Opportunity to work in a prestigious institution, Being part of University College London Hospitals NHS Foundation Trust, known for its complex and specialized services.
Significant impact on patient care, The role involves directly supporting patients and enhancing their Outpatient experience, contributing to better healthcare outcomes.
Leadership development, Managing the outpatient administration team provides opportunities for personal and professional growth in leadership skills.
Dynamic work environment, The fast-paced nature of the outpatient department ensures that no two days are the same, keeping the work interesting and engaging.
Collaboration with diverse specialties, The position allows for networking and collaboration with various departments, expanding professional relationships and learning opportunities.
Commitment to sustainability, Being part of an organization with a pledge to achieve net zero emissions by 2031, promoting a culture of sustainability in healthcare.
The University College London Hospitals NHS Foundation Trust is seeking a proactive and compassionate Outpatient Team Leader to oversee the Outpatients Department in London. The ideal candidate will possess strong administrative skills, a background in healthcare, and a commitment to customer service. Responsibilities include managing the day-to-day operations of the department, line managing the administration team, and providing support to patients throughout their outpatient journey. The role requires effective communication and collaboration with various specialties, as well as the ability to prioritize tasks in a fast-paced environment.
This position is part of a complex NHS trust recognized for delivering high-quality acute and specialist services across eight sites, including expertise in women's health, cancer treatment, and various complex illnesses. The successful applicant will contribute to the trust’s ambitious sustainability goals, aiming to achieve net zero emissions by 2031 for direct impacts and by 2040 for indirect ones. Interested candidates can reach out to Daniel Wood, the Outpatients Service Manager, for more information.
This position is part of a complex NHS trust recognized for delivering high-quality acute and specialist services across eight sites, including expertise in women's health, cancer treatment, and various complex illnesses. The successful applicant will contribute to the trust’s ambitious sustainability goals, aiming to achieve net zero emissions by 2031 for direct impacts and by 2040 for indirect ones. Interested candidates can reach out to Daniel Wood, the Outpatients Service Manager, for more information.
We are seeking a proactive, compassionate, and forward-thinking individual to join our expansive Outpatients Department, in the role of Team leader.
Applicants will have a strong background within administration, with relevant knowledge of healthcare/NHS, undergraduate and/or post graduate education. You will need to be extremely customer focused, confident, organised, and an enthusiastic team player.
The successful candidate will need to demonstrate lateral thinking, have an eye for detail, and an ability to successfully prioritise ever changing and evolving tasks within the department, in addition to managing, and thriving in a fast-paced patient facing environment.
The successful candidate will be expected to manage the day-to-day running of the Outpatient Department under the supervision of the Service Manager. Duties will include the safe and effective management of the clinic rooms within the department, line managing the established administration team, appraisal process, and lead on sickness management.
This position will also require the successful candidate to support patients within the department navigate their journey through their Outpatient experience.
The role will additionally involve liaising, and networking with multiple specialties within the hospital, initiating and scrutinising data, and providing support to the wider team with troubleshooting, and problem solving.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.
For further details / informal visits contact: Name: Daniel Wood Job title: Outpatients Service Manager Email address:
Applicants will have a strong background within administration, with relevant knowledge of healthcare/NHS, undergraduate and/or post graduate education. You will need to be extremely customer focused, confident, organised, and an enthusiastic team player.
The successful candidate will need to demonstrate lateral thinking, have an eye for detail, and an ability to successfully prioritise ever changing and evolving tasks within the department, in addition to managing, and thriving in a fast-paced patient facing environment.
The successful candidate will be expected to manage the day-to-day running of the Outpatient Department under the supervision of the Service Manager. Duties will include the safe and effective management of the clinic rooms within the department, line managing the established administration team, appraisal process, and lead on sickness management.
This position will also require the successful candidate to support patients within the department navigate their journey through their Outpatient experience.
The role will additionally involve liaising, and networking with multiple specialties within the hospital, initiating and scrutinising data, and providing support to the wider team with troubleshooting, and problem solving.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.
For further details / informal visits contact: Name: Daniel Wood Job title: Outpatients Service Manager Email address:
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