Outpatients Administrator inLondon inLondon PUBLISHED 27 OCT 2024

Are you passionate about delivering exceptional service and making a positive impact on patient care?

We are looking for a private patient outpatient administrator to join our Private Consulting Rooms team.

In this important role, you will make sure that every patient receives a warm welcome and any administrative support they need while they are an outpatient with us.

As the first point of contact for patients, you will play a key role in creating a positive experience, making sure our patients feel valued and cared for from the moment they arrive.

You will work closely with clinical and non-clinical teams to ensure a smooth, compassionate, and efficient journey for every patient.


The Person We Are Looking For Will Have


  • A strong background in delivering outstanding customer service with a proactive, positive attitude
  • Excellent communication and organisational skills to collaborate effectively with a variety of teams
  • A commitment to going above and beyond to make each patient’s experience special.

You’ll be working in a fast-paced environment which offers daily opportunities to develop your skills and advance your career.

As well as being able to access all the other benefits of working in the NHS, including an excellent pension, you will be part of a rota system shift pattern shared among team members, allowing you to enjoy flexibility in your work schedule.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.

For further details / informal visits contact: Name: Nahid Islam Job title: Outpatient Team Leader Email address:

For further information/ informal visits please contact Nahid Islam at
Are you passionate about delivering exceptional service and making a positive impact on patient care?

We are looking for a private patient outpatient administrator to join our Private Consulting Rooms team.

In this important role, you will make sure that every patient receives a warm welcome and any administrative support they need while they are an outpatient with us.

As the first point of contact for patients, you will play a key role in creating a positive experience, making sure our patients feel valued and cared for from the moment they arrive.

You will work closely with clinical and non-clinical teams to ensure a smooth, compassionate, and efficient journey for every patient.

The Person We Are Looking For Will Have

  • A strong background in delivering outstanding customer service with a proactive, positive attitude
  • Excellent communication and organisational skills to collaborate effectively with a variety of teams
  • A commitment to going above and beyond to make each patient’s experience special.

You’ll be working in a fast-paced environment which offers daily opportunities to develop your skills and advance your career.

As well as being able to access all the other benefits of working in the NHS, including an excellent pension, you will be part of a rota system shift pattern shared among team members, allowing you to enjoy flexibility in your work schedule.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.

For further details / informal visits contact: Name: Nahid Islam Job title: Outpatient Team Leader Email address:

For further information/ informal visits please contact Nahid Islam at


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