older People's Advice Liaison Team (OPAL) at St Georges Hospital. We are a friendly dynamic team working in the Emergency Department and the Acute Medical Unit.

The role requires excellent computer skills with strong communication skills, and may involve delicate conversations.

The Post Holder Is Expected To Have a Clear Understanding Of How This Post Contributes To The Achievement Of The Trust Vision Of

We are a thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.

We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflect these.

To contact patients next of kin (NOK) and collect an extensive collateral history to contribute to the Comprehensive Geriatric Assessment and document it in a clear and professional manner.

To use information gathered from the next of kin (NOK) to create a care plan in conjunction with the Multidisciplinary team ( MDT) to print it and laminate it so that it can be taken with the patient throughout the hospital to advise staff about the patient and how best to care for them

Contacting Relatives, Social Services and GP'S to gain information about patient's and their social function/medical history.

Completing referrals to community teams for the frailty practitioners.

Recording electronic data for the team.

To proactively deal with potential situations of conflict, to diffuse and prevent patient complaints.

With nearly 9,000 dedicated staff caring for patients around the clock, St George's Hospital is the largest healthcare provider in southwest London.

The main site, St Georges Hospital in Tooting one of the countrys principal teaching hospitals is shared with St Georges, University of London, which trains medical students and carries out advanced medical research. St Georges Hospital also hosts the St Georges, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.

As well as acute hospital services, St Georges Hospital provides a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2.

St Georges University Hospitals NHS Foundation Trust serves a population of 1.3 million across south west London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.

The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases.

Please see attached the job description for more details on the main responsibilities for this role.

This advert closes on Monday 16 Dec 2024

Proud member of the Disability Confident employer scheme

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.