Health Records Officer in Derby inDerby PUBLISHED TUE 14 JAN 2025 Jump to job information section
Job description
The Health Records Officer is key to providing routine clerical support within the Health Records Department to ensure an effective and efficient service to all users.
You will operate as part of the Trust's Digital Services Team which brings huge benefits in terms of shared learning to improve our services for patients and superb opportunities for staff personal and professional development and career advancement.
The role in Health Records is not a desk based role and is very active. The role includes moving roll cages on a regular basis, transporting casenotes in trolleys, being on your feet for the majority of your shift, walking around the hospital sites locating casenotes, working at height and a requirement to handle large casenotes safely which can weigh over 10kg.
Retrieval and filing of case notes, identify and filter case notes in accordance with Trust Policies, KPI’s and departmental SOP’s.
To ensure that documentation is scanned into the system, accurately and to agreed targets and timescales.
To review the storage of case notes both on and off-site when reviewing for retention and destruction, ensuring data corresponds with the Patient Administration System (PAS) meeting the information governance standards.
All staff are expected to help other areas of the department as and when required
This position will be based in the Scanning team and will be mainly desk-based, although will be expected to help other areas of the department as and when required
Although based at The Johnson Building you may be required at times to work in the hub at Florence Nightingale Hospital or the hub at The Royal Derby Hospital.
Closing date of applications: 28th January 2025
Date of interview: 11th February 2025
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In Return We Will Offer
Craig Ashton - Team
/51
You will operate as part of the Trust's Digital Services Team which brings huge benefits in terms of shared learning to improve our services for patients and superb opportunities for staff personal and professional development and career advancement.
The role in Health Records is not a desk based role and is very active. The role includes moving roll cages on a regular basis, transporting casenotes in trolleys, being on your feet for the majority of your shift, walking around the hospital sites locating casenotes, working at height and a requirement to handle large casenotes safely which can weigh over 10kg.
Retrieval and filing of case notes, identify and filter case notes in accordance with Trust Policies, KPI’s and departmental SOP’s.
To ensure that documentation is scanned into the system, accurately and to agreed targets and timescales.
To review the storage of case notes both on and off-site when reviewing for retention and destruction, ensuring data corresponds with the Patient Administration System (PAS) meeting the information governance standards.
All staff are expected to help other areas of the department as and when required
This position will be based in the Scanning team and will be mainly desk-based, although will be expected to help other areas of the department as and when required
Although based at The Johnson Building you may be required at times to work in the hub at Florence Nightingale Hospital or the hub at The Royal Derby Hospital.
Closing date of applications: 28th January 2025
Date of interview: 11th February 2025
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In Return We Will Offer
- Development opportunities, including both professional and leadership development
- On-going support through every step of the way from recruitment to when you join our team and beyond.
- A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
- We see on average 4810 OP appointments per day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day
Craig Ashton - Team
/51
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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Can you tell us about your previous experience in a clerical or administrative role within a healthcare setting?
What interests you about working as a Health Records Officer at University Hospitals of Derby and Burton NHS Foundation Trust?
This role involves physically transporting case notes and being on your feet for most of the shift. Can you describe your previous experience in a physically demanding job? How did you manage your energy levels and stay productive?
Imagine you discover a discrepancy between the physical case notes and the information in the Patient Administration System. What steps would you take to resolve this issue?
Our Trust values Compassion, Openness, and Excellence. Can you provide an example of how you have demonstrated one (or more) of these values in your previous roles?
1. Can you tell us about your previous experience in a clerical or administrative role within a healthcare setting?
2. What interests you about working as a Health Records Officer at University Hospitals of Derby and Burton NHS Foundation Trust?
3. This role involves physically transporting case notes and being on your feet for most of the shift. Can you describe your previous experience in a physically demanding job? How did you manage your energy levels and stay productive?
4. Imagine you discover a discrepancy between the physical case notes and the information in the Patient Administration System. What steps would you take to resolve this issue?
5. Our Trust values Compassion, Openness, and Excellence. Can you provide an example of how you have demonstrated one (or more) of these values in your previous roles?
Useful skills for a Health Records Officer:
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To work as a Health Records Officer in the UK, you will need a combination of technical, organizational, and interpersonal skills. Here’s a comprehensive list of skills and qualifications that are typically required:
Technical Skills:
1. Knowledge of Health Records Systems: Familiarity with electronic health record (EHR) systems and other health information management software.
2. Data Entry and Management: Proficiency in data entry with a high level of accuracy. Ability to manage and organize large volumes of health information efficiently.
3. Understanding of Coding Systems: Knowledge of medical coding systems (like ICD-10 and CPT) and classification systems (such as SNOMED) can be advantageous.
4. Information Governance: Understanding of laws and regulations surrounding data protection, such as GDPR, and health information governance.
5. IT Skills: Proficiency in using standard office software (e.g., Microsoft Office) and familiarity with databases.
Organizational Skills:
1. Attention to Detail: Strong attention to detail for accurate record-keeping and data management.
2. Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines.
3. Record Management: Skills in organizing, storing, and retrieving health records efficiently.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with healthcare professionals, patients, and other stakeholders.
2. Teamwork: Ability to work collaboratively as part of a multidisciplinary team.
3. Customer Service Orientation: Skills to provide assistance and support to patients, families, and healthcare staff regarding health records.
Analytical Skills:
1. Problem-Solving: Ability to identify and resolve issues related to health records promptly.
2. Critical Thinking: Skills to analyze data and make informed decisions regarding health records management.
Professional Qualifications:
1. Educational Background: A qualification in health information management, health administration, or a related field is often preferred.
2. Certifications: Professional certifications, such as those from the National Association for Health Record Professionals (NAHRP), can enhance employability.
Continuing Professional Development:
1. Staying Updated: Commitment to ongoing learning about changes in healthcare regulations, data management technologies, and best practices in health records management.
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