Clinical Support Worker - Emergency Department in Wishaw inWishaw PUBLISHED WED 8 JAN 2025 Jump to job information section
Band 3 GOOD SALARY
NHS Scotland rvrQq6u
Job description
The Role
We are looking to recruit a Clinical Support Worker to join the Emergency Department at University Hospital Wishaw!
The successful candidate will undertake care duties for patients in support of and delegated by the Registered Nurse, within a hospital or community setting.
The post-holder will require to work without direct supervision on a regular basis, referring to the registered nurse as required.
Contract type & Shift Pattern
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
Why join NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some Of NHS Lanarkshire Benefits Include
What We'll Need You To Bring
If you’re looking to find out a bit more, then we would love to hear from you!
Please contact Nicola Martin at
For enquiries regarding the application form or recruitment process, please contact Devon Westwater at
Please remember to include the job title and reference number in your email.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.
Additional Information For Applicants
We anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early.
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.
We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at https://jobsincare.com/job/jblixZZ0 applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.
From 1 April 2024, the working week for NHS Agenda for Change workers in Scotland will be reduced. Full-time hours will reduce from 37.5 to 37 hours (pro rata for part-time staff) without loss of earnings.
NHS Lanarkshire will implement this change but it ma
We are looking to recruit a Clinical Support Worker to join the Emergency Department at University Hospital Wishaw!
The successful candidate will undertake care duties for patients in support of and delegated by the Registered Nurse, within a hospital or community setting.
The post-holder will require to work without direct supervision on a regular basis, referring to the registered nurse as required.
Contract type & Shift Pattern
- Band 3 / Permanent / Various hours available
- Rotational - Day shift / Back shift / Nightshift
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
Why join NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some Of NHS Lanarkshire Benefits Include
- A minimum of 27 days annual leave increasing with length of service (pro-rata for part time staff)
- A minimum of 8 days of public holidays
- Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
- Paid sick leave increasing with length of service
- Occupational health services
- Employee Counselling services
- Work-life Balance policies and procedures
What We'll Need You To Bring
- SVQ III in healthcare, or working towards, or equivalent experience working within a caring environment/role
- Ability to work with people and as part of a multidisciplinary/agency team
- Effective written and verbal communication skills
- Ability to carry out assigned patient care tasks effectively within a busy environment
- Ability to work unsupervised
- To actively participate in the Personal Development Plan process to fulfil the requirements of continuing professional development
- Working knowledge of basic information technology
If you’re looking to find out a bit more, then we would love to hear from you!
Please contact Nicola Martin at
For enquiries regarding the application form or recruitment process, please contact Devon Westwater at
Please remember to include the job title and reference number in your email.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.
Additional Information For Applicants
- Posts close at midnight on the indicated date
- For help to complete an application on Jobtrain please follow this link: https://jobsincare.com/job/jblixZZ0 note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
- Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
- Please contact Jobtrain Candidate Support Hub - https://jobsincare.com/job/jblixZZ0 for advice and support with any system issues
- We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
- Once you have submitted your application form you will be unable to make any amendments
We anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early.
- Care experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit.
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.
We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at https://jobsincare.com/job/jblixZZ0 applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.
From 1 April 2024, the working week for NHS Agenda for Change workers in Scotland will be reduced. Full-time hours will reduce from 37.5 to 37 hours (pro rata for part-time staff) without loss of earnings.
NHS Lanarkshire will implement this change but it ma
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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Can you tell us about your background and what motivated you to apply for the Clinical Support Worker position at NHS Lanarkshire?
What do you understand about the role of a Clinical Support Worker in an Emergency Department?
What previous experience do you have in a caring environment, and how do you think it has prepared you for this role?
Could you describe a time when you had to work unsupervised? How did you approach the situation?
How would you prioritise multiple patient care tasks in a busy emergency department setting?
1. Can you tell us about your background and what motivated you to apply for the Clinical Support Worker position at NHS Lanarkshire?
2. What do you understand about the role of a Clinical Support Worker in an Emergency Department?
3. What previous experience do you have in a caring environment, and how do you think it has prepared you for this role?
4. Could you describe a time when you had to work unsupervised? How did you approach the situation?
5. How would you prioritise multiple patient care tasks in a busy emergency department setting?
Useful skills for a Clinical Support Worker - Emergency Department:
Click to view
To work as a Clinical Support Worker (CSW) in the UK, you typically need a combination of personal attributes, practical skills, and knowledge relevant to the role. Here’s a list of key skills and qualities that are often essential:
1. Communication Skills: Effective verbal and written communication is crucial when interacting with patients, families, and healthcare professionals.
2. Empathy and Compassion: Understanding and being sensitive to the needs and feelings of patients is vital in providing support and care.
3. Teamwork: Ability to work collaboratively with other healthcare staff, including nurses, doctors, and other support workers.
4. Attention to Detail: Being vigilant and accurate in tasks to ensure patient safety and proper care delivery.
5. Basic Clinical Skills: Familiarity with basic clinical procedures, such as taking vital signs, assisting with mobility, or basic patient hygiene.
6. Emotional Resilience: Being able to cope with the emotional demands of the job, especially in challenging or distressing situations.
7. Organizational Skills: Ability to prioritize tasks, manage time effectively, and keep organized records.
8. Adaptability: Flexibility to respond to varying patient needs and changing healthcare environments.
9. Basic IT Skills: Competence in using hospital systems, care management software, and other technology as necessary.
10. Health and Safety Awareness: Knowledge of basic health and safety protocols to ensure a safe working environment for both patients and staff.
11. Understanding of Patient Confidentiality: Awareness of data protection and confidentiality laws (e.g., GDPR) related to patient information.
12. Cultural Competence: Being respectful and understanding of diverse cultures and backgrounds of patients.
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55.77354431152344 -3.91935396194458 Wishaw, Scotland, United Kingdom 
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