Diverse Responsibilities, The role involves various tasks, such as managing records, updating databases, and handling correspondence, making each day unique and engaging.
Professional Development, Working in a prestigious organization like The Ritz-Carlton provides opportunities for skill enhancement and career growth within the hospitality industry.
Team Environment, The position encourages collaboration and teamwork, fostering positive relationships among colleagues and creating a supportive work atmosphere.
Guest Interaction, The role allows for direct engagement with guests, enhancing interpersonal skills and providing job satisfaction through customer service.
Structured Work Environment, The position provides a clear set of guidelines and procedures to follow, ensuring a professional and organized work setting.
Contribution to Company Success, By maintaining efficient administrative processes, the role supports overall operations and guest satisfaction, making a tangible impact within the hotel.
The Human Resource Admin Assistant at The Ritz-Carlton Abu Dhabi, Grand Canal, is responsible for managing various administrative tasks to support HR operations. This includes entering and retrieving data in computer databases, preparing documents using office software, handling mail, and maintaining organized filing systems. The role requires adherence to company policies, ensuring a professional appearance, and maintaining confidentiality while interacting positively with team members and guests.
Additionally, the assistant is expected to assist guests with their inquiries and service needs, demonstrating excellent communication skills and professionalism. Responsibilities also include operating standard office equipment, managing office activities, and performing other reasonable tasks as assigned by supervisors. The role emphasises teamwork, support for common goals, and maintaining a welcoming atmosphere in the workplace.
Position Summary
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organisation systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.