Patient Systems Trainer in Harrogate inHarrogate PUBLISHED TUE 8 APR 2025 Jump to job information section
Band 4
Job description
Job Summary
We are pleased to be able to offer an exciting opportunity to join the Patient Systems Team at Harrogate District Foundation Trust. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement an Electronic Patient System (EPR) system that will transform the quality of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.
The Patient Systems Trainer will be part of a specialist team of multi skilled Digital professionals responsible for the delivering training to colleagues to facilitate the use of the new EPR.
Main duties of the job
Patient Systems Trainer
This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both a trainer and E-Learning package creator in a team that provides knowledge, development and support to system users.
The successful post-holder will be based at Harrogate District Hospital and it is likely that you may sometimes work from home to support teams and systems users with various remote working solutions.
You will be able to demonstrate a defined track record of training and promoting the importance of high quality learning to users.
About Us
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!
We Offer Colleagues:
25 March 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year per annum (pro rata)
Contract
Fixed term
Duration
10 months
Working pattern
Full-time
Reference number
421-CORP-1990S
Job locations
Harrogate District Hospital
Lancaster Park Road
Harrogate
HG2 7SX
Job Description
Job responsibilities
The Patient Systems Teams are specialist multi skilled information professionals responsible for the administration, support, management, training and further development of the Trusts Patient and Information systems, such as PCS, eRS, Ascom, Dragon Medical (Dragon Medical Workflow Manager and Dragon Medical One) Endosoft, Patientrack, EPMA (Medchart), ICE, SystmOne and WebV, used by teams across the acute and community based services.
This is an exciting opportunity for an enthusiastic, customer focused individual to join the Patient Systems Team to deliver high quality learning both face 2 face or online. The creation of structured lesson plans and educational E-Learning packages will also be required. You will provide specialist knowledge and support to system users, be committed to service delivery and continual customer focused improvement.
Job Description
Job responsibilities
The Patient Systems Teams are specialist multi skilled information professionals responsible for the administration, support, management, training and further development of the Trusts Patient and Information systems, such as PCS, eRS, Ascom, Dragon Medical (Dragon Medical Workflow Manager and Dragon Medical One) Endosoft, Patientrack, EPMA (Medchart), ICE, SystmOne and WebV, used by teams across the acute and community based services.
This is an exciting opportunity for an enthusiastic, customer focused individual to join the Patient Systems Team to deliver high quality learning both face 2 face or online. The creation of structured lesson plans and educational E-Learning packages will also be required. You will provide specialist knowledge and support to system users, be committed to service delivery and continual customer focused improvement.
Person Specification
Qualifications
Essential
Essential
Essential
Essential
We are pleased to be able to offer an exciting opportunity to join the Patient Systems Team at Harrogate District Foundation Trust. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement an Electronic Patient System (EPR) system that will transform the quality of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.
The Patient Systems Trainer will be part of a specialist team of multi skilled Digital professionals responsible for the delivering training to colleagues to facilitate the use of the new EPR.
Main duties of the job
Patient Systems Trainer
This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both a trainer and E-Learning package creator in a team that provides knowledge, development and support to system users.
The successful post-holder will be based at Harrogate District Hospital and it is likely that you may sometimes work from home to support teams and systems users with various remote working solutions.
You will be able to demonstrate a defined track record of training and promoting the importance of high quality learning to users.
About Us
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!
We Offer Colleagues:
- A supportive culture so colleagues can bring their whole selves to work.
- Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
- Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
- Due to high levels of interest, posts may close early if we reach a sufficient number of applications
- Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
- Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
25 March 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year per annum (pro rata)
Contract
Fixed term
Duration
10 months
Working pattern
Full-time
Reference number
421-CORP-1990S
Job locations
Harrogate District Hospital
Lancaster Park Road
Harrogate
HG2 7SX
Job Description
Job responsibilities
The Patient Systems Teams are specialist multi skilled information professionals responsible for the administration, support, management, training and further development of the Trusts Patient and Information systems, such as PCS, eRS, Ascom, Dragon Medical (Dragon Medical Workflow Manager and Dragon Medical One) Endosoft, Patientrack, EPMA (Medchart), ICE, SystmOne and WebV, used by teams across the acute and community based services.
This is an exciting opportunity for an enthusiastic, customer focused individual to join the Patient Systems Team to deliver high quality learning both face 2 face or online. The creation of structured lesson plans and educational E-Learning packages will also be required. You will provide specialist knowledge and support to system users, be committed to service delivery and continual customer focused improvement.
Job Description
Job responsibilities
The Patient Systems Teams are specialist multi skilled information professionals responsible for the administration, support, management, training and further development of the Trusts Patient and Information systems, such as PCS, eRS, Ascom, Dragon Medical (Dragon Medical Workflow Manager and Dragon Medical One) Endosoft, Patientrack, EPMA (Medchart), ICE, SystmOne and WebV, used by teams across the acute and community based services.
This is an exciting opportunity for an enthusiastic, customer focused individual to join the Patient Systems Team to deliver high quality learning both face 2 face or online. The creation of structured lesson plans and educational E-Learning packages will also be required. You will provide specialist knowledge and support to system users, be committed to service delivery and continual customer focused improvement.
Person Specification
Qualifications
Essential
- Educated to diploma level or equivalent experience
- Training qualification or equivalent experience of training delivery/planning
- ITIL Qualification
Essential
- Experience of comprehensive patient systems to support the provision of patient care
- Previous NHS experience
- Previous Patient Systems experience
Essential
- Customer service skills
- Comprehensive verbal and written communication skills
- Training Skills
- Interpersonal skills including the ablity to influence, persuade and motivate
- Knowledge of systems process and administration
- oAbility to work under pressure and produce high quality work to tight deadlines
- Change management skills
- Knowledge of NHS data definitions and data standards
- Systems training programme development skills
- Knowledge of data validation and quality assurance systems
Essential
- Customer service skills
- Comprehensive verbal and written com
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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